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    4 years ago

    Internet is way overpriced for what is actually provided and very unreliable. Customer service sucks too!

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    3 years ago

    think of the worse customer service ever ! then multiply that by ten million ! *ups return feature was nice.

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    AT&T Internet

    AT&T Internet

    (12 reviews)

    After being a loyal customer for over 20 years, AT&T would not let me cancel after I lost my…read morepassword information. This speaks volumes about the integrity of the company. They then sent me to collections after I cut them out of my bank account. Their corporate office is embarrassment.

    Although I have a "no solicitors" sign clearly marked on my property, I was in my garage repairing…read moremy lawn equipment. An ATT U-verse rep named LAWSON came up to me on my property and asked if he could talk to me about ATT. As it was a hot day and I was in the middle of a project, I asked him if I could finish what I am doing. He said, just because you are a RACIST, you don't have to cop that rude attitude you WHITE DEVIL. I told him I taught at DUNBAR HS (an inner city school) that I was not a racist. Mr Lawson said, that school SUCKS so you must have been a bad teacher. I tried to take a photo of his ID tag, but he kept using his clipboard to hide it. Once I lowered the phone camera from my eyes he lowered his clipboard. My phone still had the camera AAPP on so I was able to get his name from the photo of his ID tag. I called ATT customer service only to speak to the automated :What is the name of your account. After about ten minutes, I gave up and tried another approach..... I finally called pretending to be a prospective ATT customer and eventually spoke to a real person. Hanna was very pleasant and said that a supervisor would be contacting me. That was yesterday and, as yet, have not been contacted. I will be using SPECTRUM where the staff treat you with respect and dignity

    Spectrum - isps - Updated September 2026

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