Awful experience. Having garage door issues. Didn't even look to see what was causing the issue…read more Just kept upselling a new garage door. Charged me $80 for literally nothing. I paid for a sales pitch without him even really looking at the door. Had to call another company just to get actual answers Do not use this company

Please do not use this company. They take **no responsibility** for their mistakes, poor…read morecommunication, or the products they install. My experience with Suburban Door was frustrating from start to finish. They had no-shows on the scheduled installation day, and they even ordered the wrong-sized doors after taking three separate measurements. To make matters worse, the ProVia screen door frames arrived damaged. Instead of standing behind the product and resolving the issue, I was told by ProVia that the damaged frames could simply be "touched up." Who wants to pay for brand-new screen doors that already need repairs before they're even installed? Suburban Door then had me meet directly with the manufacturer to point out the damage and essentially plead my case. Isn't that what I hired Suburban Door to handle? I am **their customer**, not the manufacturer's. I wasted countless hours, took time off work, and dealt with unnecessary stress over what should have been a straightforward installation. No customer should have to go through this experience when purchasing new doors for their home. I would not recommend Suburban Door based on my experience.

this is the second time we needed the pros (ck) was great, first time our problem was in the middle…read moreof the day and they were out within 2 hours. second time, last night cables broke just before bedtime, garage door would not close. called, returned my call within minutes, and were out in about an hour. great customer service, pricing was fair considering it was 1030pm, hats off to ck!!! keep up the great work. the swids

They came out sprayed some oil based lubricant on the chain. The over spray went all over personal…read moreitems in the garage. I called and was told I would be called back. No call by end of business. I called again and was told the owner would call me back right away. Never called. I waited a hour. They have blocked my number. Lol. I have friends with phones. Pictures to come of damaged valuables​

I purchased a garage door opener from Rashid Garage Doors on November 21, 2024. I used them because…read morethey installed my old opener twenty years ago. When the young man came out and installed my opener which was a LiftMaster power by myQ. Once he installed the opener, he was unable to pair my myq video keypad. He said this was not something they know how to do (which I found odd). I said I would try pairing it myself. In the meantime, I did call Rashid Garage back with a few questions. However, I had my godson to help me with pairing the keypad. This did not work, and we ended up getting the opener offline and had to call Liftmaster Support who tried to walk him through the process. We had no luck and had to manually close the garage door. I called Rashid Garage Doors to see if I could get someone out here to check the opener. I tell you when I called, I got Pat, the front desk person. Immediately when I told her what I was calling about she got rude with me and said, "I have never had anyone have as many problems with their opener as you". This really ticked me off. I told her that was not true. When first called it was to check my old opener which they informed me needed to be replaced and the second time I called was to give them the business. After it was installed, I had a few questions which should not be a problem to call for answers. When I got off the phone with her after she said we have no one to come out today and she would have Christiam call me when she comes in, I felt so emotionally upset and was in tears after the call. After I thought about it, I decided to call someone else to come out and look at it. I called Global Garage Repair and Installation and told them what the problem was. His name was Terrell Thomas. I told him my situation; he had other appointments but worked me in and came right out and did a fantastic job. I called Rashid Garage Doors back and got Pat again who was still very rude and did not want to give me a chance to voice how I felt. She hung up on me and I called back. She said I was being rude to her, which I was not. I was letting her know how she made me feel. She then said she was sorry. I told her it was none of her business if I had to call there a hundred times I should not have to be treated and talked to that way. Actually, no one needs to be talked to the way she speaks to customers. I read some of the other reviews and quite a few mentions of the rude person at the front desk. I am sure they were referring to Pat. Pat is either underpaid, overworked or just doesn't give a dam. She then again said rudely we have no one to come out today and if they do come out you will be charged a service fee because this is not warranty work (how dare you tell a customer you just installed an opener they will have to pay a service fee). I told her no need to have anyone to have anyone come out or Christian to call me back. I would rather pay someone else a service fee than do anymore business with Rashid Garage Doors. I will take my business elsewhere. I hope Mike the owner reads this and takes note that Pat is taking his business to a very low level. For the number of years, you guys have been in business you should have more than 44 reviews. I am also going to see if I can report this to the better business bureau. They should be report. A very dissatisfied customer!

Although I don't remember the first time, hubby said we used this company to repair our garage door…read moreyears ago. So when the garage door was broken again on the same house (which is now a rental), he recommended calling them again. They're lifesavers! I think I spoke with Nicole on the phone, and she was very helpful. She was always prompt to check on things (like a time for the visit, and confirmation that the job was done) with the technician and got back with me as agreed each time. Nicole relayed that the technician said it wasn't easy, but he got the door open and the spring replaced. She also said that he warned us that the door opener is old and will probably need to be replaced instead of repaired next time. If you find yourself with a garage door stuck open..or shut... Call Rashid & Farmington Doors to get it fixed quickly and fairly.

Had a wonderful experience with 5 Star Doors. They were kind, helpful and a quick fix. Tyler was…read moreexceptional! Very professional and great to work with. I would absolutely hire them again and recommend.

Very nice and informative. Detailed explanations on repairs needed. Replaced spring and discussed…read moreoptions (no pressure) to replace 20 year old plus doors. Quote/estimate on phone and actual repair cost were consistent.

John gave me a very good price on a new garage door and they did an excellent job of installing it,…read moremuch better than previous experiences. Will use them again in the future.

I am leaving this review for my mother (but in her words) as she hired Dependable Door for a job at…read moreher house in Michigan. Her review is below: John is the owner-operator of the business. He repaired my garage door and installed a new garage door opener/system at my home. He was conscientious, reasonable, honest and took the time to explain the system to me. I couldn't have asked for better service. I would highly recommend him and will use him again. (C. Walander)

Great responsive service by a technician that was experienced and yet also very engaging and could…read moretell me what the issues were. I recommend door doctor very very highly. By the way, the customer service and ease to arrange and obtain service was ideal.

Installer arranged thru Home Depot. Jeff showed up on time after a pre arrival msg was sent. The…read morechangeout - installation went like clockwork. Jeff placed and knew where every part went. Removal of the old unit was included. Quite impressive. Total install time was approximately 2hrs. 'Would highly recommend his services.

My garage spring broke and I needed to get the door back up and running. Several of my neighbors…read morerecommended Brothers for service, so I gave them a call. They were able to come the very next morning to replace the springs. Not only did they replace them, they cleaned and oiled the rollers and got me working like new. The work is not cheap, but it was very fair. I would definitely recommend Brothers if you need to have a garage door repaired or replaced in the future. They do solid work and the brothers are very friendly.

Excellent! They came out the same day on a holiday. The service was fast and affordable. I saved…read moretheir number in my phone. I will definitely use them in the future.

Had them come out on a monday to give me a quote and they could not repair my spring type with what…read morethey had on the truck. He was to call me back but never did. I called and asked to get upgrade to their system and he said someone would call. No call 3 days. I left multiple VM and still no return call. Anyways move on there are better companies out there.

2 stars for the bait and switch move that they made. Needed the springs on my garage door replaced,…read moreso I called for pricing. The price quoted for the parts was accurate, but the $99.95 service fee was conveniently omitted. I might have shopped around more if I had known that. It seems like I should not have had to specify that I wanted to know all of the costs (i.e. My question: How much does spring replacement cost?).