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    Thomasino Door & Window

    4.1 (8 reviews)
    Open 7:00 am - 4:30 pm

    Services - Thomasino Door & Window

    Automatic garage door installation

    Garage door or opener repair

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    4 years ago

    Called and kept getting put on hold and bounced around for an hour and then they hung up on me.

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    9 years ago

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    Champion Windows and Home Exteriors of Birmingham - untitled

    Champion Windows and Home Exteriors of Birmingham

    (10 reviews)

    AVOID Champion - Incompetence Abounds…read more I'd give them zero stars if I could. I ordered a new window and sliding glass door in April 2021. What happened after that was a case study in organizational incompetence. To start, the contracts were written incorrectly. Then the "measurement tech" took ALL of the measurements incorrectly so that the first windows and sliding door set that arrived did not fit. From there, we've spent nearly THREE YEARS dealing with incorrectly measured and ordered items being delivered every 10-12 weeks and either returned because they wouldn't fit, or installed temporarily because they were wrong. For example: putting in a left-slide door instead of a right-side door after ordering right-slide doors repeatedly for over 2.5 years! At one point, I tried to get out of the contract, but that was impossible, since the contract favors the company (esp. in Alabama). Run, don't walk from this company. Save yourself the hassle and heartburn of dealing with a level of incompetence you can't begin to imagine!

    Will UPDATE once the job is complete... Do NOT use Champion Windows for anything!…read more Getting the right product was a terrible experience. Should not take 4 plus orders and 10 months to get things right. All the blame can be put on the sales person, measuring technician, and whoever places the reorders. So most of the local staff? They can not locate the last item (a door) and do not seem to be worried about finding or reordering it. I can say since working with Clint and a Champion subcontractor crew lead by Alex has made my experience tolerable through great customer service, relations, and comic relief. With saying that, I would not and can not recommend Champion for any type of work. See order notes for the cluster I've been through. Order Notes Order Date: 5/3/2021 - Order 11 Windows with Grids 3 Doors 2 Storm Doors 1st Install Date: 10/5/2021 - Windows Arrive 1. Only 3 of the 11 are the right size. 2. 3 Windows Installed 3. One screen has a cut/hole in it. 4. No doors or storm doors were delivered or installed. 2nd Install Date: 11/4/2021 - Remeasured Windows Arrive 1. Windows were ordered without grids. 2. Had to reorder windows with grids but went ahead in installed the ones without grids. (My choice while I waited once more for the correct windows to be reordered and arrive.) 3. Installers left inside windows trim unfinished on four windows. 4. Another screen has hole/cut in it. 5. Some of the Windows have bent in vinyl pieces. 6. Still no doors nor storm doors were delivered or installed. 3rd Install Date: 12/29/2021 - Remeasured Windows With Grids Arrive 1. Windows finally fit and have grids. (Still missing one.) 2. Grids do not match the grids in the old windows like I was told would. **Mr. Cooper approved to replace remaining old windows instead of ordering a fourth set of the windows I ordered. 3. Ripped screens were replaced. 4. The indoor trim that was left unfinished has been finished on all but one window. 5. Two doors and one storm door were installed. 6. Hardware for the storm door is the wrong color. 7. One out of the two storm doors was the wrong sizes and needs to be reordered. 8. The last remaining door is still missing and cannot be located. 4th Install Date: 1/17/2022 1. Installation of final window from original order. 2. Indoor trim that left unfinished on that last window. 3. Storm door hardware still the wrong color. 4. Last storm door still on order. 5. The last remaining door is still missing and cannot be located. 5th Install Date: 2/1/2022 1. Indoor trim and storm door hardware have been fixed. 2. COC signed for Windows - Window Job complete. 3. Last storm door still on order. 4. The last remaining door is still missing and cannot be located.

    Thomasino Door & Window - garage_door_services - Updated May 2026

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