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    Downriver Door & Window

    2.5 (13 reviews)

    Services - Downriver Door & Window

    Automatic garage door installation

    Garage door or opener repair

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    Mismatched paint on brand new door

    We purchased a custom ordered front entry door from Joe at Down River Door. From day 1 we had issues with the paint not matching where the trim work was installed. The window trim on all 3 of the windows began peeling. We notified Joe 7 months ago and he promised that he would take care of it. After phone call after phone call and broken promise after broken promise, he has refused to do anything what so ever to remedy the problem. Every phone call included a different excuse on his part. Think twice about purchasing a door from him. I attempted to post pictures but they don't seem to be posting. He presents well in a sales call, but once he has your money, he is finished with you. I would give him zero stars if I could.

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    10 years ago

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    Everyday window & Home Repair

    Everyday window & Home Repair

    4.7
    (15 reviews)

    Highly recommend Tony and Rob! They are your one stop shop for everything you need!…read more We started with our windows fixed by them. Instead of replacing all the windows around the house like all the window selling people are telling us, Rob offered to fix the windows for a much better pricing. We are so happy with the result we asked them to remodel our three bathrooms. Again, their quote was better than the other 8 companies we compared with. Their timing and flexibility was better as well! Throughout the process of bathroom remodeling, they were extremely helpful, accommodating and easy to work with. From picking tiles and helping us with the pickup (usually pretty expensive), to going out of their ways to seal cracks for us on the wall and hanging paintings for my mom. They even offered to walk my dog when they were working with us. They are excellent at what they do. See images for the before and after of the bathrooms. We love our 3 bathrooms now. They were able to accommodate everything we asked them too. Including changing old electric outlets, adding a shower in the guest bathroom, and switching the vent to a heated vent. They even helped to fix my kitchen sink that a plumber failed after trying for 3 days! They are also honest people. I did notice a cracked window and Rob immediately ordered a new one and covered the cost. So they do honor their warranty on their work. Overall, would highly recommend them for their excellent work, very fair pricing, and being such good nature people!

    we contacted Robert S after he damaged our 4 season room. He never fixed anything he broke. one…read moreof the worst experiences imaginable. This in response to Robert asking to have the review removed. I will cite one example and then you can make up your own mind. A major beam in our sun room was screwed in incorrectly by Roberts people. The beam fell from the ceiling hitting another contractor. Thank god the contractor wasn't injured.

    Cassino Construction

    Cassino Construction

    2.5
    (6 reviews)

    As a former tradesman, that used to do this work, I am absolutely blown away, and the…read moreprofessionalism and OVERALL quality. Larry Sr, and Larry jr and crew were VERY respectful of the property, showed up promptly at the same time, every day until the job was done. I can't list how many "extra miles" they went, to ensure perfection. I am EXTREMELY picky when selecting a trade, and I would not recommend ANY other company for any home improvement projects you have. All in one job, Casino fixed our sidewalk, New porch, Chimney tuck point and cap, and gutters for the garage. Keep in mind I am VERY aware of material quality, and Casino used the best if everything, Including the best concrete available,and even used "remod brick" to match the old brick. It was such a pleasure to hire a company to do this, when normally I would do it. Larry even saved a few bricks from the old porch, and fixed the bricks that were "descaling", he DID NOT have to do that. I thought I would be nervous, with "other guys" doing my work, but Larry quickly put us all at ease with his professional attitude, and pleasant demeanor, even "whistling a nice song" while he worked. Permits were pulled, Casino did EVERYTHING correct, and even under my extremely detailed eye, these guys won me over, and I will call them FIRST for everything, and SO SHOULD YOU. Thank you Casino for taking such pride in your work, this will outlast us, that's for sure! Dave & Angela

    I am so disappointed to have to leave this review. Upon selecting Cassino to put a new, nice sized…read more(nice price tag) porch on our house in 2023, I felt we were in good hands. I wanted to support a local, family owned business. The job was seemingly a success. Everything appeared to be well done. We were told to keep the porch sealed. That sounded strange to me since I have seen porches on houses that are 50+ years old that have never been sealed and have stood the test of time and the elements. We sealed the porch that first year. After winter I noticed a hairline crack by the front door. Not pleased, but I didnt feel it was a big enough issue to contact the company. Year 2, I started to see rust spots, I assumed it was the metal awning dripping onto the concrete. I still saw no reason to contact Cassino. This winter it was necessary to put ice melt on our porch and approach. Not salt, ice melt (eco, pet, and I assumed concrete safe). Apparently not safe for concrete. Our porch is crumbling! Only the edges though, which funnily enough had no "salt"! The entire top layer is chipping and peeling off. If this is a matter of skimping on good, quality concrete for profit, it is criminal! So really we bought a $30,000 project! I wonder what other issues will arise? By the sound of it, based on these other reviews it wouldn't do any good to contact the company anyway. If I could do it over, I would do my due diligence to ensure we were getting a company that uses the highest quality materials. Don't make the same mistake we did.

    Abercrombie Construction

    Abercrombie Construction

    1.1
    (9 reviews)

    I just called: Me: "how much do you charge per square for…read morevinyl siding?" Guy: "What?" Me: "Do you install vinyl siding?" Guy: "Do you install vinyl side!?!" Me: "No, I want to hire someone to do a vinyl siding job." Guy: "Why are you calling me for?" Me: "Your number is listed on the PlyGem Website, as siding installer. Is this Abercrombie Construction?" Guy: "Yes" Me: "Do you do vinyl siding?" Guy: "WHY ARE YOU ASKING ME QUESTIONS YOU DON'T KNOW THE ANSWER TO?" Me: ..... Hang up phone.

    My evaluation of Abercrombie Construction Company: In all…read morefairness, I will evaluate all individuals / sub-contractors I came in contact with individually based on work completed and efficiency. I will then describe what constitutes earning that grade. Robert (Sales Representative): A - Very personable and efficient. He made me feel like he wanted what was best for me and took his time listening to my requests. He then took several measurements of my basement and then gave suggestions on what he would do and why to save on money and time. Drywall guy: B - Did an ok job, but I felt it could have been done in a more efficient manner. An example is after he completed hanging drywall I thought he had enough time that day to then mud and give enough time to dry before coming back the next day to sand. The earliest he showed up to work was 10:00am and some days only put in two hours and was done. He was very personable. Trim guy: A - Older gentleman with "old school" work ethics. He showed up to complete the job at 8:00 sharp. This was the earliest any of the workers showed up to complete work. He stayed until his entire job was complete. Very efficient and did excellent work. Plumber: A - Again, an older gentleman with "old school" work ethics. He had to leave a few times to get extra parts for unanticipated issues. He completed his work within a reasonable timeframe. Carpet installer: D - I was not happy with this guy. A much younger guy showed up at 11:15 to start the job. He had to leave to purchase more glue as he started with a half bucket to do an entire basement. He left the house at 7:05pm. There were many bubbles and a couple creases in the carpet after laying it. He had to come back to fix at least six areas which took another two and a half hours. Ernie Ambercrombie (Company Owner): F - Very rude and inconsiderate. He appears to have quite the temper too. The original estimate was given in February with work to start in June. The sales rep. (Robert) called in May to confirm start date. The start date was pushed back from Monday June 20th to Thursday June 23rd .It was then pushed up to Wednesday June 22nd and actual work did start then at 10:30am with the small demolition of existing drywall. He then told me it would take two weeks to complete the job. I was originally told it would take one week. The final check was given August 1st due to me being out of town for two weeks in July of which he knew was going to happen. Prior to me leaving town on July 5th, he showed up to finalize some things and get paid the balance of what was owed. I have never seen him move so fast to get things done. He was at my house four times that day to get things cleaned up due to not having necessary material to complete the job. When I mentioned the following issues: carpet, a small crack in the wall, connecting of my dryer, connecting of laundry tub, and cutting of tubes for plumbing he was a little heated. I also mentioned to Ernie, that nobody called or showed up the previous Friday. He asked me if someone was supposed to. I answered with "I don't know". That was a wasted day in which he could have been made aware of the issues. Upon his last time leaving and coming back to the house, he told me to have the final check ready for when he comes back. I paid him three quarters of what was owed on the balance due to the issues that still needed fixing. Ernie then said to me "You are just being shitty". I felt he was being very unprofessional with this comment and told him the issues need to be fixed. He repeatedly told me there was a warranty on the carpet. I then told him he would have to have the carpet guy back out after my vacation. He stated the guy would be out on Friday July 22nd. When July 22nd came around, there was no call and no show to fix the carpet issues so on Monday July 25th I stopped in to his office to inquire about when the work was going to be completed. He called a half hour later and told me it would be Tuesday the 26th between 10:00am and 12:00pm. Ernie showed up on Tuesday the 26th at 4:05pm to cut the plastic tubes. I continued to get a calls to pay the balance in full again throughout the remainder of the week. On Friday July 29th, I got a call from Ernie in which he then called me an "A-hole" and threatened to take me to court for the balance. I then told him this conversation was over and hung up on him. The drywall guy finally came on Sunday July 31st to fix the crack in the wall and I paid the balance on August 1st. Over all, I thought the work completed was ok, but many things could have been completed more efficiently. If I had to recommend this company to anyone else I would tell them to stay clear unless they like being called names and being treated with a lot of disrespect by the owner. The average score from all the above is a grade of C.

    Downriver Door & Window - garage_door_services - Updated July 2026

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