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    Recommended Reviews - Spectrum

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    Worst customer experience with this employee

    Worst costumer service and attitude of employees is were unwelcoming , when requested to talk to a manager was notified no manager on the site. Please use other spectrum locations worst location to go they are giving bad name to spectrum If I could give less than one star, I would give it less than one star

    Diana M.

    First time in a spectrum store had to drop off equipment . When you walk in there is kiosk right away where you check in. This place should have maybe 2 set up. I was standing outside behind 1 person to check in. That stand was so close to the entrance. Then as I find a seat I noticed what most people here complain about that there was one or two employees here. I don't get if that's one of the biggest complaints why this location hasn't fixed that. T-Mobile is in the same location and they also now service home internet for the same price. Just saying. My service representative was really nice and helpful. But I can see the frustration of a full building and only 2 employees. Also for people just dropping off equipment maybe a drop off kiosk so you're not waiting in line with people with a million questions.

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    4 months ago

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    1 month ago

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    3 months ago

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    6 months ago

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    10 months ago

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    3 years ago

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    2 years ago

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    5 months ago

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    1 year ago

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    9 months ago

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    1 year ago

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    1 year ago

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    2 years ago

    This branch is extremely slow. Employees take there sweet time & stay in the back for like 15min. It's crazy. Trust me go to another branch

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

    Horrible service. They are so slow. Always under staff. It's ridiculous. 2 hour wait just to drop off equipment. Smh

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    2 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    A whole year later & this place could not get any slower at helping customers out. Terrible

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    2 years ago

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    4 years ago

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    5 years ago

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    2 years ago

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    3 years ago

    So SLOW. Wait times r JUST Crazy. Less Talky more Helping people out. No way other Workers should be walking around doing nothing.

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    2 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - Spectrum

    Review Highlights - Spectrum

    Anthony helped us for the first attempt to return equipments, however our landline has not ported in yet.

    Mentioned in 3 reviews

    Read more highlights

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    Spectrum - isps - Updated May 2026

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