My first time at this store which is very close to home! It's easy to think by location "I'll pass, their service may not be too great". Well I'm glad I took a chance and stopped by! The store is exceptionally clean as it should be. I was greeted upon walking through the door, I should've been. Special customer services touches are important to me, and determine whether or not I'll return as a customer or even stay for that initial service. I was assisted by an employee by the name of Zach, who was very kind and well mannered and intentional in calling by name to build rapport. I went to transfer my phone service from an old phone to a new one, and he did so seamlessly. I gave them my trust by leaving both phones at the store for an hour, he gave me a call when it was ready, picked it up and was out the door! I didn't make a purchase that day but was still treated as a respected customer. My experience with the in store employees that day will ensure my return, I only hope all staff are as kind as the two present that day. read more