Cancel

    Open app

    Search

    Updated a few days ago

    Services - Spectrum

    Internet service providers

    Television service providers

    Spectrum Photos

    You might also consider

    Recommended Reviews - Spectrum

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of V B.
    0
    40
    0

    11 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A K.
    0
    2
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Great location. I was able to get my new service setup and cellphone service at the same time.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    They suck EVERY TIME it rains my internet service should not go out!!! It's so ridiculous and they never have an answer for it!

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Spectrum

    You might also consider

    Verify this business for free

    People searched for Internet Service Providers 336 times last month within 20 miles of this business.

    Verify this business

    AT&T Internet - The mess that was left after digging up my lawn.  No sod replaced, 2 sprinkler heads still buried, and won't take responsibility.

    AT&T Internet

    (477 reviews)

    Avoid AT&T for business service. I have spent hours on the phone and in stores trying to fix an…read moreaccount access problem that AT&T's own employees could not resolve. Because I could never log in, I did not discover until later that I had been charged for an added phone line I never authorized, a tablet I never received, and Gateway equipment I had already returned because the reception was poor. Terrible customer service, no follow-through, and a very frustrating experience overall.

    AT&T is awful. I had AT&T for several years, but in recent years, they could not keep my Internet…read moreworking. They would schedule a time for a tech to appear, then not show up. Most annoying, AT&T's so-called "Virtual Assistant" schedules stuff and dialogs with customers, but it's an outright liar. I waited for a tech one day during the 8 - 12 window Virtual Assistant gave me. Virtual Assistant kept texting me "we're late but we're on the way" for over FOUR HOURS. When it was obvious the tech did not show up, I texted "When are you coming?" Virtual Assistant answered, "We can help you with that." The next day, Virtual Assistant texted "Your repair is complete." I replied, "I don't believe you." Virtual Assistant replied (again) "We can help you with that." Total incompetence. I switched to Spectrum. After I terminated AT&T, they emailed me a "How did we do?" inquiry. I answered it, and a couple of weeks later I received the same inquiry. AT&T's downfall is its stupid automated communications. The nice thing about Spectrum is that they have live people there to answer the phone and their answers are helpful.

    Charter Communications

    Charter Communications

    (2 reviews)

    The "promotional period" expired on my Spectrum internet service & my bill increased. Of course,…read morenot pleased, yet this is common, I called them about it. I'm amazed on how they do not care about it or me as a customer. I initially spoke with customer service at 855.860.9068, & they were kind. Yet, didn't really care if I was dissatisfied & didn't want to negotiate with me saying I was going to leave. She was very pleasant, though not very concerned that I was going to leave. In a last ditch effort, I tried calling the "Retention" Department, & found the ph # 833.267.6094 via google. I did this because it is a pain to switch providers & hoped to have some empathy & to work something out. The rep, whom said she was a billing expert, was somewhat short, though also pleasant in telling me that Spectrum did away with the retention department in 2024. I said that I wasn't pleased, & that I was considering to leave, & she said "you do what you have to do...". All this to say is Spectrum doesn't seem to care for retaining customers. There's so much competition & offerings of better rates (though they all do the "promotional period" shuffle. I not satisfied with this at all. I believe customers should come first, but in my interactions described here I felt as if Spectrum has given its reps autonomy in responding to customers in a way that's not very empathetic. It's like "take it or leave it" attitude. Well, I'm definitely switching from Spectrum. I hope they have a mature marketing department with a solid social listening discipline, & they catch complaints like this. Customers should be valued & accommodated.

    Tried the 30 day trial period with Spectrum Internet. Didn't like it and returned equipment on 25th…read moreday. Called and cancelled service as well. Later got billed for $50 and received notices. Called Spectrum and was confirmed that indeed the rep who took order cancellation did not post a credit on account thus $50 outstanding bill. I spent 45 on one call trying to clear. Billing rep came back from wait and then hung up (I could hear him when music stopped). No one bothered to call me back as they know hire to reach me. Called back again and spent another 24 min to request credit to even bill. Am told to look for clearing of account in 4-5 business days. Issue # 97289616 in case anyone from Charter wanted to "take care of me". Overall, ridiculous experience. Lots of time wasted. Not worth a "free trial" as it clearly is not free since I spent more than 2 hours of my time on phone calls. Stay away. It is not carefree trial.

    Onsite Network Tech - Our Managed IT Services are in person and not just remote, so we make sure your internet and computer speeds are the best.

    Onsite Network Tech

    (1 review)

    Very helpful and quick to answer my questions, we came to the same conclusion and he told me what…read moreto purchase for my computer.

    From the owner: Business Network IT Support Microsoft Exchange E5 Email with…read moreAI Security Server technical support Firewall support Computer security Network security Computer Networks Computer Network Cabling Security camera and NVR installation Website Hosting Email hosting Internet Problems Home Office Support Home Office IT Support Remote Office Remote Office Support Cloud Networks Cloud based IT Cloud-based Networks Cloud Computing AWS Support AWS Systems SonicWALL Support Cisco Routers Managed IT Service Managed IT Support Business IT Consulting Business IT Networking Business IT Networks Business Consulting Business Networking Business Networks Business Computer Systems New Business Computer Systems New Business Networks New Business Managed IT Services Remote Access Mobile Onsite Service Mobile Service Mobile Support Mobile Office Mobile Office Tech Support Home Networks SOHO IT Support SOHO IT Services Commercial IT Service Commercial Support Commercial tech support Commercial tech service Enterprise tech Support Enterprise tech Service Enterprise Business Networks Enterprise Routing and Switching Enterprise IT Support Enterprise IT Services IT support for Companies IT Support for Businesses IT Support for Offices IT Support for Business Offices IT Services for Companies IT Services for Businesses IT Services for Offices IT Services for Business Offices IT service for companies Small business IT support Small business IT service Business IT Support Business IT Services

    Earthlink Internet Services - I've been on hold for 47 minutes. I have yet to speak to customer support.

    Earthlink Internet Services

    (114 reviews)

    I am new to the Red Oak area and we needed internet service. Being new to Texas, I didn't know…read morethere were so many options and not so many options. So I called the AT&T customer service line and was told that EarthLink was the best for our area. So I made sure I asked the customer service representative if I was going to get charged any additional charges other than the $59.95. I was informed no that I was not. Well, after I got instalation, I was charged $68.97 for my first month bill. So I was upset because these are the questions I asked the sales rep, and the sales representative lied!!!! So if you go with earthlink, you will be charged $$ instalation fee, then 24 hours AFTER instalation you will be charged your first month's bill) Also if you use a Gmail account for Your account you won't be able to look at your bill on line nor will they be able to help set up your online account.

    I've been calling EarthLink from 2 different phones & have now been on HOLD for dayummmm near 50…read moreminutes on both lines. Their Customer Service AGENT/CHAT/TEXT services are all TRASH. The machine keeps saying the same thing over & over & over & no one is coming on the phone to ASSIST, but let a service bill payment come due, they're quick to keep sending messages to your phone. My monthly bill has always been $74.13 since I've started up with their Internet last year, I just need for someone to tell me WHY there's been a $10 increase? I'm not payin a dayumm bill with no EXPLANATION as to why. EARTHLINK looks like I'm goin' to have to switch back to SPECTRUM; at least their AGENTS answer calls or the matter at hand can be dealt with ONLINE.‍‍

    Spectrum - isps - Updated May 2026

    Loading...
    Loading...
    Loading...