I had a great experience working with Thomasino Door and Window to fix my garage door. I scheduled an appointment over the phone and the representative explained what to expect in detail! I loved this because I always worry about being overcharged for services. This was not the case with Thomasino. The technician was prompt, friendly, and worked fast. My garage was working perfection no time! read more

Customer service started off great but that has quickly changed. They were $156 more than the other place but with good customer service I was willing to pay. Coming out to measure and look was quick and great customer service then when it came time to check the in stall the guy kept not responding to emails, Was able to call and get everything scheduled. Then install went smooth. It was going up and down so much smoother and quieter than the 20 year old door. Door was installed 4/25/25 them on 5/30/25 it started making a popping sound and seems it is not going up and down the tracks good, I knew it was the weekend but thought if I could leave a vm or send email they could address early Monday morning. VM was full. The website no longer exists as if they didn't renew the URL. No appointments were available Tuesday until I started addressing that nothing could be communicated over weekend then mysteriously one becomes available. Will update after they come back out. A new garage door having problems after a month is huge problem with how expensive they are now. They came back out claimed it was the paint heating up causing the popping. That is absolutely no true since it happens in below freezing temps to almost 100 degrees. My 20 year old garage door never popped like this. The popping has become louder as time has passed because it is not right and was never made right. Pretty sure they just said let me take advantage of a female . Would never use them again. read more

Thomasino door and window techs replaced our garage door spring and motor. Highly recommend! Fast, prompt, professional, can't say enough good things. read more

Why can't all service providers be like Thomasino? Prompt, punctual, effective, friendly, and a fair price. We've used them for 20 years and every single time they impress me. read more

Called and kept getting put on hold and bounced around for an hour and then they hung up on me.

My garage door would not open or close. From my description of the problem, they were able to diagnose the problem over the phone, make a timely repair and were less expensive than anyone else I had called. They did business the old way, Customer First. Cannot fete my experience high enough. They were super. Would highly recommend them to anyone with any type of overhead door problems. Elisha M. read more

Had a broken spring on my garage door. They came out, arrived when they said they would, made recommendations on the best option for the repair, one a cheaper option, the other, a slightly more expensive but longer term solution option. We went with the long term solution option. While they were there they lubed up the mechanisms on both doors and made adjustments. Now both doors are quieter and function properly. Pricing was reasonable for the task. Thanks, guys, great job! read more

I needed the old wooden doors on my garage replaced. I got a quote or two and decided to go with Thomasino Door and Window. Their tech came out and installed the door and did an excellent job... on time and without fuss. I would recommend them to anyone I know. I would absolutely use them again. read more