The team at Redford Auto Repair and Collision is amazing. I recently needed extensive work done on…read moremy vehicle and I needed it done quickly. I travel for work and it's important that I have reliable transportation. They were able to pick up my car promptly with their own towing service, assess the issue and give me a fair estimate, and perform the work all before the end of the day. I cannot recommend Redford Auto Repair enough. They are prompt, professional, and their service is top tier. This was the third or fourth time I've sent my car to one of their shops and the work and service is always great and consistent. Their financing options also made this process easier. I truly feel like they care about their customers and that's why I will continue to trust them with my vehicle repairs. Do not hesitate to give them a call, they're really the best shop around. I've been to other repair shops and nobody compares.

Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

Went to this store because my drivers door panel came off and wouldn't stay on. A team member by…read morethe name of Tracy was a huge help with my issue. He was very nice and informative. He went above and beyond to make sure my door panel was back in place and won't come back off.

Came here for 2 bolts. Person working the counter kept entering the wrong car and bolts I was…read morelooking for. Finally went to the back and got me 2 bolts. I told him they were longer than the sample I brought in. He said they would work. 25 minutes have passed by this time! Got home and was putting the rear brake assembly back together, and sure as heck they were longer than what I needed. This is the 3rd time I have been sold the wrong item after being told it was the correct one. DONE with this location.

Turned away bc I didn't have an appointment scheduled with an estimator even though on their…read morewebsite it literally says "The Collision Shop of Westland would be happy to provide you with a free estimate. Stop by anytime during our business hours" ..I wonder if it was bc of something else...

I am extremely happy w/ The Collision Shop!! Ron and Patrick were both very personable and…read morefriendly!!! I had gone to a couple of other places to get quotes for some front end damage. 1 place had to set a date for an estimate 2 weeks in the future and the other was $600.00 more and they wanted to keep my car for a week. At the Collision Shop they gave me an immediate REASONABLE estimate, and when it came time for the repair I had the car back by noon!!!. My car looks great and I would highly recommend their services!!! I will definitely use them again if needed!!! :)

I received the most professional service when I went in to discuss my car. The people that I spoke…read moreto knew what they were talking about, Ben, Dave, Bill and Glennis did not make me feel stupid by me asking stupid questions. This was my first time being interested in a car. Their shop was clean and everyone seemed to be busy. I would recommend them to anyone interested in restoring their vehicles.

Almost a year and a half ago I met Dave at a part store,I was looking for someone to redo all the…read moretrim and moldings and wheel out my 79 Smokey and the Bandit Trans AM..He gave me a tour,seemed like great guys so,I hired them to do the job..I'm very picky on who works on my car because one,she's my baby and two only has 48k miles and is an investment...When they called and said it was ready,I got so excited to see my car! When I got there, I just couldn't believe my eyes! There was wax still caked in my rims, wasn't buffed out well at all,...My T-tops were off so I could see the trim well when I tried to put them on, I could not get them in..They tried forcefully to put them in and couldn't get it..My door handle was broke because it's hard to close the doors now etc..I went off!! It looked worse then before I brought it in!! Told em to fix everything and I will be back..Upon my return,they fixed the handle,got all the wax off, somehow got the T-tops in and ironically screwed me out of more money saying they found an electrical problem which I never asked them to look at..They said to leave the T-tops on so the molding can form,which makes sense..Well last month, after well over a year I finally took them off and guess what??!! They STILL won't go in!!! .. As a very unhappy customer,I was gonna write this letter sooner,but just chalked it up as a bad experience and let it go. But as I was trying hard to get my tops on(which they're still off),I just got mad all over again!!!!! So here's my letter!.. I would never recommend this company ever, I've warned alot of my upscale car friends, and have been seeking someone to clean up their mess! With the amount of money I spent,people tell me to take it back to them but I won't because I'm afraid they will wreck something else..and honestly they did a horrible job!

super quick, comfortable experience. im very cautious of who i let work on my car due to its age…read moreand style. the guys here did me no wrong and let me know of any issues i would have before i paid, they mentioned that the previous tint might not match but they ended up making it look perfect anyways!

I've had them add window tint to two of my vehicles and each time, their work is exceptional. I…read moreexplained why I wanted tint and what I expected and the tint they suggested is perfect. Very friendly and the cost was much less than I anticipated. Great work, highly recommend!

I could see how the other reviews are 1 star because if the price hadn't already dropped on the…read moreused car I purchased, I would have had negotiate A LOT and I'm not sure they would have budged . However, I thankfully got to them at a good time! This was my first time buying a car alone. I'm a mid-range Type A person, so I went in fully researched and ready to walk away if they weren't going to meet my needs and price points. Tony was super helpful and really nice. A real no b.s. business transaction thanks to him. I've told my friends that if they're on the hunt for a car to definitely go see Tony because he honestly made the best of this process! *I bought used and the car was just as listed. I'd test drove at other dealers and the cars were dirty inside and it seemed like they didn't care. This dealership definitely wants you to feel good when test driving which was a bonus for me.*

I have NEVER said this on a review, but if you are a person of COLOR...DO NOT COME HERE! I checked…read moreout a car on CarGurus and called to inquire. I reached a man named TONY C who told me that the $5500 listed was NOT the price. He said it was $6000-$7000, and it was a MECHANICS SPECIAL and they had NOT inspected it. I advised again on what I was seeing and I started the paperwork for the deal and printed my summary. He said he had to check out the info and would call back. When I hung up, Jessica O called stating she saw my inquiry online and asked if I wanted to see the car. I advised of the above, and she had me text screenshots to her and apologized saying she wanted to know where Tony got the numbers , why he used the term "mechanic's special, and ASSUMED I NEEDED THEIR FINANCING. She stated that while they WOULD NOT finance the car, I could ABSOLUTELY obtain my own through a third party. She stated she would call me back. A few minutes later, Tony C called stating that he could NOT sell me the car because they weren't financing it and gave me a song and dance. I NEVER said I needed financing. As a matter of fact, I had already been pre-approved and had whatever money was needed. I advised him of Jessica's conversation with me and I told him to talk to her. Then Jessica calls back stating she spoke to the Finance Mgr and I could indeed have the car for the $5500 listed. So I set a time to see the car for 11a on Wed Oct 15th. TODAY I called before going and Carol told me to ask for Rich Putty. I went in and DOWNHILL it went. Rich tried to give me to TONY C. I explained what happened the day before. So now RICH P is agitated. He tells me I have to put down $500 dollars for a TEST DIVE! I ho out and tell my husband. My hubby comes in and asks why? RICH P says if we didn't want to do that, we could TEST DRIVE IT IN THE PARKING LOT! Yall, they treated us like THIEVES! Why on earth would I want to STEAL their RAGGEDY 2015 Patriot that had ALL KIND OF LIGHTS ON (engine, brakes, tires, etc.)? Plus, my hubby and I can go ANYWHERE to SIGN AND DRIVE, but I just needed a reliable car to take out of state. RICH pawns me off on CAROL and my hubby was like LETS GO. We left. In hindsight, after the way TONY C LIED about the price and how he COULDN'T sell me a car, I shouldn't have wasted my time. In this space that we're in, keep your RACISM out of your business b/c as forestated, we were NOT rude or anything to them. We were just THE WRONG COLOR, and maybe they thought we were desperate for any TRASHY car they had. If you look at my reviews, you will see that in my EIGHT YEARS of being an ELITE YELPER, I have NEVER written a review so long and detailed. So, PEOPLE OF COLOR, DO NOT COME HERE!

The did a awesome job when my front end was totaled n a fender bender, Made my car like the day i…read morepulled it off the lot. Thank you so much. If you collision repair go to Knudsen Brothers Collision.

Knudsen Collision was referred by a friend of mine. Since then I have utilized their service twice…read moreand am not disappointed. they were professional, the work quality is superb, reasonable value and easy to work with. Plus, they returned my vehicle washed and vacuumed! Thank you!

Had a corrosion problem on my decklid which Howe's addressed at a fair price. Their work was…read moreoutstanding...and they even fixed a poor "owner attempt" at touchup on a fender/bumper minor scuff. High quality work with attention to keeping the car as clean as it was when dropped off! And Beth Howe was a pleasure to work with. Thanks very much! Robert K. Plymouth, MI

I came in for and estimate; my door was binding and could not open. David came out with tool and…read morefix it immediately. How wonderful.

I had accidentally side swiped a pole it messed the whole rear drivers door. The door had to be…read morereplaced and part of the panel near the door. I have to tell you they did an excellent job. My brother in law does some sort of thing with paint i forget what it's exactly called. Let's just say he mixes paint for cars. He can tell you exactly what the paint color on autos are called. He examined the paint job and said they did an awesome paint job. I blended right im with the rest of the car. The price was good as well. Whatever they quote you is what you pay. I'll give this Shop five stars and an A+

The service here is exceptional. The owner is a blessing. The mechanics are super fast and very…read morerespectful I would recommend you to stop by and experience what I did so welcoming and so very affordable they listen and don't try and make you get things you don't need. I love this place. We are family now lol

The best body shop ever. Best owner & most knowledgeable shop manager I've ever met. Good people…read more Go here.

From the owner: We are a family owned business who takes pride in our work. We are reliable and communicate with…read morethe customer throughout the whole repair process. We guarantee our work for as long as you own the vehicle.