Excellent and fast service. Flexible on timing and worked with our budget....highly recommend!read more

Shawn was great. I needed a commercial garage door fixed and while it isn't his specialty he agreed…read moreto come look at it. Saved me in a pinch. Very reasonable price, especially since it was such a rush job and many others would have taken advantage

This is my second review and would like to praise this company on their efficiency, knowledge,…read morepromptness and straightforwardness! Chis came out same day , matter of not even an hour after I've placed the call . I was always looking for reliable service and now I found one ! I am highly recommending this company for any garage door needs ! Thank you Chris and Proper Garage Doors . Found yourself customer for life .

Do not use! Took 6 times to complete a 1 day garage installation. Extremely disappointing…read moreexperience! I would absolutely not recommend this company based on my experience. What should have been a simple garage door job turned into a ridiculous number of problems, return visits, and time I had to take away from work. First, they tore down my weather stripping even though they were NOT supposed to touch it. While doing that, they scratched up the aluminum around my garage door. They then had to come back to replace the weather stripping and repair the aluminum they damaged. When they replaced the aluminum, they installed the WRONG COLOR, so I had to schedule ANOTHER appointment for them to come back and fix their mistake. Then the garage door started making noises, came off the track, and almost fell. Yet again, I had to arrange another service call to have them come out and fix it. As if all of that wasn't frustrating enough, they also completely NO-SHOWED for one of my scheduled appointments. I rearranged my schedule and made myself repeatedly available for appointments--all of which were only necessary because of their own mistakes. After all of these issues, I asked for a reasonable adjustment to my bill. Considering the damage they caused, incorrect repairs, repeated service calls, no-show, and the amount of my time that was wasted, I don't think that was an unreasonable request. Instead, I was extremely disappointed with their response and lack of accountability. One mistake is understandable. This wasn't one mistake. It was problem after problem after problem. When you hire and pay a professional company, you shouldn't have to repeatedly take time off work so they can come back and correct damage or mistakes from previous visits. I gave them multiple opportunities to make things right and I was extremely kind and patient throughout it all. Unfortunately, based on the workmanship, inconvenience, and way my concerns were handled afterward, I cannot recommend this company.

Great customer service great job on garage door very fast came the same day I called will…read moredefinitely use again

From the owner: Residential Garage Door Installation & Repair Commercial…read moreDoor Installation & Repair Dock Leveler Installation & Repair

Had two doors serviced. They were long over due. The job couldn't be completed in just one day but…read morethey were back the next day with replacement parts. Had two new openers installed. New springs and hinges on one door. New controllers and remotes. The guy was there all day but did a great job. Not the cheapest in town but quick, professional and quality equipment.

The good, you can get them to Come out quickly and they did…read morethe job. The bad, they try and upsell you the minute they walk in the door. I had one spring bad and they replaced both and took my good spring with them which makes me wonder if I didn't get someone's used spring. I thought they were expensive also but I needed it done so I was stuck. I knew it was a spring because we had them replaced before and you could see it but they wouldn't give you an estimate until they got there. I'm not a fan of being at someone's mercy.

This is in response to the owner's message (Noam) from my original review where he states, "reach…read moreout so we can resolve this financial matter". I left more than 10 messages and even one recently after he posted his disingenuous response and he never called us back. He has no intensions of calling us back and fixing this and resolving the warranty that he claims his business offered us on the receipt. Buyers DO NOT work with this company. Don't make the same mistake I did. Work with a reputable company who stands behind their work and their warranty.

I called them to replace my broken garage door torsion springs. After checking with their…read moretechnician, they told me $299 including 2 springs. Then the technician came and said $249 per spring total $498. I was in a hurry so OK whatever. After it's all done, he said adding $99 installation fee to it, the total price + tax is $646.80. Does it sound like a scam to you!? I know the price went up but a few years ago when people quote me a similar job say $300 and that's the final price. Just be aware about it before you rejecting others with quotes higher than $299. $299 seems like a good price but people use it to trick you into rejecting other honest businesses. The tech also put a sticker on the wall said 24/7 Garage Door Experts. So, I really don't know which one is their real name. Just be aware!

Woke up to leave for work and low and behold the garage door wouldn't open! It wouldn't even…read moremanually open. Did a quick internet search and the issue was pointing to a broken torsion spring. I hopped on Yelp and a few other sites and I really liked the reviews M&M recieved. I requested a quote online and got a response with in about a half hour! 4 hours later I had a worker at my house. He explained everything to me and started the job, about an hour later the spring was fully replaced. I forgot the workers name and it wasn't on the invoice but he did an excellent job explaining the job. He also pointed out some other parts I might want to get replaced sooner or later. He was not pushy one bit and was happy to give me some recomendations, and even wrote me a quote for these replacements if I want to do them at a later date. Overall very happy

Appointment setting was easy. They kept in contact to update about technician ETA. The tech,…read moreKenneth, was very knowledgeable and very professional. What I thought was a big problem was really a small issue and they priced accordingly. He also did a 30 point inspection and didn't try to tell me something was wrong when there wasn't anything (more than what I called about). I highly recommend M&M Garage Doors for all repair needs.

Matt was very responsive and came the next business day. Took care of my problem. Fast, good job…read moreand reliable highly recommend.

Absolutely phenomenal service. Matt was super personable, helpful, and cared about doing a great…read morejob. He fixed my broken spring and replaced busted rollers and pulley parts as well. Then he diligently lubricated every hinge and part after adjusting and balancing all hinges to ensure everything was working properly. Finally he reprogrammed the garage door opener to work perfectly with the newly repaired springs and parts. All without me asking him to. The price was very fair also. I would not hesitate to hire Ace Door if you live in the Royal Oak area. I am nothing but pleased. Thanks again Matt!

Quick response. Repair was timely and done well. Repair technician was friendly and considerate. I…read morewould highly advise this company for any garage needs.

Timely same-day service for a broken spring repair. They noted a few other issues with the door…read moreand tried to sell fixes for those too. They were a bit pricey in my opinion and I felt they were trying to upsell me with repairs that I didn't need, taking advantage of the fact that I wasn't home and information was being related to me through another family member.