I requested them to come out and repair my door. Upon arrival I was advised door could not be…read morefixed and they gave me an estimate for $849. for a new door. Their ad advises free estimates, I could not afford a new door at this price but was charged $60. for service trip. Person was at my house for 10 minutes (5 minutes writing up the estimate). When I called to complain I was told they could not understand why I was so upset for the $60 charge. I would never use them again for anything!!!!!

I called J & G about a garage door that would only open about six inches and then stop. If I pushed…read morethe opener button again, the door would close and then open again to the same spot. They came out the next day right on time and within 20 minutes my garage door was working great (it had a broken spring). The amount that they charged me was reasonable and I would not hesitate to call them again. Thanks J & G

Same day, fast service. Competitively priced…read more Good serv Great work. Much appreciated !!!

Excellent service! Everything went well. EVERYTHING! My garage door was in service in less than…read morefive minutes. I'm not comparing prices. They were my first call. We're going to replace a portion of my door for now but I'm thinking a new door in the Spring. Exceptional. ASAP Garage Door Repair!

Called them, met them promptly. Very friendly man and son. They came over and garage door repaired…read morewithin 40 mins. Could not be happier with their service. Highly recommended.

Professional, knowledgeable, and friendly. Listen to our concerns and make appropriate recommends.read more

I am giving this company a five star review because before the technician arrived to fix my garage…read moredoor, and on the appointment day the company sent a bio about him and his photo so I would know who I will be dealing with, and how he looked like. It was a good security measure. The other reason for the good review is because of the outstanding service of the technician, Kyle B. He is a nice aspiring young man with the right friendly attitude. He did a garage "tune-up" and diagnosed the problem--which, he said, was the door itself. He went into great length explaining to me why. He pulled that string above the door and showed me that the problem was not the mechanism but the door. He then proceeded to give me a list of prices to replace the garage door. After he left, there was a minor problem with the door due to me forgetting instructions on how to use the string above the door so I called back and Bruce, the manager, took ownership of the issue and sent Kyle back to re-check the problem. Kyle came back and fixed the garage door again and told me to call him directly for any future problems. He had a nice attitude as usual. Also, when I called Bruce to commend Kyle, we had a nice long chat and he sweetened the replacement door deal for me and gave me a good discount and put that in the notes in case I decided to go ahead and replace the garage door. Overall, I had a refreshingly wonderful experience with Alpha 1 Garage Door Service due to the prestigious service of Kyle B. and his manager, Bruce. I recommend using this company for sure.

walton helped me in the nick of time before a heavy snowstorm was to hit our way. i coukd not close…read moremy garage door at all. i tried pulling it diwn manual, no budge, tried hitting the button a few times and no movement, so i spoke to a windsor rep and ext thing you know he said is there something blocking the sensor at the bottom of the door? i look down and part of the shovel i just used was, so i moved it, hit the button and the door closed! thankss a ton!

If only I can give a -5 star, I would. First, I had the i-drive for years. Now that I need a…read moreservice. They're telling me that they discontinued that opener. Even I do have a warranty on it. It's gone with the wind. Okay, I get that. Now I'm inquiring to replace my opener. We spoke to 3 people to send us an itemized information of what different choices, powers, features, and the prices. Sometimes I have to call a few times and leave messages. And all we get is an email back saying "Prices around $????, 3 yr warranty". NOW! Is that itemized? Do they only have 1 kind of motor? Not even a choice between belt or chain drive. So, basically, I must have called them a total of 5 calls. Including 2 left voice mail. And still don't have a proper quote in the past more than a month. Was that a great service or what? Definitely OR WHAT!

Good company very trustworthy, well worth the time and effort to use them for installation or…read morerepairs.

Karen Ann Stevens and her team were fantastic--fast, diligent, and incredibly helpful. Great vibe,…read moretoo. Thank you for an easy and satisfying experience!

Around 9 p.m., the chain on my opener broke, leaving the door stuck shut. I couldn't leave my car…read moreoutside overnight. The emergency repairman brought a new chain, installed it, and tested the whole system. Everything was working perfectly again before bedtime.

Last winter, during a blizzard, our old garage door completely gave out--it wouldn't open, and the…read moremotor was making a grinding noise. We were stuck. I called Garage Door Of Detroit MI in a panic, and to my surprise, they had a technician out within two hours, despite the snow. Not only did he temporarily get the door open so I could get to work the next morning, but he also gave me options for a full replacement. A week later, they installed a beautiful insulated steel door. It's quieter, seals better, and looks great with our house. Can't thank them enough for turning a stressful situation into a smooth experience.

Good team of people willing to help when most needed. Garage door broke, couldn't get my car out,…read morehad to go to an important appointment, They sent someone who single handedly opened the door for me, to the rescue!! so grateful to the company, great customer service!!

I had a broken torsion spring. The part was covered under warranty by Amarr, I just had to choose…read morea company to do the repair. The company that had installed the garage door was a bit clueless, so I used Amarr's website to find another installer. This location was competitive in pricing and understood how Amarr handled warranty repairs. They sent a guy out the same afternoon. Unfortunately, they sent him with the wrong part. He tried to make a temporary repair, but that didn't hold. It was late in the day, so he said he'd get the right part in the morning and be back. He took care of it quickly the next day. At this point, they were better than the company that didn't understand how Amarr handled warranty repairs, better than the company that didn't get around to returning my call until 7 am (ugh!) the next day, better than the company that wanted $125 for the repair. Not perfect, but at least I can get my vehicle out of the garage again.