I visited this hobby shop for the first time back in February of 2000. This is when I became…read moreinterested in the world of Gundam- both the animation and the model kits. This store not only had a good selection of Gundam model kits, but also of other Japanese animation series kits. Also, the owner is a very courteous person and offers discounts on all items. There is a display case that features customers built models, a magazine rack that contains many hobby magazines and a good selection of all types of kits. Some examples are classic ships, battleships, spaceships, monster kits, airplanes and of course cars. They sell Aurora Model Motoring cars and parts and also train sets, cars and lots of train set layout scale buildings and people. It is worth a trip to check out the eclectic stock of items at this little shop. They seem to carry items that other shops do not have. That's what makes trips to different hobby shops fun. You never know what you may find that they do not make anymore, and West Point Hobby just might have some of these things. I missed out on 4 kits that I should have bought, plus a neat Chessie Sytem train set that looked tempting. And suffice it to say, I can't even find them now on Ebay! Stop by when you have the time!

Very friendly staff I walked in 6 months ago with some basic questions about magic the gathering…read more After answering my questions and explaining the different play styles.and the atmosphere is amazing and chill

From the owner: ATG is like playing at the kitchen table again. Casual, laid back atmosphere lets you relax and…read morehave fun while gaming.

R I W hobbies is a phenomenal card and board game shop. Their product selection is huge, and…read moreseemingly better than the competition. Sam, Pam, and Nick were extremely helpful today! Every time I come back to this side of the state, they're the place to go. -The Grand Rapids Guys

I'm writing this because the experience was genuinely disappointing…read more My husband has been coming to this shop for quite some time whenever he can, and he has always enjoyed it. Because my doctor's appointment was nearby, I came along with him. I am currently 39 weeks pregnant and scheduled for a C-section tomorrow. While browsing, I found items I intended to purchase, but first needed to use the restroom. I asked the employee at the desk if there was a restroom available, and I was told the closest one was across the street at a gas station. This was confusing, considering this is a shop where patrons often spend hours browsing, trading cards, and participating in tournaments. When I pointed that out, another employee chimed in to say the restroom was "not open to the public" unless there was a tournament. At that point, multiple employees began offering explanations that felt dismissive rather than helpful. As a visibly very pregnant customer, accompanying my husband who is an established patron, being told to walk across the street to a gas station restroom felt incredibly inconsiderate and humiliating. I ultimately walked away because the interaction was becoming upsetting. My husband was equally frustrated, and we left immediately. I understand businesses can have restroom policies, but basic compassion and customer service matter--especially in situations involving pregnancy or medical need. This experience left a very negative impression.

Honestly you all need to shut this door down I've lived over in this area for almost 7 years now…read moreand been coming here for well I need just something little just something this just something that and every time they don't even look really on what I'm holding they just say no we don't have that you're going to have to go somewhere else just worthless they're always stuff in their face full of food they don't have no customer service and there's nothing in stock it is a shame it is a total shame and what I came in here for this morning I already looked it up they had it sitting right on the shelf I'm not feeling well right now I didn't have time to argue with the guy I said it's right down that aisle and I just walked out it's just worthless worthless worthless worthless

Oh MAN!!! This place is cool!!!…read more My husband took me here to look for Christmas gifts for our 3 boys. When we pulled in the lot all I could think of is WHY are we at a hardware store??? But this is no ordinary hardware store. This is also the Michigan hobby shop and hardware store Mecca!! We found the coolest remote control micro drones, remote control cars, planes, trucks, helicopters, trains, and everything else you can imagine. There was a complete aisle of Boy Scout supplies and another for the Girl Scouts. We bought several things for homeschool in those aisles. The train aisle not only has trains and tracks but everything you need for building layouts, gardens and miniatures. They had slot cars GaLORE!! If your are an enthusiast or a collected you really need to check out all the cool slot cars. I was drooling over quite a few. Be sure to look up when you get to the hobby area. The planes are super cool!! Arts and craft items, painting and drawing items, models, puzzles, ships, planes, cars, and trains. It's a young mans heaven here!!!

I dreaded coming here because the last time I was with a friend at a card show (it was at a mall),…read moreit was 2 of the most boring hours of my life and all he did was browse and bought a few Magic the Gathering cards. But yesterday, I went to Pandemonium w/ my husband and 2 sons. We went over to the Pokémon section, and I was amazed. First of all, I couldn't believe my older son, who's 8, totally held his own and knew what he was talking about asking to look at cards from different types of sets and versions of different values, etc. My youngest son, who's 6, was doing pretty well himself. But the thing that impressed me the most is that, the Pokémon guru, Trevor, did not talk down to my kids and try to scam them out of money. I don't know if it's because my husband and I were standing there, but all I saw were very professional transactions, ending with an official agreement-binding handshake. My husband and I were basically only there to show support towards their strong interest in something specific and would've only jumped in if things went completely sideways, but I got a feeling they would've been treated with the same respect if we weren't there, especially since my kids know what they're talking about. I'm so proud of them and so impressed with Trevor and the store in general that when my kids get older, I would be happy to drop them off for a couple of hours to battle with others while I go get some peace and quiet somewhere else.

I have been shoping at pando since they had the store the on the other side of ford rd and…read moremiddlebelt, most have seen me in and out but after tonight I am done! and its simply from the customer service of the store, Brandon would be ashamed of thease employees! The girl who waited on me should be fired straight out! I have had her a few times now and the same service, but tonight was the worst, so the store was dead it was 930 didnt get acknowldeged from the employes who were sitting around chatting away, cool ok long day, im good I know my way around the store, but to get to the register and not be acknoldge by the girl who simply wrang me up with out any words,(but she contintues to chat with her co worker) told me my total and said ya need a bag so dry like I was a bother, never a hi welcome to the store never a hey can I help you with anything never did you find everything ok, she even was sitting while she wrang me up, agin not the first time with her or a few other girls that work there. so sad I'll now take all my cash to other gaming stores. and I was a loyal customer I got everything from you guys and sent you people. train your employess better. And to the girl on the register, little girl i have been been playing DnD longer than you have been alive! Treat people with respect, you dont know crap about gaming just becouse you work at a gaming store. Your lucky I was tired I would have told you to roll a 20 sider!

Great store with lot of RC cars, planes and boats to select from. Lot of Traxx cars and parts.read more

I received a rude message from excelrc questioning me about my purchase they incorrectly sent ! …read more Then upon trying to reorder the correct item from excelrc they blocked me on ebay because they did not want to refund my money and did not like the honest answer I provided them with which was there pictures don't match descriptions simple as that . Do not waste your time or your money there's many other places to purchase from !

I purchased a 64 Impala from dirt burner even though they're only open certain days because of…read morerelocating to a better facility they still do business online and have open days till the public during their transition but they're very willing to work with you I spoke to a nice gentleman named ed and I recommend doing business with any day any place anytime and once again thank you for the great service oh and the guy threw in a special edit edition he did not tell me that it was a candy and Chrome and surprise me upon delivery I thought it was going to be a regular lowrider but it was a special edition and he did not even up charge the price gave it to me for a great price great people over there recommend any day

The Dirt Burner's facility is a nice quaint facility. My wife likes going here and the fact they…read moretreat her respectfully as a customer.