I brought my BMW here to have ambient lighting installed. It is located on the cirner of Washtenaw and Carpenter. They got my car right in. It took 6 hours to do. They stated 4 hours as the estimate and charged me for that. They showed me how it works and ir looks great. I will come back to have other stuff done in the future. read more

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Mr Tunes installed a dash cam I bought and I had them install a remote starter . Good communication and accurate timing. Everything works great and I am very satisfied. read more

Excellent experience hard wiring my radar detector. Easy to make and change my appointment, quality work, nice competent people on the desk. Highly recommend. read more

I love this folks so much! I got a stereo and remote starter from them. They are friendly, polite, and professional. Highly recommend!

Maybe it's just me, but I get stressed when I have to deal with any service industry. Will it be done right? On time? Will they actually listen? I had them install and hardwire a 2-channel dash cam in my car. Absolutely no stress. They got started right on time, the work was top notch, and most importantly they actually listened to the few requests I made about the install (it's a lease car). If your experience is anything like mine, you won't be disappointed. read more

We had an amplifier installed works great. It became disconnected and needed a new part called them made an appointment they replaced the plug for free while we waited. Fast and friendly. read more

In a cold climate where snow for months on end is the norm and your parking spot is outside, a remote car starter is a necessity, not a luxury. As GoT reminded us, "Winter is Coming", and I knew that I had limited time to get one installed before the cold set in. After a brief Google search, I decided Mr Tunes was the place to get mine installed. From the first phone call, the team at Mr Tunes was friendly and professional. The employee I spoke with talked me through the options for remote starters, and I decided on the one that I wanted and scheduled a date and time. They had availability as early as within a week. On the appointed day, I dropped off my car and was given an estimate for when it would be ready. A half hour before that time, the employee called to say that my car was ready. When I arrived back, he showed me how the remote starter worked and talked me through how it could start, unlock, and lock the car, and how to drive once my car was warmed up (ie, no need to crank the engine since it was already on). I got my remote starter installed not a day too soon, as it got cold and snowy this week. Getting into a warm car on a dark and freezing morning has been worth every penny that I spent on it! read more

I thought I already reviewed this company but if you understand and desire, superior, customer service and quality work, this is the place to get car radios installed, speakers installed, remote start installed. I swear by these guys and I give you my TOM CAT guarantee that this is the place you need to take your car read more

I had a remote starter installed several years ago and everything went according to plan. Cut to this year and it wouldn't work. Scheduled an appointment to get it checked out and they reset it (only took a couple minutes), free of charge and it has been working great ever since! The staff is pleasant and customer service seems to be a priority! read more

UNRELIABLE BUSINESS PLACE. They installed 2 amps, one for speakers and one for a sub to my factory radio (Toyota prius) with a audio control unit as a converter from my stock radio. CRAZY! The final job sounded WORSE! Lower than the factory system (jbl) and so distorted when I passed the volumen from 30 level. I told them my unhappiness and disappointment but they tried to convince me of that was normal. I went home. But after being so annoyed by not being able to raise the volume and a extra noise every time when I started the car (which I notice a day after) took it back. They said will fix it. Work was done and same! After showing my unhappiness with the installation they started to be very rude. And that they couldn't do anything else for me. Going back and forth and not willing to loose my money and now with the issue of uninstalling everything and get it fix. Days later of keep calling to ask what are they going to do to fix it. The guy at the front desk (forgot his name/ white chubby guy) who at the end argued that probably was the amps and audio control unit being defective. said come get your $350 that I was charge for installation only (I provided NEW in sealed box all the electronics) Layer I uninstalled everything myself and took it to another shop when I did a family trip to Florida to get it hopefully properly reinstall. Since! I can listen to my favorite tunes without distortion and enjoying the power of the electronics. Save yourself time and money and go somewhere else in Michigan/Detroit. If you could recommend a different one. Please let me know for my future vehicles. Thanks! read more

I see this store on the way to work every day so when I bought a used car that had just a CD player, I decided to try them out. I needed a simple Bluetooth radio installed and I had a budget. The man at the front desk made his recommendation and it sounded like exactly what I wanted. I paid and hung out in their waiting room, using their wifi for way less than an hour then the installer came and got me and went through all the buttons and features and tada! I was driving home listening to my music. They were friendly. The work was fast. The price was good. I'm happy. read more

Terrible experience. This place is awful. Ordered a remote start, and they said that if we used the internal lock buttons our alarm would go off. Had them remove it, but it took almost 4hrs. read more

Awesome store! Have a huge selection of harnesses for aftermarket radios. I installed one myself with their help, purchased a couple of plug harnesses and asked a ton of questions. They were very helpful and patient. Thanks Mr. Tunes! read more

a little to pricey..but the front component speakers i bought for the front doors are very nice sounding..plus unlike state of the art car audio on michigan ave in ypsilanti, they dont hide in the back with the door locked and not or hardly ever answering the phone. read more

WooHoo! Hooked up properly for my weekend trip. In and out and treated right! Being the DIY'r that I am I wanted to attempt to hook it up myself. Well I had a part that grounded out. Mr.Tunes had it stock and now I'm rocking again! 100% satisfied. read more

I took my vehicle in to get an aftermarket radio installed, and I took it in about an hour before they closed. They had it installed and everything the next morning by 10am. Great customer service, great work done, they even let me know that my driver side window was messed so I should get it looked at. Overall, good experience and I would recommend them if you have any type of car stereo troubles. read more

I've always had great service here. Very honest up front about what they're willing to do and the risks associated with doing custom work. I continue to go back for any need that I think they can fulfill. read more

Quite possibly the best customer service I've ever had. Bought a remote starter there a year and a half ago, stopped working, lost the receipt, called them. They told me bring it by and they'd have a look. They gave me a whole new starter at no charge. Friendly, helpful, great place. I'll go back here for any future needs. read more

Amazing! Booked solid and promise to call if there was a cancellation. THEY DID! Great service and customer service!! Worth the money$$$$

I had the store put in my remote starter in January when I got my new truck (Kia Sportage). They did a great job and got me in quickly. I was very happy because winter without a remote starter is not my kind of party. Phil answered a TON of questions for me and was very helpful. I'd definitely go back and will recommend to anyone. read more

Wanted a new radio so I went to the nearest location. 25 minutes later radio was installed!! Very good customer service! Had troubles with my subwoofer went there, he knew exactly what it was. Highly suggest this place fast and affordable. read more

My first time writing a review. Felt it was only fair since I used the reviews to make this purchase. We wanted to put a remote start in our 2008 Honda CRV. I did a search for places here on Yelp and came across the good reviews with Mr. Tunes and called them. He was very helpful and informative on the phone. Once we got to the shop, we decided to install both a remote starter and bluetooth radio. He had them both installed in about 90 minutes. Afterwards he helped us pair our phone and showed us how to work both devices. Both devices are working great. Totally recommend them. Good prices, great service. The only con is trying to get out of the parking lot during rush hour. ;) But totally worth it. read more

I have had all the audio upgrades to my current car done here, and I haven't walked away dissatisfied once. Very friendly and competent. I'm planning some more upgrades, and I'll definitely come here to have them exectued. read more

I had an appointment today to have a HID install done on my new 2016 Sorento. They said they don't usually do them anymore because of how finicky aftermarket kits can be. I told them I had a kit already and they said they would just charge me their hourly rate. I get a call a little bit later after dropping it off and they said that there was a problem with my kit missing an adapter. I arrived to have the tech show me exactly what was needed before he put everything back together. I fully expected to pay for their trouble since i did take up a bay and at least a good half hour of their time. To my surprise they said no charge and juts bring it in when I had the adapter. WOW...That is what I call customer service and they have gained my business for as long as have my car. THANKS MR TUNES! read more

Every time we come here it's A2 hour wait because they can't function or something's wrong with their system and I spend my entire day off here for no reason because they are unorganized this is not the place to go to go to Mickey Shorr or anyplace else that's not here read more

Phil and Mark are great. I purchased a Pioneer head unit from them last year and they did a great job with the installation. I had an issue with it that turned out to be a manufacturer's defect and they swapped it out for a new one, quickly. I have also purchased a remote starter and again, they did a great job. Service is always quick and professional. A great customer service experience! Highly recommended! read more