Verizon

(1 review)

Trustworthy! very good at his job. He fixed my tv and he did a really good job! Highly recommend…read morehim.

From the owner: We specialize in electricity & low voltage maintenance and installation (cameras installation &…read morerepairing televisions and electronic equipment...) - Cctv installation. - low voltage cabling installation. - Cameras installation. Handyman Services - electrical - paint - drywall - trim - General small jobs

Plymouth Computers & Phones

4.6

(19 reviews)

Wow! What a great…read moreplace...don't go anywhere else...Nassar replaced my hard drive and I was in and out in four hours...this also included Nassar answering my barrage of questions...I thought the price was really reasonable. Patrick W.

Honest and professional. Gave me several options on repairing my laptop. Repaired my laptop…read morewithin one day. I am recommending them to anyone that I know. They were able to save all of my data and my laptop runs faster now too.

Best Buy Westland

2.6

(78 reviews)

•$$

I am not sure what the hell is going on with Best Buy, this review is actually for the website…read more Since I can't find it on Yelp, I decided to locate the store that my order was to be delivered from and that is the Westland, MI 48185 store. On Sunday Feb. 8th, 2025 I ordered a 2TB Crucial External SSD for a total of $116.59 with a promise delivery date of the next day Sunday February. 9th, 2025 Sunday came and went no order. I contacted them on the 10th to find out what happened to my order and as always they cut and paste from a script, telling oh how important they know my order is and that they understand my frustrations as they are Best Buy customers too. Bull Shit! As I told the agent that since they did not deliver the SSD on the day it was supposed to be delivered. I wanted to cancel the order and be provided a refund. The same bull shit from the agent let me look into it see what I can do. After all that time they continue to come back and say oh we have good news your order is packaged and waiting for carrier to pick up. Nothing pisses me off more than someone not paying attention nor caring enough to see that I have already told them I don't want the product now because they failed to deliver the item. (this was a birthday gift) The same stupid excuse we cannot cancel the order because its list as being shipped, but yet they never ship the item, Monday came and went, Tuesday, Wednesday, Thursday, Friday, Saturday and it still has not left the store. But Best Buy thinks it can hold onto the order NOT ship it and not cancel the order. Federal and State laws require an online and retail store to provide the customer the option of Cancellation and refund of the order if they cannot meet the deadline, this does not mean that Best Buy can continue to move back the deadline as they please they missed the promise delivery date and refuse to cancel the order. I am on here to warn people of Best Buy's unethical practices and if you can avoid shopping there I highly recommend you go else where for you electronics. I have been a Best Buy customer for over 20 years and this is hoe they treat their loyal customers. So, I was forced to file charge back through my bank. I wrote to the BBB, FTC and Best Buy Corporate! I will never recommend nor every purchase anything from Best Buy!

My best buy credit card information was stolen from this location, and used at a Best Buy in Flint…read morefor $850. I only used the bestbuy app to purchase items for in store pickup for Christmas. Shady employees here. Police report has been filed.

ABC Warehouse

2.2

(28 reviews)

•$$$

ABC Warehouse in Livonia has great customer service. They went above and beyond to get the product…read morewe needed as fast as possible.

ABC Warehouse should Not carry or convince people to purchase inferior brands like Frigidaire. This…read moremanufacturer has a rating of (1). Why is ABC selling it to customers knowing their defects? Will not be returning to ABC Warehouse.

Disc Replay

3.7

(21 reviews)

•$

I swear, there just isn't a video game store like Disc Replay! And the Livonia location is a…read morelegendary Pokémon! :) I purchased over 150 items from this store and the store manager Issac and the very helpful staff member Michael worked with me for hours and hours and hours until we were finished! I can't express enough gratitude for these people because 150 items does take a while and they helped me till the end like the champions they are! They even stayed open later to help me! I used to work in retail myself and I know how annoying that can be and they did it with a smile! Seriously, if you are looking for good service and excellent prices for video games this holiday season, then the Livonia Disc Replay location is your first, last, and only stop! :) P.S. Please give these staff members raises! :)

I live this way place. As a 11 year old nerd who could never experience retro consoles this place…read moreis my dream. But it does have a lot of issues minor though like how you can turn in something and they give you very little money for it. For example: you can turn in a wii and they will only give you 15$ for it. Other then that this is a great place for retro games

RadioShack

1.5

(4 reviews)

•$$

We were looking for Thermal paste. They didn't have any so I though, "Ask an employee to check…read moreinventory." There was one employee on the sales floor, watching friends on the TVs. I asked him and all he could say was there was another radio shack on ford. We put our purchases back and left.

I had a question about a product in the store; whether they carried it and if they sold more than…read moreone type, and the girl who answered the phone was so rude and said, well, I have a customer right now, so I can't go look for you and I don't know the price. Almost as though she was insinuating that I needed to call back and they she was really just not gonna help me. I swear!, Michigan is full of people who don't get paid enough to even respect the customers that come into their job. That is sad. I went into the store, and there was an excellent young black man who was able to help me perfectly and didn't give me any issues. He liked his job!

Mickey Shorr

2.4

(30 reviews)

I got my 12" speaker and amp put in and within 2 hours. It's very nice and the customer service is…read moregreat. Ryan helped me out a bunch. My speaker blew and it was definitely replaced in a matter of time. I'm happy to give them 4stars

I had a remote starter installed on my Hyundai SUV at the beginning of December 2022. The…read moresalesperson was knowledgeable, professional, and patient. The entire purchase and installation only took about 2 -1/2 hours. OUTSTANDING CUSTOMER SERVICE During the same visit I ordered and purchased some Weather Tech products. It took over a month to receive my ordered items. Based on my experience, do not order second party items through Mickey Shorr. Order directly from the company

Craig's TV & Electronics Service

3.4

(24 reviews)

they just don't fix tv's. took a 4 bulb infrared panel for my sauna tent to them because the timer…read morekept shutting off after a couple of minutes. called me 2 days later all fixed for a little less than I was quoted. I'm satisfied.

I feel the price for service was very expensive given the work that was done vs the work I…read morerequested. There is a $60 fee just to look at the item, then the "total repair fee" minus the $60. The bare minimum of work was done on my unit. And unfortunately I have since learned that I overpaid big time. The cost of my repairs elsewhere comes up at about 50% of what I paid. Definitely shop around folks.

T-Mobile

Sales rep lied several times to sell me things I didn't authorize. I came in to swap a phone and…read morealong with the phone he brought a screen guard and I asked for the price of it he told me it freely came with the device, I later had to go through the purchase details to find that the screen guard was $51 and only then did he remove it from the charge. I also made it clear I didn't want protection 360 but he still added it anyway and I also found it when I had to read the purchase details myself, I asked him to take it off as well but he refused saying he couldn't do it and I had to wait 30 minutes to ask someone else to help me and they instantly removed it.

I have been a T-Mobile customer for 20 years, and today I had the best experience at this location…read more My Mobile expert was Lorrie O. She was kind, caring, knowledgeable. She made my experience flawless. Lovely experience would highly recommend!

Target

2.9

(31 reviews)

•$$

Update your checkout area. The two self-checkouts are a joke. Never stocked with bags or printer…read morepaper. No room to place items anywhere. Line is always backed up because only one or two cashiers are open.

This Target is kept very clean. The staff here is dedicated and energetic. The products are…read moredisplayed in an attractive and easy to review manner. The aisles are kept clear. Prices are reasonable. There is plenty of parking. I really appreciate the personal service provided by the team members at this location. They fulfill their duties and provide a welcoming and warm environment to shop in.

CPR Cell Phone Repair

3.3

(34 reviews)

Very helpful fixed my phone fast wonderful service if I have any problems with a phone or iPad I…read morewould go back

excellent customer service ! great knowledge of phones helped with claim ' amazing Alex was amazing…read moredefinitely go see him for Any of your repair needs Jamie Tindall

uBreakiFix by Asurion

3.9

(24 reviews)

I visited this location today because there was a virus on my mobile phone, the service from the…read moreMarine was excellent, he was able to get my phone working again and I was so impressed with the quality of service and professionalism he displayed.

If you need a console repair, I do not recommend that you go here. I took my ps5 in for repair as…read moreit was shutting off when I played a game for a long amount of time and they stated "Oh that should be a simple fix". They contacted me back the next day and advised my ps5 was repaired and everything seemed to be fine. I picked my console up and when I took it home, it didn't even power on when I hooked it back up. I immediately called them and went back the same day. They stated they would look into it and see what's going on. They later gave me a call and said the device is still not powering on. I was advised by a manager by the name Justin that they didn't have the "necessary equipment" to figure out the problem. I ended up picking up my device and taking it to another repair company. The tech from the other company informed that whoever worked on my ps5 previously used too much Liquid Metal which leaked into my motherboard causing the system to malfunction. I also have photos taken from the tech as proof. At this point I am owed another ps5 from UBreakiFix. Justin told me to bring the device back to him to look at it again. I didn't hear an update from him as it has been nearly a week, so called them and Justin went on PTO without giving an update. He also got his higher up Monique involved but I was never contacted by her personally. I had to call and speak with another manager who finally gave me a device replacement almost a month later. Overall customer service and communication was terrible.

MTX Repair Center

4.0

(8 reviews)

Let me preface this review by saying that I gave this establishment a 1 only because I can't…read morefigure out how to not even give a . I will also state that I know this is a first world problem and that it has to do with my drone (which at the end of the day is a toy). In early August 2025 my drone had a crash. There were some repairs that were going to need to be done and right before I shipped my drone to Florida for a repair I came across MXT in Westland. Very excited that I wouldn't have to send it out of state, I dropped the drone off. I paid initially for an assessment and was assured this fix would be no big deal and they should only need it for at max two weeks. I of course was very relieved thinking I'd have plenty of time this fall to fly it. Let me just say, I just received it through the mail yesterday, more than two months after I initially dropped it off. Two weeks and two months are two totally different amounts of time. If I would have been told two months from the start it would have been a totally different story. I was patient for the first couple weeks and gave the benefit of the doubt in every excuse/reason before I started inquiring for the status after not hearing anything. Once I started making contact to try and get updates, I was told they had just received the new shell and that they had been sent the wrong one. I was given excuse after excuse and reason after reason why it hadn't been completed yet. After being assured it was complete and being packaged for sending out, it was then that they realized a landing gear was partially broke. I was called and asked if I wanted that to be fixed. I reiterated at this point that I want the drone repaired and as close to brand new as they could get it. I was assured that wouldn't be a problem and should just be a couple extra days. Couple days go by and no word. I call and find out the guy who fixes the drones was gone out of town and when he gets back he will be fixing it. Another week or so goes by and supposedly that had been fixed now and the only issue was when it was getting packed up for shipping (mind you I never even gave them my address because I was going to be picking it up) they found another cracked area at the base of one of the arms. Again I was asked if I wanted that fixed or just leave it to which of course I reiterated again I want everything fixed. They were going to do that and then it would be sent. I proceeded to contact this business probably 8-10 more times with verbal phone contact to have been told it was shipped and I would be receiving the tracking info. Only problem, I never gave them my address like I said because I was going to be picking it up. Oddly enough if you can believe this, one of the times I called to ask again for the tracking info I was told it got returned because of insufficient address details. You think? That's because they didn't have a clue what my address was because they had never asked me for it. I think after as many attempts as I had made (after not having my drone for two months) to find out what was going on with my drone, the owner finally shipped it USPS and sent me a tracking receipt. Of course I was excited by this point knowing that I had been told that everything had been repaired and was as close to brand new as they could make it. I received the drone and opened it up to basically find that 1.) the landing gear never got replaced and 2.) the cracked piece by the arm that had been discovered and was going to be fixed never got fixed. I attempted to call MXT and to as kindly as I could figure out what was going on in the midst of my major disappointment. The fact that it never got fixed wasn't the owners fault, he "thought" the work got done. I let him know that wasn't acceptable and he continued to push the blame on "the drone repair guy." If you own a business and you are the one who accepts an item for repair and you have your business' name on it, you better hold your people that you farm these jobs out to accountable and should inspect every job to ensure it's completion and operation before it goes back to the owner. I'm no fool and wasn't born yesterday. I know the reason why they wanted to ship it to me was so I wasn't standing in their "store" when I discovered that after more than two months the drone was not repaired. If I would have driven down to Westland to pick this up to then figure out that I was being lied to all along the way, I would have been even more disappointed, so thank you for sparing me that experience. I probably should have trusted my gut from the moment I pulled into the parking lot of this establishment. I should have never let this go on for more than two months only two still now be left with a drone that isn't repaired. No one enjoys being dragged through the mud or put through the wringer. I didn't need to be lied to and didn't need this level of dishonesty and then to have been hung up on twice when I called to voice my frustratio

Great service and great price. Very knowledgeable and fixed my Samsung s23 ultra charging port…read morewithin a few hours. Highly recommend

Blake's Installation Service

4.8

(6 reviews)

All good here. Answerd the phone on the first ring and was available the next day…read more Showed up on time with multiple text notifications and install the TV in no time for $165in . Stuck around afterward to make sure everything was working good and the TV was set up properly. Fast friendly great service- don't hesitate to call.

He was very much available. Same day service if needed. Great work in a timely fashion and good…read moreconversation while working. Had good ideas to help owner. I'll refer him every time!

Internet City Computers

4.6

(11 reviews)

I was having issues charging my laptop. The charging indicator light wouldn't stay on. I knew…read moresomething wasn't connecting so after fighting with the thing for a while, I took it in and Steve knew immediately what the problem was. My laptop was fixed that day!! And at a pretty reasonable cost. Happy customer here.

Great service and professionalism. I spilled candle wax on my MacBook and was able to have the Mac…read morecleaned, now it works as good as new. Worth the drive. I highly recommend this place.

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Alexandria B.

10 years ago

The first time we went, a staff member spoke to us very condescendingly, like we didn't know what was going on, and even butting into one of our conversations to say that "the store doesn't give anything away for free and never has", even though we weren't even talking about the store then. The second time we went, though, my girlfriend went to switch out her phone to an iPhone, and the employee we got that time was super nice and cool! He was fun to talk to and made jokes. Saved the store from a one-star rating. read more

Verizon - mobilephones - Updated August 2026

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I was transferring one phone to another and they charged me $40. I called the Monroe Verizon and…read morethey don't charge to transfer info to another phone. I will never be back at this Verizon. Ripping ppl off!!!!!!

These guys are great company. They're always really helpful in resolving my issues and they don't…read morepressure me at all. James, Evan, and Kyle are awesome agents who helped me find a great deal. They were very thorough and they really cared about my needs. Definitely check them out if you're looking for a good location to work with!

CPR Cell Phone Repair

3.3

(34 reviews)

Very helpful fixed my phone fast wonderful service if I have any problems with a phone or iPad I…read morewould go back

excellent customer service ! great knowledge of phones helped with claim ' amazing Alex was amazing…read moredefinitely go see him for Any of your repair needs Jamie Tindall

T-Mobile

(4 reviews)

T mobile always works with me when I can't afford to pay my bills on time and I love that about…read morethem. Also the T mobile Tuesdays are bomb . My experiences are always good when I visit them.

I would never be a customer at T-mobile again!!! I was with…read moreSprint since 09 and Nextel before that since t-Mobile took over they will not work with people with their bills during Covid they've added money every month to my bill not helping me pay off my bill which is putting me in more debt so now I left

Motor City Phone Repair

customer service was great and fast great deals in always fix my devices. thanks the being in great…read morebusiness.

Jeff did an amazing job! I was shopping around for a tempered glass screen protector. Other…read moreplaces tried to upsell me with a liquid job for over twice its worth. Jeff was able to get things going perfectly! I would recommend him for any cell phone needs!

AT&T Store

3.3

(9 reviews)

•$$$$

I came in to get my phone fixed evacuee technical support said I need a new SIM card. Came in to…read moreget one only to still have shitty service . Asked the seven adults working there if anyone can figure out what's going on or call someone they all just stood there dumbfounded and said our phones don't work either . I mean how much more ghetto and trashy does AT&T's get . Bunch of losers running a shop that don't know their heads from their asses . Anyway garbage service theu the phone even worse in person.

Such a waste of time. I came in here to do three things, change my account into my name, upgrade my…read morephone and buy a watch. DAY ONE: The first issue came with changing the account into my name. This was my fault, however we were on the phone with customer service for an hour because the store equipment wasn't working "for months". The second issue came with my phone. The girl, Carla set it up for me but it never updated/backed up correctly. When I got home I had to reset it. None of my information transferred over until I connected it to my iTunes. I have to admit that being there for over an hour and a half had me a little bit of in a hurry to get home, but this is something she should have took time to make sure was correct. Third, I asked for the silver 38mm watch to match my new phone, we didn't set up the watch at the store so it wasn't until I got home that I realized she gave me the black 42mm with an olive band. I called the store to see if I could exchange it and they said yes. DAY TWO: I went in to switch out my watch and they told me they didn't carry it and I was greeted with "Who took care of you, Carla? Oh, all you have to do was say her and name I knew". Great respect from your fellow co-workers... Anyways, we tried to order my watch online and again "the computers are acting up". The guy helping me actually logged onto my phone and tried to order the watch. After watching him scroll through my phone I asked if that was just something I could do myself and after 2 hours I went home and ordered the watch for myself. Just to say it was a HUGE WASTE OF TIME!! Anything they did I could have done at home. They were very uninformed of their products, very fake smiles and have faulty equipment that has "not worked for months". I will never go back here or recommend.

Cricket Wireless Authorized Retailer

TL;DR ... go elsewhere…read more I was having trouble with data roaming while in Canada. Voice roaming was working fine. Cricket tele support sent me to this store. The guy is a waste of oxygen and a stain on the soul of humanity. My "everything" plan includes Canada & Mexico coverage. It is right there on their own damned chart. He says, not included. Said that iPhone 13 is not supported, inspite of a banner in the window pimping iPhone 13's. Said he does not know what "roaming" means. Said that he does not know what "voice service" means. Said that he does not know what "data/internet service" means.

Akilah/Kii at the 7 Mile location in Livonia was tremendously helpful and kind. I came in…read morefrustrated about my new phone not working and she resolved the issue in minutes and with a lovely attitude. Thanks again!

Cellphones and Repairs

(1 review)

My phone's digitizer finally broke, so I was in the market for a new phone. Called around, and was…read moreimpressed by the tech-savvy sense I got even from the initial call. The owner (?) was knowledgeable about their stock and quoted me prices that matched exactly what I was looking for -- more than fair. When I visited them, they were super friendly and helpful, and I quickly found what I wanted, and was able to check its battery life and unlocked status, examine the body for any damage, and verify that it was in excellent shape with OEM parts. What's more, they included some OEM accessories and phone protection which really made this feel like a superb deal and experience. I would 100% go to them again for tech needs.

A2 Tech Repair

4.3

(3 reviews)

Responsive, respectful, straightforward and charming. Thank you for your help. I didn't realize my…read morephone was almost five years old, so it wasn't worth it to me to invest anymore money into it, but I appreciate the honest, straightforward appraisal of my phone

After I took my phone here Ive been getting 900 phone calls a day. Coincidence? I don't know. But…read morethey did fix my phone.

Metro by T-Mobile

Fast service, friendly and very helpful. Great customer service!…read more Shopped around for a better deal but ended up returning and I'm happy I did. I recommend this Metro PCS.

very rude people run this store unwilling to work with you I'm out over a hundred dollars after I…read moregot a phone with service that does not work in my area took it back less then 8 hours later with 2 mins talk time used (at his store) and gave me nothing but a hard time in fact told me to deal with metro gave me the customer service number and hung the phone up on me my husband called back to try and take care of this matter same thing hung the phone up on him ! never again will I ever use this store or the services he provides for again ! if there was a 0 stars rating he'd get that over a 1 star .....

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