I have an iPhone 8plus that needed a new battery. New iPhone are so expensive and I love my iPhone…read more8. I took the phone in to iFix and after 20 minutes was able to get a new battery. The price was reasonable and I highly recommend this vendor.

Sad story. This was my second experience with them. First time they replaced the broken screen on…read moremy Motorola. It was not cheap but acceptable. And the service was very good. Then I brought them more difficult task Xiaomi phone with fingerprint sensor. They told me that there are 2 options - cheaper, but without the sensor, and more expensive, but it would work as original. I have picked up the later. When the phone was ready, I found out that the sensor was not working. And there it started. Instead of admitting the mistake, they started blaming me. The lady (later she appeared to be the owner's wife) came out to the front and told that the sensor needs to be initiated after screen replacement. I asked to help me with that, but then she told that there was a water damage exactly where the sensor sat. But the phone clearly showed that the sensor was not working. I did not shout, I only asked one question - why did you lie to me and why are you lying now. The exited lady when back, saying that she would put my old screen back. Then the owner appeared and insulted me with the statement that I am not welcome there any more; that I brought troubles to their establishment. After all instead of suggesting me to adjust the price of suggest me any other kind of satisfaction, they told me to pay in full or they would put my old screen back. I had to pay but this was the biggest frustration of the year for me. I always try to support local business and this was very my disappointing. To realize there attitude, you just need to read their responses to negative reviews. These ppl know nothing about responsibility, respect and customer service.

Found this place via a quick google search in hopes that they'd be able to repair my husband's…read morewater damaged iphone. Although they weren't able to recover it, service was nice and I wasn't charged for them to take a look to see what they could do, like other places have charged me for in the past. I felt that I could trust them and they genuinely wanted to help recover the phone. I'll be back next time I have any phone issues!

Fixed my daughter's recent phone issues (camera, volume button and power button). It's now in…read moreperfect condition. Great workers and owner. A++++++ Thank you again Fix Fonez. Would highly recommend.

I am new to the Dallas area and my phone had stopped charging and was bugging out one morning. I…read moreneeded to get it fixed ASAP because it is my lifeline being in a new area and I have no idea where I am going. I had to stop and get directions to this place and I finally found it. Doors said they open at 10 AM and their website says the same thing. It was 9:30 when I got there so I decided to wait. I waited til 11:15 before I decided to try to get home! Again, I am completely lost in this new area, and I had to drive around for an hour before I finally realized where I was and made it home. If they would have been open at their normal time this wouldn't have been an issue! Very disappointed this all happened and wasted almost 2 hours of my time not to get help.

Long story short.. phone has not been holding a good charge lately. Went on yelp to find someone to…read morehelp out with problem. Sent out quotes & Muhammed was quick to answer with a great price ($60). Said it couldn't be done today, but to my surprise gave me a call back saying part was in store. I was in and out in less than 30 mins, with chit chat of course. Sold me an original charger for the phone as well at another good price ($20). All in all good prices and speedy service. Will return to get iPad restored soon. Thanks for your hard work.

The store employee was handling two other people as we came and another was waiting after the one…read morehe was helping had to go get something out of his vehicle he asked me and the gentleman sitting down what we needed we both just needed SIM cards the man that went outside was needed a refund and there was a woman there she wanted to add a line. So basically based on ease of transaction wile the other man he was helping was outside he began to help me and the other gentleman that was waiting for help at the same time because of the ease of transactions would be faster The woman began raising hell in asked why he helped us before her he explained it was a simple fast transaction she said she understood. But she continued to engage the store employee with circular minded anger asking the same questions over and over again and then then the man came back in and joined in with the woman on why he helped us first no matter what he answered was never enough and all along woman kept repeating that she understood why he helped us first I felt sorry for him and I was impressed with his ability to work and remain his cool with two irate customers. He never lost his cool and remained a professional attitude John Morris AT&T Costumer sense 2014

In planning a trip to India for 6 weeks I worked with Arslan to see what options I had option with…read moremy existing phones. Arslan was professional, courteous and pleasant to work with in addressing my concern.

I can't imagine why someone would go with another repair shop in Texas when Mr. Phone Doctor…read moreexists. Not only was their quote lower than everyone else I talked to during my hunt to get my Dad's iPhone 6s Plus a new battery and my brother's iPhone 7 a new screen and protector, but they came to us, to boot! I believe they are so cost competitive because they use their technician's skill to save on component costs, transferring as much as possible from older components to newer components PROS - Fast initial communication and follow up (never more than five minutes of waiting) - Friendly technician who clearly knew his stuff (Thanks, Tae!) - Quick hour and a half install for two big, complex projects CONS - I came to Texas to be with family, and would LOVE to give them more business in my home town, but they aren't in Las Vegas yet Don't bother with other repair shops. Go with Mr. Phone Doctor. If anything goes wrong within or beyond my 90 day warranty, I'll post here and let y'all know.

He replaced a screen on my phone. Two weeks later my phone wouldnt charge…read more I took it back again, he kept my phone for 5 days before he could get parts, and he wasent even sure what parts he needed. He told me it would probably cost znother when 150.00. I reluctantly agreed, but the very next day I called back, explaining that my phone was not worth that much, I changed my mind. The technician got very rude with me, talking over me, he did say that he would mak it better, with a discount on something, but wasent clear on what that meant . I came in to pick up my phone and the charger I had left. Now he said the phone wasent repairable. He did not offer me anything like he said he would AND he tried to keep my charger...when I asked him for it he had to think a minute, then, he unplugged it from his computer and thre it onto the counter...so disrespectful if you ask me, using my property without my knowledge. I dont trust him now and will not go back. Plus the fact that he was running around like a chicken with its head off trying to answer phones, fix stuff,and greet people coming into the store. This sermed like a recipe for disaster.

Excellent service!…read more I came here to replace a SIM card with a new one. I had some issues with my phone and was guided through the process. The staff is friendly, professional and honest. The store has a variety of phones and accessories. It's clean and organized. I will be back for all my phone needs. Thanks!!

Store is fairly empty with no displays others than a few phones. I like to see before I buy…read more Associates very polite

He did a great job and he was super fast and attentive. He was done before I was done shopping I…read morewill recommend it.

From the owner: The Fix – Mobile Repair & Phone Fix Shop inside Walmart Carrollton opened its doors in 2024 with a…read moreclear purpose: to provide the community with fast, dependable, and affordable repair services. From the very beginning, our goal has been to make it easy for people to get their devices back in working order without long waits or high costs. We specialize in phone, tablet, and electronic repairs—handling everything from cracked screens and battery replacements to water damage—with most services completed in under 30 minutes. Alongside repairs, we also offer a full range of accessories including cases, screen protectors, chargers, and headphones, giving customers everything they need in one stop. Since opening, we’ve become a trusted spot in Carrollton for reliable fixes and friendly service. Our history may be recent, but our commitment to keeping our community connected continues to grow every day.

My Samsung Note10 had a cracked screen. These guys were quick to respond to a pricing request and…read morewere the best price so I took the phone in. They replaced the screen and LCD in about an hour and a half. Used genuine Samsung parts and the phone looks and works like new. Will use them again when I need to fix something else.

Horrible place, didn't even fix my phone right. Broke many parts of my phone and they just kept…read moregetting broken again, had to go back to this place many times and my phone kept having many problems. It didn't have any problems before I went to repair it here. Definitely don't recommend.

Glad I saw Kurt 5 Star review. I was in need of a new phone and have had less than customer service…read moreexperiences at T mobile for 20+ years I was an original Dallas customer back in early 2000 when they came to Dallas. Overall I've had no problems until I go into a store then it seems to always go sideways. Not today and not at the location. In and out like I never left the couch with awesome customer service. Thanks T Mobile and thanks Kurt

Five Star Experience All The Way! The employees at this…read morestore make the experience. After years of being a Samsung and Apple guy, I decided to become a Pixel guy. When my phone came in, I brought it to the store to have them help me get it set up. I was not able to do it myself because I went from a e-sim card to a SIM card platform. I also watched how compassionately they treated a woman who came in thinking she was at a different brand of phone service store. They patiently explained they were not them, but then drew her a map to get to her carrier. She was so embarrassed, but they eased her feelings and just said if she had not come in they would have never had the pleasure of meeting her. They were such friendly and helpful people I will come here for my T-Mobile needs going forward!

Great! They replaced the back of my cell phone and it works great. very happy with the repair. I…read morehighly recommend them.

Great guys. Worked with me and took care of what I needed done without any issues. Highly recommend!read more