As a new Texas resident can I just say the way Texas handles its electric companies is STUPID. 100…read moreor so companies. Really?!? I am so happy I contacted BeeConnectedNow. Contessa helped me find the best electric company for my needs as well as the best Wifi provider. I highly recommend this small, woman-owned family business.

Highly! Highly! Highly! recommended. I stumbled across this wonderful company while trying to…read morefigure out how to navigate the utility world in Texas after moving from southern California. I had no clue that other states had hundreds of different electric carriers to choose from. I also had never learned how to set up water and trash with the city because it was always handled by the landlord back in California. Now let me tell you Ms. Contessa went above and beyond worked after hours with my crazy schedule and over time to help me. She was responsive and did everything on my behalf. She was so positive and reassuring with unwavering faith throughout the whole process. She also helped me realize that my new place was trying to get me to pay utilities for both units unnoticed! My goodness am I forever grateful. I recommend this company to anyone trying to navigate with a company that can be trusted and its free! not kind of free but truly free.

I was a loyal customer of Frontier for seven years. I had great service over the years, despite…read moreoccasional outages that every internet company experiences. I cancelled my service today due to a competitor offering a better speed & pricing. Cancellation with Frontier took about 17 minutes, which was ok as I understood they would try to sell me another plan with 'better' pricing. However, I still cancelled and they are charging me what was explained to me as a standard $50 for shipping and handling for me to return my equipment...when other companies offer free drop off at the end of service! For this reason alone I would not recommend Frontier. I will go to my socials and spread the word of this $50 fee when Frontier has already collected thousands from me over the years.

Two words: Stay Away frontier is such a bad service. their…read moreinternet constantly disconnects in the evenings and they keep telling that they checked and everything looks good. If they send some technician, they charge $150. Really? two words: Get Out. Frontier, get your things together. Get rid of that cheap AI chatbot first.

Had an excellent experience at this Verizon location!…read moreJasmine easily and quickly fixed the problems I was experiencing with my iPhone. Also, I had just picked up my dog from the Vet so I had her with me. Everyone in the store greeted my pup, and one of the representatives even gave her a bowl of water to drink.

The other reviews dissing the salesperson Amir are exactly, 100%...correct. He is rude,…read moredisrespectful, and looks bored to be there. How he is apparently a manager here will remain one of life's greatest mysteries. The other salespeople are generally better but it's often very difficult to get help in a timely manner here.

Our Spectrum internet service was intermittently poor during May and June, the last two months of…read morethe school year. Working from home as a teacher and having kids doing schoolwork online, this was a tough problem. (Out of fairness, internet providers likely saw a massive surge in online usage during that time.) Technicians did work in our neighborhood -- in our back yard, actually -- trying to improve the service. While we had to take our service elsewhere, I wanted to acknowledge the phone supervisor/account manager (Mike) that expressed genuine concern for what we experienced. The unexpected humanity makes it much more likely that we'll return to Spectrum in the future.

Unreliable uptime. Starts off blaming the customer and the in home gear. I have had more downtime…read morethan any other provider ever. If you have a provider besides spectrum in your area save yourself some headaches and go there

Avoid AT&T for business service. I have spent hours on the phone and in stores trying to fix an…read moreaccount access problem that AT&T's own employees could not resolve. Because I could never log in, I did not discover until later that I had been charged for an added phone line I never authorized, a tablet I never received, and Gateway equipment I had already returned because the reception was poor. Terrible customer service, no follow-through, and a very frustrating experience overall.

AT&T is awful. I had AT&T for several years, but in recent years, they could not keep my Internet…read moreworking. They would schedule a time for a tech to appear, then not show up. Most annoying, AT&T's so-called "Virtual Assistant" schedules stuff and dialogs with customers, but it's an outright liar. I waited for a tech one day during the 8 - 12 window Virtual Assistant gave me. Virtual Assistant kept texting me "we're late but we're on the way" for over FOUR HOURS. When it was obvious the tech did not show up, I texted "When are you coming?" Virtual Assistant answered, "We can help you with that." The next day, Virtual Assistant texted "Your repair is complete." I replied, "I don't believe you." Virtual Assistant replied (again) "We can help you with that." Total incompetence. I switched to Spectrum. After I terminated AT&T, they emailed me a "How did we do?" inquiry. I answered it, and a couple of weeks later I received the same inquiry. AT&T's downfall is its stupid automated communications. The nice thing about Spectrum is that they have live people there to answer the phone and their answers are helpful.

The "promotional period" expired on my Spectrum internet service & my bill increased. Of course,…read morenot pleased, yet this is common, I called them about it. I'm amazed on how they do not care about it or me as a customer. I initially spoke with customer service at 855.860.9068, & they were kind. Yet, didn't really care if I was dissatisfied & didn't want to negotiate with me saying I was going to leave. She was very pleasant, though not very concerned that I was going to leave. In a last ditch effort, I tried calling the "Retention" Department, & found the ph # 833.267.6094 via google. I did this because it is a pain to switch providers & hoped to have some empathy & to work something out. The rep, whom said she was a billing expert, was somewhat short, though also pleasant in telling me that Spectrum did away with the retention department in 2024. I said that I wasn't pleased, & that I was considering to leave, & she said "you do what you have to do...". All this to say is Spectrum doesn't seem to care for retaining customers. There's so much competition & offerings of better rates (though they all do the "promotional period" shuffle. I not satisfied with this at all. I believe customers should come first, but in my interactions described here I felt as if Spectrum has given its reps autonomy in responding to customers in a way that's not very empathetic. It's like "take it or leave it" attitude. Well, I'm definitely switching from Spectrum. I hope they have a mature marketing department with a solid social listening discipline, & they catch complaints like this. Customers should be valued & accommodated.

Tried the 30 day trial period with Spectrum Internet. Didn't like it and returned equipment on 25th…read moreday. Called and cancelled service as well. Later got billed for $50 and received notices. Called Spectrum and was confirmed that indeed the rep who took order cancellation did not post a credit on account thus $50 outstanding bill. I spent 45 on one call trying to clear. Billing rep came back from wait and then hung up (I could hear him when music stopped). No one bothered to call me back as they know hire to reach me. Called back again and spent another 24 min to request credit to even bill. Am told to look for clearing of account in 4-5 business days. Issue # 97289616 in case anyone from Charter wanted to "take care of me". Overall, ridiculous experience. Lots of time wasted. Not worth a "free trial" as it clearly is not free since I spent more than 2 hours of my time on phone calls. Stay away. It is not carefree trial.

Very helpful and quick to answer my questions, we came to the same conclusion and he told me what…read moreto purchase for my computer.

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I am new to the Red Oak area and we needed internet service. Being new to Texas, I didn't know…read morethere were so many options and not so many options. So I called the AT&T customer service line and was told that EarthLink was the best for our area. So I made sure I asked the customer service representative if I was going to get charged any additional charges other than the $59.95. I was informed no that I was not. Well, after I got instalation, I was charged $68.97 for my first month bill. So I was upset because these are the questions I asked the sales rep, and the sales representative lied!!!! So if you go with earthlink, you will be charged $$ instalation fee, then 24 hours AFTER instalation you will be charged your first month's bill) Also if you use a Gmail account for Your account you won't be able to look at your bill on line nor will they be able to help set up your online account.

I've been calling EarthLink from 2 different phones & have now been on HOLD for dayummmm near 50…read moreminutes on both lines. Their Customer Service AGENT/CHAT/TEXT services are all TRASH. The machine keeps saying the same thing over & over & over & no one is coming on the phone to ASSIST, but let a service bill payment come due, they're quick to keep sending messages to your phone. My monthly bill has always been $74.13 since I've started up with their Internet last year, I just need for someone to tell me WHY there's been a $10 increase? I'm not payin a dayumm bill with no EXPLANATION as to why. EARTHLINK looks like I'm goin' to have to switch back to SPECTRUM; at least their AGENTS answer calls or the matter at hand can be dealt with ONLINE.‍‍

Great customer service from Kevin. Ask for his name: Kevin. He is the best!…read more I had Tmobile internet before, it took a few days to get my package delivered to my house, but Kevin, he got my package registered and activated in the store, right away and ready to use. I walk in and out, total 21 minutes! Awesome! Great job Kevin!

No system when you check in... will not come back in this store anymore. You should even ask who's…read morenext or get a number system.