Had a wonderful experience with 5 Star Doors. They were kind, helpful and a quick fix. Tyler was…read moreexceptional! Very professional and great to work with. I would absolutely hire them again and recommend.

Very nice and informative. Detailed explanations on repairs needed. Replaced spring and discussed…read moreoptions (no pressure) to replace 20 year old plus doors. Quote/estimate on phone and actual repair cost were consistent.

Nick was great to work with. Communication was prompt and to the point. Gave me honest feedback…read moreon my garage door issue and provided realistic options on fixes. Will for sure reach out to him again in the future with any garage door needs.

Great service! I had a cable snap on my garage door in the morning. I called first thing when they…read moreopened. They squeezed me in the same day to get it fixed. A local company that wants to build their business by treating their customers right. I highly recommend.

Had Rod's Overhead Door out on Tuesday for a maintenance check. Very professional and…read moreknowledgeable. He replaced two rollers (bad bearings) and two hinges that were cracked. I was not aware of the cracked hinges. He also adjusted the springs so that the garage door would stay up when disconnected from the opener. Price was very good. Highly recommend them.

Great service and reasonably Priced without the big disaster speech you get from the huge companies…read morewith the corresponding huge price.

I purchased a garage door opener from Rashid Garage Doors on November 21, 2024. I used them because…read morethey installed my old opener twenty years ago. When the young man came out and installed my opener which was a LiftMaster power by myQ. Once he installed the opener, he was unable to pair my myq video keypad. He said this was not something they know how to do (which I found odd). I said I would try pairing it myself. In the meantime, I did call Rashid Garage back with a few questions. However, I had my godson to help me with pairing the keypad. This did not work, and we ended up getting the opener offline and had to call Liftmaster Support who tried to walk him through the process. We had no luck and had to manually close the garage door. I called Rashid Garage Doors to see if I could get someone out here to check the opener. I tell you when I called, I got Pat, the front desk person. Immediately when I told her what I was calling about she got rude with me and said, "I have never had anyone have as many problems with their opener as you". This really ticked me off. I told her that was not true. When first called it was to check my old opener which they informed me needed to be replaced and the second time I called was to give them the business. After it was installed, I had a few questions which should not be a problem to call for answers. When I got off the phone with her after she said we have no one to come out today and she would have Christiam call me when she comes in, I felt so emotionally upset and was in tears after the call. After I thought about it, I decided to call someone else to come out and look at it. I called Global Garage Repair and Installation and told them what the problem was. His name was Terrell Thomas. I told him my situation; he had other appointments but worked me in and came right out and did a fantastic job. I called Rashid Garage Doors back and got Pat again who was still very rude and did not want to give me a chance to voice how I felt. She hung up on me and I called back. She said I was being rude to her, which I was not. I was letting her know how she made me feel. She then said she was sorry. I told her it was none of her business if I had to call there a hundred times I should not have to be treated and talked to that way. Actually, no one needs to be talked to the way she speaks to customers. I read some of the other reviews and quite a few mentions of the rude person at the front desk. I am sure they were referring to Pat. Pat is either underpaid, overworked or just doesn't give a dam. She then again said rudely we have no one to come out today and if they do come out you will be charged a service fee because this is not warranty work (how dare you tell a customer you just installed an opener they will have to pay a service fee). I told her no need to have anyone to have anyone come out or Christian to call me back. I would rather pay someone else a service fee than do anymore business with Rashid Garage Doors. I will take my business elsewhere. I hope Mike the owner reads this and takes note that Pat is taking his business to a very low level. For the number of years, you guys have been in business you should have more than 44 reviews. I am also going to see if I can report this to the better business bureau. They should be report. A very dissatisfied customer!

Although I don't remember the first time, hubby said we used this company to repair our garage door…read moreyears ago. So when the garage door was broken again on the same house (which is now a rental), he recommended calling them again. They're lifesavers! I think I spoke with Nicole on the phone, and she was very helpful. She was always prompt to check on things (like a time for the visit, and confirmation that the job was done) with the technician and got back with me as agreed each time. Nicole relayed that the technician said it wasn't easy, but he got the door open and the spring replaced. She also said that he warned us that the door opener is old and will probably need to be replaced instead of repaired next time. If you find yourself with a garage door stuck open..or shut... Call Rashid & Farmington Doors to get it fixed quickly and fairly.

The workmanship seems good, but too many difficulties dealing with Jan Door…read more First appt was scheduled sometime between 10 and 2. Phone rings at 9:10, asking why I am not here/available. But he does not have the necessary parts (hinges) on the truck. He quotes a firm price, collects a 50% deposit and schedules another visit. The day before the second appt I call to (re)confirm the 8:30 appt. Yup, on the schedule. The day of the appt I call ... and am told the 8:30 appt is now 11-1. Um, okay. I am told that the tech will call when he is 30 minutes away. 1:25 and no call ... so I call ... and am told that he is here and working. Nobody is here. Nobody has called. Telephone lady seems baffled and promises that I will be called 30 minutes before they arrive. Two techs arrive, the promised 30 mins away call was never made ... and they want another $100 above and beyond the Balance Due listed on the work order. What ??? Office is flummoxed. I am placed on Ignore for 15 mins, then the telephone lady said the mgr would call me back. They did not call. Ultimately they agree to do the work for the original Balance Due amount. Techs try to take my copy of the work (receipt) order when they leave. Techs did not clean-up after themselves, leaving me to pick a handful of metal shavings from the carpet. The fact that they ultimately solved the problem for the quoted price is the only thing separating them from a 1-star review.

Excellent Service. Showed up for appointment right on time, listened to my needs. Got a great…read moregarage door installed quickly and within my budget. No mess left afterward and very kind, personable rep. (Ken Salwa) Thanks.

AVE sales rep was super nice and gave me a lot of really useful information; however, it's been…read morefive days and I'm still waiting on an estimate. :) Hence the rating.

Excellent work, reasonable price and very professional! Trey was very professional, and easy to…read morework with. Replaced the garage door in a timely manner, and also provided an easy way to manage the garage door manually in the interim!! Certainly recommend A.V.E

Very quick and responsive, provided a quote same-day and were up to 10% lower than some of the…read morecompetition. I scheduled torsion spring replacement, Andrew set clear expectations for the start and duration of the work, and called in advance of arrival. The work was explained to me, then completed quickly and professionally, and the crew left everything as neat as they found it. Absolutely perfect from start to finish. Will definitely be my first call for future work.

I have had these guys come out twice to fix our garage door that keeps falling off the track. They…read moreare always on time, professional and courteous. Since my repair is always minimal, they check out other things as well that may be giving me problems like when it would always fritz out in the rain! They also have a 90 day warranty on their work, which is a nice sense of security. They do charge a $55 service fee, which I don't have a problem with since they check out everything else as well.

Awful experience. Having garage door issues. Didn't even look to see what was causing the issue…read more Just kept upselling a new garage door. Charged me $80 for literally nothing. I paid for a sales pitch without him even really looking at the door. Had to call another company just to get actual answers Do not use this company

Please do not use this company. They take **no responsibility** for their mistakes, poor…read morecommunication, or the products they install. My experience with Suburban Door was frustrating from start to finish. They had no-shows on the scheduled installation day, and they even ordered the wrong-sized doors after taking three separate measurements. To make matters worse, the ProVia screen door frames arrived damaged. Instead of standing behind the product and resolving the issue, I was told by ProVia that the damaged frames could simply be "touched up." Who wants to pay for brand-new screen doors that already need repairs before they're even installed? Suburban Door then had me meet directly with the manufacturer to point out the damage and essentially plead my case. Isn't that what I hired Suburban Door to handle? I am **their customer**, not the manufacturer's. I wasted countless hours, took time off work, and dealt with unnecessary stress over what should have been a straightforward installation. No customer should have to go through this experience when purchasing new doors for their home. I would not recommend Suburban Door based on my experience.