Guys are great there and very helpful, I was having issues with getting the lug locks off of my…read morejeep and Eric had no issue handling it, within 5/10 minutes he had the old worn locks off and I was on my way! Thanks again to all of the staff much appreciated

Very professional management and staff. Got me in lightening fast, and got me right back on the…read moreroad with a new set of tires. Out of most of the discounts I have been to, this one by far is the most professional.

I will never return! I had tire issues that were a manufacturer problem and they would not address…read morethat. They replaced tires on my vehicle prior to me approving the pricing. They would not take my word on me rotating my own tires at my residence since I didn't have proof. Who's going to take pictures of themselves rotating their vehicle tires! Customer service was poor and they were just attempting to upsell people on services to get their commission. I have 5 vehicles and will NEVER return with another one!

Replaced flat tire. Asked for the original tire back. 4 days later new tire placed on car and…read moreoriginal tire is missing.

I had an unexpected refrigerator failure at home that caused me to lose a large amount of food,…read moreincluding items I had recently purchased from Costco. Even though this wasn't Costco's fault, I reached out to explain what had happened. To my surprise, the manager showed incredible kindness and empathy and offered to replace the Costco items I had lost. This level of customer service is exactly why I continue to shop at Costco. They treated me with compassion, made a stressful situation so much easier, and truly went above and beyond my expectations. I'm incredibly grateful for their generosity and professionalism. Thank you to the manager and the entire team for turning a frustrating experience into a positive one. You've earned a customer for life!

Ruptured my achilles tendon and would love to shop at this Costco because the offer electric…read morehandicap chairs but their staff never brings them in on a regular basis and every time I have come in the last 30 day I sit n wait till my husband walks out and gets one... so frustrating

I have had my auto in there 2 times since September for the check engine light the first time they…read morehad it cost me around $624. It drove well and boom the check engine light came on again called them the gentleman was very nice bright it in another $247. It's December have not even drove this car 100 miles boom check engine light on again now I'm pissed off called them told them this is my 3rd time bringing my car in for the same problem I get well it could be a coil a switch we just can't say until you get the car in here well this answer does not work for me I feel now your just fixing the car where it will get me by for a month then boom bring it back and it's not the part that cost it's the labor plus there closed on the weekends this does not work for me you don't have an office job 9-5 people that do work m-f 9-5 expect mechanics to be open on the weekends guess it's time to find someone else to service my car

my tire blew right at the exit to the high and this way the closest place. they didn't have the…read moretire I needed so they got me a ride to the place that did and then they changed it for me, getting me in between appointments. amazing people, theyre very kind. absolutely amazing experience!!

I want to thank the guys at Hi-Way Tire and Auto. We went over plywood on the highway in Saginaw…read moreand got three nail holes in each passenger side tire. They fixed us rapidly and we were on our way. They are there for the consumer unlike big tire stores. Thank you TONS guys!!!

Is there a reputable and responsible shop in Bright that has real mechanics and stands behind their…read morework? I am sharing this hoping others will avoid the choices we made. We took our 2016 Nissan in when the AC pulley started screaming metal-0n-metal. After 3 trips back to the shop to stop the leaking, it was declared FIXED. Well that was like the second week of November so we did not get to run the AC--though it seemed cold for November. The real problem started come December a we had NO heat, the fan was blowing full speed, but we had ZERO air flow from the vents. Fast forward to today (85 degrees) and we try the AC. The air is flowing and it feels cold, for about 10 minutes and now it is blowing WARM air--probably around 70 degrees(?) We went to this shop after an even worse experience at some hack shop on Victory in Howell off grand River. It seems the Nissan was too much for Hi-way Tires and Service? When your AC needs service, do it in the summer and find a garage that has great technicians.

This is the most trusted auto repair shop in the area and I highly recommend them. If it wasn't…read morefor Pat and the staff I would be living on the streets. Seriously, I pretty much live out of my car so without them fixing my car I would probably be under a viaduct.

Got my front breaks on my Audi A4 done. Great price, service, fast & friendly. Will go back for…read moremore repairs if needed.

I came in with a slow leaking tire. At first I was told 3 hrs, but when I told him I didn't have a…read moreride & had to sit there he said, I'll do it as soon as I can. 45 min later I drove out of there, NO charge. Been there before to have tires aligned. Great service. Will definitely use them again.

These guys are way overpriced. There are better alternatives in Brighton. They do not work on the…read morecar when they say they will, and then it is not done as promised. The prices are ridiculous.

Where do I start? I absolutely love this place! Last year I was endlessly searching for new tires…read morefor my vehicle and getting out of this world quotes. I finally stumbled on this little place I had never heard of and gave them a call. They gave me an outstanding price on new tires including installation I was sold! The owner is so kind and outgoing it's a great little shop. Since I purchased my tires I have went back a couple different times for minor vehicle repairs and they have never failed. Prices are awesome service is quick and owner is honest. I would definitely recommend anybody to give them a call they are super helpful over the phone and have no problem giving you a quote.

I am a repeat customer , and I always get great service. The staff is always friendly ,…read moreknowledgeable AND.. I NEVER feel pressured!!! Shut out to John and Fred! Thanks for all your help today, and going the extra mile! Jody VanAcker

Great, friendly, honest service. Very fast and at a good price. I recommend to anyone looking for…read moreauto service.