KnownHost gets top marks!…read more I got so fed up with my Web hosting provider (who will go nameless) that I decided to switch the hosting of my websites, and I'm glad I did! After a careful, thorough search I settled on KnownHost, in part because it's fiercely independent, not part of a big conglomerate, and my experience has been stellar: * Migration was free, fast and efficient, even my tricky legacy apps. * Support has been outstanding, fast and responsive. * Performance has been spectacular. My websites have never been so fast! * Ownership means they prioritize customers, not shareholders. Bottom Line: Premium hosting at a reasonable price point, ideal for those who value quality over the lowest cost. Highly recommended.

KnownHost has been one of the most reliable hosting providers I've worked with. Servers are fast,…read morestable, and consistently outperform what I've seen from bigger "brand-name" hosts. What really sets them apart, though, is support responses come quickly, from real technicians who actually fix things instead of sending canned replies. Migration help was smooth, uptime has been rock-solid, and pricing is fair for the level of performance and service you get. If you need hosting that just works and a team that actually knows what they're doing, KnownHost delivers. Highly recommended.

XFINITY is by far the worst customer experience I have ever encountered…read more My family had Comcast/Xfinity for over 20 years, and had constant billing discrepancies. We were told a rate plan verbally, and ALWAYS received a bill which was 20 to 30% higher (before taxes and fees). My wife would call, and after 1 to 2 hours on the most frustrating call you could imagine, the bill would be changed for that month, with a VERBAL assurance that it would remain the promised rate in future bills. The following month was always - ALWAYS at the higher rate again. In August of 2025 (we had no viable options until them in our area), we switched to a cell based provider. We weren't able to get acceptable service from them (bad signals), so we discussed the situation and switched back to Xfinity for internet only. This is supposed to be on the $50/month plan guaranteed for 5 years. This service is dependent on providing a checking account and routing number to Xfinity to draft each month. SAME CUSTOMER SERVICE NIGHTMARE BEGINS. Xfinity began sending us notices that we had a past due bill. We signed up for AUTO PAY - this was supposed to be our payment method. My wife visits the store in our city, and was advised that our bank declined the payment, and we needed to check with them. Our bank said Xfinity never tried to draft the payment, and there were no blocks on our account. AFTER receiving the next LATE PAYMENT notification from Xfinity, i spent the next 78 (YES - 1 hr and 18 minutes) on the phone with a foreign operator trying to explain our dilemma in dealing with Xfinity. I was promised VERBALLY that our account would be eligible for the $50 per month rate as soon as we furnished the payment information for the current bill. Once that payment was taken care - IN THE SAME PHONE CALL - I was advised that we weren't eligible for the $50 rate. I will be cancelling Xfinity immediately and will NEVER GO BACK. This company is a scam from the beginning This billing discrepancy is a company policy to generate revenue. When Comcast filed for bankruptcy several years ago and used the proceeds to buy NBC/ Universal - the overbilling started. Everyone I know who uses their services experience the exact same problems. They should be shut down as a giant criminal organization.

They are our only option for high speed internet and a great example of why companies should not…read morehave a monopoly. Our internet is not nearly as fast as they advertised, I should say we are paying for their fastest service offered in our area. It routinely disconnects for a few seconds, just long enough to have to reset the connection on the smart-tv or computer. Their customer service is impossible to get hold of then just tells you to reset your modem, which of course I did as soon as it went out. They make you do it again before bothering to try another solution while acting surprised it didn't work. I have the general feeling that customer support is just one giant delaying tactic hoping you'll go away. A truest terrible company.

Great Fiber Speeds, But Sales Team Needs Work I had AT&T…read moreFiber installed on 11/15/2025 in Fultondale, and the internet speed has been outstanding so far--much better than I expected. If you've seen their ads or visited their website, you might not believe it, but the actual service has been excellent. That said, the installation process was a mixed bag. I had to deal with three sales reps who clearly didn't understand the product. They couldn't answer basic questions and kept repeating vague explanations about Wi-Fi, regardless of the actual topic. Thankfully, the technician who did the install--Julius B.--was fantastic. He was professional, knowledgeable, and answered all my questions clearly. He really saved the experience. While I'm impressed with the service so far, I'm a little concerned about what might happen if I ever need to call support. But for now, everything is working as expected.

Horrible service and inaccurate info on outage. Internet…read morewent out early Jan 11,2025. I contacted AA and were told they were working on the outage. They said techs would get it restored as quickly as possible. It was 2+ days before service was restored. I do not believe tech were working on this small outage (one street) for 2 days. I don't k now if it was because this was a week-end or not, bubt after waiting all week-end, service was restored Monday morning. I would like to know why it took so long to restore the coverage and why we were given misleading info on the outage.

My husband and I got our new iPhones online the day before, and I picked mine up today without a…read moreproblem. Mario helped me and I think I was back in my car in 3 min. Easy to set up at home, thank you so much!!

Wanted to come in to upgrade my iPhone. The store system crashed one step before setup of my new…read morephone. I was given an appointment to come in the next day to set up the new phone. When I arrived to the appointment I was told they had sold the phone I had selected the day before. 0 star service from the associate named Mario.

Spectrum, oh,...Charter, service is fat, happy, and spoiled. Just like many other companies that…read moreare no longer here, nor needed. They text and/or call daily. Past due amount rolls over, so before that is due, they harass, nag, and beg. Not worth the "services!" They harass the elderly, then lie about who is doing it and why! They will not be here, canceled! Call, wait on billing, speak to the computer,finally, and then what? Not MY department , ADELL! ADELL in billing, not collections! Go hock your new customer specials, and screw them over too! I asked to NOT receive calls at 8:00 a.m. to the elderly! ADELL says they can do this? I am on Central time! So my request is not only ignored, but me, the customer is corrected, over talked, and the law is quoted to me, the prayer of the bill! Oh look! They offer internet for $30.00! Lie!

Definitely overrated with a 1 star but no zero option. A few words that come to mind describing…read moreCharter Spectrum: worthless, overpriced, sorry excuse for ANY kind of service whether internet, streaming, cable or phone. The only thing certain with this company is the continuation of price increases & diminished to NO service. So tack on another charge for less & less service Spectrum. You're not the only option any longer.

I had two separate experiences at this location. The first was when I came in to pick up new…read moreequipment, and the second was when I returned old equipment. Overall, the store itself is very clean, bright, and welcoming. During my first visit, the employee assisting me used a word that is considered very offensive to the IDD community. It was not directed at me and seemed to be said casually, but I felt it was important to address it. I asked her if that was indeed what I had heard, and it became clear that she did not realize the term was offensive. I took that moment to kindly explain why the word is harmful not only to individuals with IDD, but also to their families and the community as a whole. She appeared genuinely unaware and did acknowledge the mistake and corrected herself. I am not naming her because my intention is not to jeopardize someone's job. It truly seemed to be a lack of understanding rather than malice. On my second visit to return the equipment, I was helped by Tungi. She was professional, kind, and efficient, and the return process was quick and easy. Overall, I would recommend this store. While the first experience was unfortunate, it also felt like an opportunity for education and growth. My second visit was very positive, and the store itself remains a welcoming and well maintained space.

I went in to get a new phone yesterday, the lady that was helping me at first was great however she…read moreleft in the middle of my transaction and did not come back. The other lady who helped set my new phone up was eating Doritos while touching the new device. I also asked her to help me get things transferred over and she dismissed me.

I want the latest tech. I want it all. The new modems and towers they're advertising on TV, I want…read moreit. I called for a technician to come out and help me fix this problem. I'm sick of this ROKU stuff hanging off the back of my tvs. Please come and fix this so that I can feel I'm getting my money's worth!

have Spectrum for 18 momths with 1gigabit internet and television service. spectrum router is the…read moreworst i've ever seen and immedaitely changed to Netgear. router is great, service not so much. I get 100mb when I'm 1 foot from the router, Microsoft Teams video calls drop or the camera drops, ton of buffering on tv. so i call in a ticket, tech shows up friday and he opens another ticket for issues he cant repair. now i'm completely down and try to open a ticket to get the service back up, can't open another ticket per service and been out of service for over 24 hours.turn wifi off and use cell phone to test cellular data. cell gets 813mb. Spectrum bad service, bad speed and all the premium channels that come with the service and no value when the service and performance are so bad. retired from telecommunications in 2015 so i've exp[erienced good service and now the other end of the SPECTRUM. pun intended