The whole process of cleaning the gutters and replacing the guards was done on time and in a…read moreprofessional manner.

Delivered excellent service and were very communicative. Went above and beyond and fixed the rotted…read morepart of roof in addition to adding new gutters

The website lists Porch and Patio leveling work being done. I called the number on the website and…read moreI was told that no porch work is actually being done. I think the website should be up-dated to reflect that and the search engines that bring this company up... I have a porch that collects water in one area - and I needed some expert solution, most likely for leveling... this call was a total waste of time.

I am not a customer but I now never will be. One of your vehicles was recently parked blocking the…read morebays of a fire Station. When asked to move the rude behavior and profanity from what I assume to be your employee is the reason your company will never have my business. Also this was witnessed by children at a rec league softball practice. I don't know if you read or care about reviews but I've said my piece. (59C0CX6)

They were fair and prompt and did a good job. However, they did subcontract the work to another…read morecompany and I now have their business card.

Needed a new door so I called and talked with Divia in the office who set me up with an appointmentread more

Excellent service! I love my new garage door! Roger and Jeff were timely in their arrival and had…read morethe work done in less than 1 hour! They were very polite and took time to walk me through how to use my new garage door opener that I ordered with my new garage door! Above all they were men of integrity! I accidentally lost some money outside of my driveway and they made sure that I got it back upon my return to my home when they were done with the work! Roger mentioned that he had just taken over the business from the previous owner recently...the business is in very good and capable hands! I have another door and motor that needs to be replaced and I can't wait to have them back out to do the work on that door as well!

Excellent Service. Left a voicemail on Sunday afternoon hoping to be able to get on their schedule…read morefor the week. Needed the spring bar replaced. They were able come out Monday and replace the bar. Jeffrey was the most professional contractor i have had come out to my house. Explained what i needed to do to help the spring last longer. Great company, Great Service, would highly recommend if you need and work on your garage doors.

He responded to my request very quickly and came out to inspect the job the very next day, which I…read moretruly appreciated. After looking at the project, he honestly explained that it was a relatively small job and, because of the distance from his location, it wouldn't make sense for him to take it on. Although he wasn't able to do the work, I appreciate his professionalism and honesty rather than making a commitment he couldn't fulfill. Wishing him all the best.

Super happy. We needed our barn painted, started there...Moved onto great room painting, bathroom…read moreremodel and threw in other projects as we went along. Fair pricing and great work. Can't recommend highly enough

From the initial call, to the quote, to the installation and the final product, these guys are top…read morenotch. They were very responsive to returning calls and delivering an excellent product at a fair price. Would highly recommend.

If I could give this business zero stars then I would…read more Let we start by saying that we have been customers of Nelson Glass before. Now, this was over 10 years ago when, I think, the management was different. Recently, I reached out to them to install another shower glass, and was told that they were very busy but they would be reaching out to me within a week and a half or so. Let me just say it's been over four weeks and I've yet to receive a courtesy call to say that they will be delayed for a measurement. I know that Nelson Glass tends to be quite a bit more expensive than other installers but I thought that their customer service and attention to detail would overcome the price differences. I guess I will never know if their attention to detail is worth their high prices because their customer service has become nonexistent. There are other businesses around Birmingham that value their customer base so I suggest you look around before reaching out to this company.

Broken glass in a 50-year-old interior wooden door was replaced promptly by Nelson Glass. After…read moretheir guys unloaded the door from my pick up, I was directed to the front office for a cost estimate. Minutes later I was given an estimate as to cost and production time. About a week later the door was repaired and ready for pickup. I was particularly pleased that the small wooden mouldings holding the glass in place were not damaged. The door, now reinstalled at my home looks great. Especially important to me is that all of the employees I interacted with were engaged with their tasks but happily gave me time and answered my questions. None of those "insurance regulations prohibit customers in work area signs" either. These guys have been in business for many years and make it look easy to turn out quality work. Locally owned businesses that have long term experienced professional employees are the backbone of the US economy. I am very satisfied with their work and the job cost about half of what I had anticipated.

Predatory bait-and-switch marketing funnel. Avoid this company…read more DO NOT FALL FOR THEIR $49 PROMOTIONAL TUNE-UP. Red Mountain Garage Doors uses low-cost social media advertising as a predatory lead-generation tactic just to get a foot in your door and hit you with a massive upsell. I booked their $49 tune-up special for my three-car garage (totaling $147). The technician arrived carrying absolutely nothing but a standard can of spray lubricant. He spent a combined total of 5 to 8 minutes for ALL THREE DOORS. He did nothing but spray the rollers and pulleys. When I explicitly asked him to complete a baseline physical inspection of the hardware, checking for loose bolts, nuts, and spring integrity, he flat-out refused, claiming everything was fine. Immediately following his refusal, he tried to pressure me into an estimated $1,600.00 overhaul to replace rollers, pulleys, and bearings that he hadn't even formally tested. To make matters worse, I paid via a mobile card reader, and they promised a receipt and service checklist would be emailed to me immediately. It has been over 48 hours. Despite multiple phone calls to their office and management, they have refused to provide an itemized invoice, a receipt, or a service record. Management dismissed my complaints by claiming a "tune-up" is just a visual look and a spray. However, their website URL structure deliberately uses the terms "tune-up" and "maintenance" interchangeably to deceive consumers into thinking they are paying for actual preventive mechanical service. This is an unprofessional, deceptive operation that refuses to provide basic financial receipts or real mechanical service. I have initiated a chargeback with my credit card company and filed complaints with the Alabama Attorney General's Consumer Protection Division, the BBB of Central Alabama, and the FTC. Avoid them at all costs.

Our garage door is a solid wood monster from the 60's. Alas, over the years the springs had just…read moregiven up the ghost and said enough was enough. Fortunately, we had heard that Red Mountain Garage Doors was the "go to" company for garage door repairs. The young man that came to our home was there exactly on time and within about 1.5 to 2 hours he had our garage door working like new. The service man explained all that he would be doing, gave us a price up front and was very polite. I could not have asked for anything more.