I went in Ecotopia over the weekend because I'd heard they have a great selection of audio…read moreequipment. That's an understatement. There are stacks all over the store of receivers, tuners, turntables, and speakers. The owner, Moses, was super friendly. He was helping some other folks when we went in, so after he was done with them I asked him for his advice. I didn't realize that meant he would spend almost two hours with me, showing me what equipment he had. He really seems to know his stock back and forth, pulling out names of speakers that were under stacks and insisting that he'd love to let me hear them if I wanted. He told me about the speaker designers, the characteristics of each brand, and what kind of sounds would be emphasized with each. He insisted that every piece of equipment was fully checked when he brought it in He laid out all my options, within my price range, for the styles of music I listen to, and preferred making me listen to different speaker combinations rather than describing them to me. This took some time to attach and detach each set from the receiver, but I really did learn a lot about what the different speakers sounded like, and which brands have similar profiles. Ultimately, I was happy to have a guide that was patient. I didn't anticipate spending so much time to do so, but I don't regret it at all, since it is an investment. I found a set of speakers that I love (after listening to about 10 different sets) that should be perfect for what I need. Ultimately, I think I maybe paid a higher price than I would have gotten on ebay or craigslist for my speakers, but Moses was ridiculously helpful and patient with me and was happy to give me the information I needed. I'm also sure that the speakers are in good working condition - which is worth a lot as well. I don't know about the repair aspect of his shop, but if you want to buy some modern or vintage equipment, Moses can hook you up.

Owner or manager could not be bothered to acknowledge me being in his store. I stood around for…read morealmost 15 minutes without so much as a hello. When I poked my head in back a guy there said he was a customer I told him good bye. As I began to drive off a bewildered man came out with a phone pressed to his ear and kept apologizing he was on an international call. I showed him my envelope with $1500 cash that was going to be used in a purchase at that time. Then he says its not about the money. What is it about then Ecotopia? Is it about being all alone in a store with nobody to help because they are on international cell phone calls? Please I will not be back, ever.

My parents are in their late 60's and were talked into buying a smart TV by Pauls TV of Novi…read more $3000.00 after installation, they found that the apps they were sold on in the store didn't work...(Youtube, Netflix, etc... the TV won't even talk to the DVD player.) Harvey has been to their house three times and even charged them for the first visit even though it is under warranty... They claim that they "need to research Toshiba more, it needs parts, and Paul's is at fault for poor installation." This started back in MAY!!! Here it is November, and my folks still can't watch their Netflix, or use their DVD player... Absolutely asinine! It's almost as if they are waiting for the damn thing to go out of warranty. I wouldn't recommend their service at all...and Paul's TV EVEN LESS.

Quick response time after sending an email inquiry through their website. They delivered on…read moreeverything promised and the final price was exactly what they estimated, no last minute increase! They were knowledgeable and friendly!

The store looks like it's a newly refaced or a new build out. I'm so used to the big balls at the…read morefront of the entrance being red, these are the same colors of the building. Doesn't look like the usual Red target that I'm used to. I stopped by to look for several items for our store. A small space microwave, toaster oven, trivet, oven mitts and pads, utensil caddy, tongs, spatula, 3M hooks for hanging items in the kitchen and break room area on the wall and whatever other items I could think of that might be good for our break. I wanted the Black and Decker microwave, but they had none, so I ended up with the Kenmore instead. Although I wasn't able to find the coffee maker pad, I was looking for or the utensil caddy. I'm hoping I can improvise with other items instead. $260 later. I got just about everything on my buy list.

Today I flew in from Tampa to Michigan in extremely cold weather. I was rushing to prepare for a…read more3:00 PM professional event and realized I had accidentally left my cell phone charger at home. I arrived at Walmart around 2:46 PM, quickly grabbed a phone charger, and stood in line at the electronics register behind another customer. After waiting in line patiently, the cashier waited until it was finally my turn to inform me, "Oh, you can take that up front. He just had something locked." This meant I had to walk all the way to the front of the store again and check out there, which defeated the purpose of waiting in the electronics line. The issue isn't the direction to pay upfront -- it's the lack of proactive communication and customer consideration. If the cashier had simply informed me before I waited, I could have avoided unnecessary delay while already pressed for time. Customer service means being clear, helpful, and considerate. A simple statement like, "you can pay for that up front so you don't have to wait here," would have saved time and shown professionalism and courtesy. I am submitting this because I believe customer service training in awareness and communication would greatly improve customer experience. I wasn't asking for convenience, just basic courtesy. Thank you for your attention. Sincerely, Colleena Hernandez

Yes, so bad I got my screen fixed on January of this year and two months later the screen popped…read moreoff. I came back the next day asking him to fix it. He charged me $10 for three drops of superglue. He told me that I could either blew it back or he can charge me $70 to get a new screen when it's his fault to begin with. He charged me $10 for three drops and the quality is very bad.

Jim replaced a battery in an older iPhone. Very helpful and knowledgeable service. Worth you time…read moreto see if he can fix your electronic device. Highly recommended

Outstanding service!!! I am so impressed with Scott and Dave with their professionalism and service!read more

Scott rocks! My…read moretravel laptop halted and would not power On. Nothing. Nada. Perhaps it is afraid of tech doctors, because upon arrival, it booted just fine. Scott could have sold me a check-up, but he did not. I tried to buy an external USB disk, but he recommended CostCo's current sale was a better price. Um, okay. I am so glad that he did not attempt to over-sell me.

Very helpful and friendly. Fast service as well. I came in to fix my daughter's broken screen on…read moreher iPhone and it was ready in less than 30 minutes. He also has great deals on screen protectors and cases. They make their own cases and have a large selection of cases. Rob gives personalized service. I bought a case for my daughter and came back to let her select the one that she wanted. We picked a case for the iPhone 7 (we have a 6) & he custom printed the design on a case for us while we waited.

Wow! This store is the place to go for screen replacement. Fast and professional service. The…read morehigh reviews are accurate. If you want custom artwork on your phone cases, this is the place to go! Stop by and see for yourself!