They installed the wrong battery type in our van causing significant and repeat electrical issues. We needed an AGM battery. When we tried to return the battery, they said we bought the battery online so couldn't honor warranty even though receipt shows in store purchase. After fighting it, they said they could only give a $50 credit. They should have known better. read more

Got the glass back of my iphone phone repaired - they damaged my flash and had to wait for that part to come back in a week or so. No guarantees on their work as my phone cracked two weeks later. They said they couldn't do anything. Wasted money. read more

Day 1: I shattered the glass on my cell phone. I use it for work, and it had to be repaired quickly. I called around a few other places, and no one had the glass screen I needed. When I called here, they also said they did not have it, but that they could overnight the screen and have it repaired next day. The other quotes I got were 3-5 days, so I happily came in and pre-paid. The person who took my payment told me to come in tomorrow morning at 8:30 to drop off my phone. Day 2: I came in the next morning to drop my phone off, and the person that day seemed confused about why I was there. He asked if they had called me to tell me the screen was there. (They did not.) I told him that the person who took my payment told me to drop it off today. He ended up taking my phone. They then contacted me that afternoon and told me it would not be ready today because the shipping company had not dropped the parts off yet. (Why if it was paid to be overnighted there?) They said I could pick it up the next day at 8:30 and they would have it ready. Day 3: Welp. It wasn't ready on day 3 either. They said they could not give me an exact time on when the screen would be shipped to the store. I feel like they oversold me to try to get me into the store, and I decided to pick up my phone and take it somewhere else for repair. The easiest part about this process was getting me refund, oddly enough. read more

They even service iPhone. One time, I have a cracked screen on my phone, I took it there & they changed the cover while I waited about 40 minutes. The place has all kinds of batteries & light bulbs. read more

I needed a new battery for my watch and they helped me quickly. For $13 I got a new battery and they replaced it for me.

They did a great job replacing my iPhone screen. Only took the guy about 45 minutes to replace the broken one. My phone looks like new. Not only are they knowledgeable about batteries & light bulbs, they also great in servicing iPhones. I would recommend them anytime. read more

My wife took in two vehicles (one 1986 Bigfoot Power Wheels and an H2 Little Tikes) a few weeks back. They set her up with a battery for the H2, great price, and we had it running immediately. We left the Bigfoot for a recall dating back to the late 1990s and they completed this service, replaced a rocker switch, and got us two new batteries. The team is knowledgeable, their prices are great (better than I found online, including Amazon and others), and they were a Power Wheels service center. Without this recall service, which was free and saved me a lot of time, I would have had to rewire the Bigfoot to get it to accept modern batteries. read more

Went in for a new battery for my Jeep, they tested it to be sure first so I wasn't buying a new battery if it was actually my alternator or something else. After confirming it was the battery they installed it for me and I was outta there in 10 mins. Great guys. read more

I was looking for a watch battery repair for replacing a battery. I purchased a new watch online as a Christmas gift and the battery was dead. Never good to feel as if you gave a broke gift. I stumbled upon this place while researching places in the area. It is hard to find a watch repair place these days. I went inside and it was amazing. They did a variety of things like bulb replacements, car key fobs, a variety of batteries and lighting. I was not sure they did watches but yes they did! My watch battery was quickly replaced. This will be my go to place for the future. read more

Excellent service! Today I took my noise canceling headphones there to see if by chance it could be salvaged. Andrew somehow reconnected the broken wires!!! I had cleaned out corrosion in the battery compartment, but the wires had broken when I removed the battery cover. Even though it's not a repair they normally do, Andrew somehow did his magic! Thank you, Andrew!!! read more

Excellent service and a great selection of anything related to batteries or bulbs; they have it all! Including a motorcycle battery for my 1987 Kawasaki Vulcan 454. I ordered it online and they activated the battery and pre-charged it for me so that it was all ready to go by the time I came to pick up my battery. But later that day, the battery fell over sideways and I wasn't aware of it and the battery proceeded to spill out it's water/acid mixture. That meant that I couldn't install it into my bike because I don't have a charger; no big deal, they cleaned the battery up and refilled it and then recharged it for me, and then called me when it was ready. The staff is all very knowledgeable and very helpful and quite friendly as well. I have been impressed with all of my dealings with this location of Batteries Plus on Packard rd in Ann Arbor. Kudos! read more

Hubby said we needed to stop at a battery place on the way home. OK, sure. Why not? He knew there was a Batteries Plus place on Packard. It's now called Batteries & Bulbs. I guess a little product diversity makes sense. I didn't realize he wanted a replacement battery for the 18 Volt Dewalt cordless tool set until he whipped that out and started talking to the guy at the desk. I did a quick tour of the store, and found the replacement and waved it at hubby just about the time the guy at the desk was pointing at the same corner of the store. That was sure quick. Less than 60 seconds. They also take the old ones to recondition or recycle. Great. We decided to walk around and see what else was available. Lots of batteries, big and small. (Not car size, but lawnmower size.) Curly fluorescent bulbs? Do people still buy those? We are really only interested in LED bulbs, especially the 5,000 K ones that give off the really blue light that is oh so easy on older eyes. We noticed that there were not a whole lot of LED replacements for incandescent bulbs. We have been replacing everything possible with LEDs at our house. The appliance bulbs were only available in incandescent, we noticed. We told the man about the "corn cob" LED bulbs which we now use in our over-the-stove microwave's vent hood. He didn't seem familiar with them. Actually there were not a lot of LEDs in the store. There were some really huge corn cob LEDs for outdoor use. The guy had to warn us to look away until our eyes could adjust. Those might work on our barn. We'll think about them for a while. We also had to check out the key fob replacements. They have entire new key fobs and just the shell, so that you can put your old electronic pieces inside. We definitely need one of those, so we'll be back with our parts so that we can get the right case. read more

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I totally love this store! It's one of those stores that you always want to stay in business because they help you. I went in to replace my iPhone 5SE battery because it was running low earlier in the day. The counter help was able to plug my phone into the laptop and told me it was not due to the iPhone battery but because I had too many applications always searching for my location. They always check if the lithium battery on small appliances is running low before they replace it as well. They also sell cool merchandise. I purchased another and held bug zapper there. read more

Lots of random useful stuff (like windshield wipers!) Fixed our Prius key batteries in no time.

leaving two stars because it took 2 weeks to fix a minor ipad connection issue and sadly someone has gone through my email account and snooped around for a day before calling the next day for fixed repair pick up. ( you can log in to your account and see last log in date ) I didn't remotely close off my facebook, and other apps thinking it would not be necessary but folks this is a huge privacy violation. Remember to close all your accounts remotely as there are super nosey people who would snoop around and possibly steal your data. read more

I have gone to them when I need a battery for a long time. They are great! Today I got a battery for my watch and phone. Reasonable prices and they install them. Loyal customer. Also they answer your questions. Five stars! Pleasant customer service. read more

Walked in with a battery walked out with a four pack that cost almost half as much as the original manufacturer would have charged. Friendly staff that are very helpful! read more

Counter help very helpful. They gave me the right battery. not the wrong one suggested on line. Thanks Gabe read more

Batteries Plus - Battery Stores Near Me - Ann Arbor, Michigan

Hard working group of people at this location. Teamwork and communication helped get my problem solved. I came in for a phone problem and Kyle offered to test my car battery since I was already there. Trusted business and highly recommended! read more

Buyer beware! I do not recommend these guys. My mother in-law bought a laptop battery from Batteries Plus on Packard in Ann Arbor, MI under their 14-day return policy. They took her old battery in the back to test it and never brought it back out. She of course didn't think to request to take it with her and they were in no hurry to remind her. 8 days later, after realizing the problem was not the battery, she attempted to return. They offered a refund but claimed to have already 'recycled' the old battery. Granted she should have thought to take the old battery with her but I do not wish to shop where I need to be on guard. Slim shady in my book. We paid some tuition on this one. Too many other choices to bother with Batteries Plus. Look elsewhere! read more

Fantastic service! They replaced the battery in my Ford Fusion Hybrid after ordering the specific battery my car needed for me. They were transparent and more affordable than other options in the area. read more

I have used this store to obtain batteries for my car fobs and garage door openers. They have always been good. But today was different. My wife went in to find a replacement bulb for our microwave. She brought in the old bulb for them to use as a reference. They sold her a bulb that did not work and she went back to them to find the correct bulb. Instead of replacing the bulb or refunding the money, they sought to sell her another bulb, just like the first. No exchange...no refund. The implication is that we broke the bulb we purchased. We did not. They have lost a customer. read more

I went in to get a replacement battery for my phone. The service was excellent - prompt, professional, friendly. Everything was explained and adjusted to my level of tech knowledge. The price was very reasonable. I was happy to learn of the wide variety of services offered. I would recommend this store to anyone! read more

I was in and out of Batteries Plus in about 30 minutes with my cracked iPhone screen! I think the only reason it even took that long is because I came in with a lot of questions and they answered every question honestly. My phone looks great now! read more

been plenty of times since they opened, and each time I have been pleased. Staff has always answered questions and I have never left without a battery that does what I need it to! Will continue to do business with them. read more

These guys are amazing! I lost the transponder part of my key in a dumpster two months ago . After calling my dealership and finding out it was going to be over $500 just for the key and was told it was my only option , I was appalled to say the least. I saw a sign outside of battery and bulbs that said that they replace transponder keys. After finding one on eBay for $10 that matched my car I called them and it was going to cost $35 to program the key and $35 to come out to the property! It took them about 20 minutes to program my key and my car was well on its way to being back on the road. These guys saved me about $450. They definitely have a lifetime customer now! read more

I went to a locksmith with a key fob I bought online. They told me I bought the wrong key and that it wouldn't work. I call the Ann Arbor location of Batteries Plus and within a minute they tell me they can help. I arrived and within 20 mins I was driving off with my key fob cut and programmed for $60!! Dwayne was so helpful and professional! I will definitely be back! read more

I have been a customer at Battery Plus, Ann Arbor for several years. My watches batteries lasted longer than promised. My car batteries purchased at Battery Plus have been excellent and at a better price. The service has been exceptional. The manager and other sales people told me exactly what I want for reliable services and talked me out of any options that they saw as unnecessary expense. Of course, I will be going back and I have recommended my friends to Battery Plus. read more

Super nice staff. I walked in with a vague text message telling me what to get. I had no clue where how or what I really needed. Showed friendly staff member mysterious text message, walked out with what I needed in very little time. read more

I got the batteries replaced in two wrist watches here. One of the watches was made in another country and had a unique-shaped battery, but they had it in stock! They charged me $8 per watch. I was in and out in 5 minutes! Very efficient and expert service! read more

I got duplicate key for 2008 Honda civic and programmed. Its working great, cheaper than lot of places.

Quick and friendly service. My car battery died on a Sunday afternoon. Not many places in Ann Arbor that are open but batteries plus was. One quick call verified they had the battery in stock and would install it for free. I was in and out in 15 minutes. Price was competitive and the car battery brand they had was highly rated. I would definitely recommend them. read more

Very disappointed.. I bought a battery a week ago they told me I have one year warranty.. I used for 30min and started melting.. I brought it back they told me they couldn't replace .. they could give a discount to buy a new one . read more

After using this guys for 8 years and be happy all the time I thought its about time to give the thumbs up ! Weather it was my car keys or my kids computer chargers they have always been professional ,honest . It's good to get great service from people who know their stuff . Thank you guys read more