Great service and quality of work. Highly recommend both industrial Hwy and Wagner Road locations.read more

This Shop was very helpful and gave updates along the way. The repair took awhile but I understand…read moreparts were backordered. My car came back to me as beautiful as ever! Thank You Gerber!

Great place! Stopped by for an estimate, staff were all friendly and helpful. Got a good price…read morefor the repair. Was able to schedule the service the next day, car looks like new, and final price was only 2/3 of the estimate!

I will be recommending Ross-Beakes Collison to everyone and anyone! I hope to never need them…read moreagain, but if I did, I wouldn't hesitate to contact them. Their communication was fantastic, their time and cost estimates were correct, and the work they did was absolutely phenomenal! Not only did they beautifully repair the damage to my vehicle's rear end, but they washed and cleaned my car and it smelled and looked brand-new! I'm blown away by the entire excellent experience I had with Ross-Beakes! Everyone I spoke to when I was there was friendly, knowledgeable, and extremely kind. Thank you Ross-Beakes!!

Dylan's collision did great for our 2019 Lexus GX 460. Painted our fascia plastic grill. Looks…read moregreat. Thank you. I will be back with all my misfortunes to our vehicles.

I had to bring a truck in after I tore a small hole into a door. Dylan and team gave me an estimate…read morethat was about half another company's estimate. They said it would take 3 days and it took three days. They also came in about $200 below the estimate, which was highly welcome. I hope I never have need of another collision shop again, but if I do I know where I am going.

Took car here for an insurance claim and still have issues and had to go back through insurance to…read morehave it properly fixed. Won't be back and very bad customer service.

Great communication and follow through. Repair of driver's mirror regained function and looked like…read morenew! David was courteous and super! Fast repair. Easy drop off and pick up. We highly recommend to anyone!

Needed to get some small dents removed and have some rust repair/prevention work done, would be…read morepaying out of pocket. Superior's estimate came in well below that of a chain place, and they were able to get me in right away. The car came back on time and looking great. Then, the day after we picked it up, somebody rear-ended my wife while she was driving to work. I didn't hesitate to return it to Superior. Once again, the job was completed on time, and very satisfactorily. A body shop is not a place you want to visit regularly, but if the need arises, I will certainly come back here.

I brought our car here to address some rust we found. The got us in right away and gave us a…read morequote. The car was ready earlier than expected and the cost was exactly what was quoted to us. The staff is also really friendly and accommodating. While I hope I won't need body repair anytime soon, I plan to come back here if I do.

Jeff is a true master of his craft and is deeply committed to the service he provides. A++read more

After popping the hood on my 74 Lincoln mark IV today, I must say, Jeff Hawkins is the man!…read more I'm giving you guys the green light on buying the classic car you secretly want, but are holding out due to the condition. This man will hook you up. He understands and specializes in classic car restoration. Going over my receipt now, I see he gave me all the parts at his cost. He only charged for labor!! After going over what we needed he gave me great advice on insurance companies special for classics and for the parts he wasn't working on (transmission). He told me about a place and explained why they were the best (but we will save that for a different review). He really wants to help you with your car. He doesn't try to outsmart you or condescend like the typical "I have something to prove" guy. Don't waste your time taking your summer ride to a different place. This is your guy. Better price than places around the area and unbeatable service and knowledge. I look forward to updating and documenting my experiences here while we work on my car. I can tell that this is going to be a fun and stress free summer.

The best repair shop I've ever been to…read more One of the hardest things to find in America today is an honest mechanic and Dan is very friendly, honest and did a great job with my car. He fixed my bumper that was partially torn and falling off my car for under $200 when all other repair shops were quoted me over $1000 and most were in the $1200-$1600 range. I was so grateful I bought him a giant steak burrito from Big Ten Burrito. He had bought the repair shop location from unscrupulous owners in the past and he moved from Ypsilanti. Whenever anyone needs autowork done, I tell them to go see Dan. You can't even tell my bumper was fixed, he's that good.

About 4 years ago my little cousin got really into rocks, including collecting them to incorporate…read moreinto her jewelry, so I found myself going into Four Directions for the first time since living in Ann Arbor. And I have to say, I'm sad I missed all that time exploring this gorgeous shop! Their selection includes a variety of stones at different price points, sizes, shapes, etc. Some are cut into cylinders and spheres, pyramids, skulls, hearts, etc while others are left in their original shape, though their edges are smoothed from polishing. They carry jewelry pieces with stones incorporated as well as a variety loose stones for making your own. Since then I've also started following some rock tumbling folks on IG (very satisfying, tho I had no idea the process took so long!) and it's been fun looking for some of the polished stones I see in their videos in person in the store. I have a new appreciation for the process and I've even considered picking up some of their unpolished/raw stones and giving it a try myself (though I don't know if I need anymore hobbies!). They also carry fossils, a few different mediums of artwork including works by local artists, plus stationery, prints, journals, tape, decorative water bottles, etc. Plenty of options whether you're giving a gift or getting a lil' treat for yourself!

Im an out of stater. I come to this shop when i visit Ann Arbor each time. I also make purchases…read morewhen im home base. Annelise is the one who assists me each time from out of state. Efficient in communicating and showing me each item i ask to see. She is the absolute best!! Thank you for all your patience and assistance in getting me some lovely pieces. 5/5. Shop is also so clean in person and well organized. Truly a gem.