Horrible customer service! They don't respond to issues with their products. They make returns next…read moreto impossible. Stay away from them. I would give them zero stars if availabl.

Solid signal is a disaster. this stinking site tries not to…read moreallow bad reviews. tthe dictation totally screws up and refuses to work. yelp sucks too I guess.

Finally made the decision we have been contemplating for a while now to cancel DISH ! For many…read moreweeks we have been w/o receiving several channels. This last week I have reached out both by the Chat site and by phoning several different DISH customer service numbers, both to no avail. The Chat site agent "chatted" briefly about my inquiry as to "when" we might expect the return of these channels then directed me to connect to a technician which would happen after I paid a $5 fee. REALLY ? So I then tried to call several different times to DISH customer service numbers only to get a recording telling me my wait time to talk to a "real" person would be 45 minutes !!!! I could put a "hold call" on which I then would be notified when they could talk to me but both times that NEVER happened !!!!!!! TERRIBLE CUSTOMER SERVICE !! I just hope I can reach someone to let them know when we CANCEL our DISH non-service ! So many better options available out there.

I have been a dish customer for around 30 years. I pay the bills via bank online service…read more Apparently, a recent payment was lost in the mail. I did get an invoice with the previous unpaid payment in there, which I paid in full. In a couple days after, the service was discontinued without a notice of the date it will be interrupted, without any call or notice of the specific date of the discontinue of service. I called and was charged $15 to continue the service for a couple more days until they got the new payment. They did not believe me that the payment was on the way; and that is after 30 years of paying without complaining of their increased fees. They treat their customers terribly.

THIS IS NOT A REVIEW OF SERVICE! It is about billing. The billing cycle ends on the 7th of each…read moremonth, yet for those of us who pay by check, we don't receive a bill until the end of the month, usually only days before it is due. It seems to be pushed back further each month; this month's bill leaves me four days to hope they receive payment on time. It almost seems they want us to pay late, to charge late fees! I have been a loyal AT&T fan and Michigan Bell before that for more than 50 years and have never been late or missed payment. I have repeatedly made attempts to notify the company of this consumer unfriendly policy.

New fiber optics going into my neighborhood since I haven't made an appointment to install this at…read moreand t suspended my internet making a college student miss doing a test and losing homework.... Customer service is a joke

Worst Customer Service. Worst Internet Service. Horribly Managed Company. DO NOT BELIEVE…read moreANYTHING THE SALES REPS TELL YOU. I have been tricked big-time into getting "Faster Internet Service" through these scam artists. I was told that my internet would be twice as fast as my previous internet... and it turns out it is three times as slow. The kickers? I am locked into a 3 year contract that I cannot get out of, I am paying $350 a month vs the $150 I was paying for faster internet, and finally I am not forced to buy another internet service and just use this for our VOIP lines. So not only do I have to pay for another internet, I have to do this for three years. They have given us nothing but trouble since we started, never return our multiple calls or emails. The second we signed the contract, everything changed and they left us for dead. This company company has an excellent sales force... and thats about it. Nothing to back them up. Never ever ever will do business again with this $10,000 mistake

Cbeyond may be the single worst company on the planet. We signed up to try to improve our internet…read morevisibility, only to find out that they are primarily a telephone company. In less than three months we wanted to cancel the service and we were told that we would have to pay $14,000 to get out of our contract, or the full amount of the term. We are a upstart company, and the price was significantly more than we could afford for what they actually did. The call clarity of the phone calls is a joke, and internet speed is incredibly slow. We have been told on multiple occasions that they would be happy to double our internet speed, with no help to call clarity, for an additional $250 a month. Another fun part, is trying to get a hold of the customer support line. I am typically on hold for 45 minutes. If these people contact you, run.

Great business internet and phone services. Very reliable and affordable internet services.read more

From the owner: Wireless Internet Service Provider (ISP) for Business Customers, small and large. Fastest Internet…read moreincluding primary, temporary and backup solutions.

What an incredible experience. WAY better than the Comcast I switched from. Cables were neatly…read morerun and actually buried... something I couldn't get Comcast to do to save my life. Thanks so much! Love my new sat tv!!

Owner does his best to talk you out of anything that might require work. He doesn't seem able to…read moreretain help and is apparently afraid of heights. (He would not install a rooftop antenna due to pitch even though the next door neighbor has a rooftop on a much steeper/higher roof!)