EDIT: After calling in and writing this review Dr. Bourdeau called me back personally to make the…read moresituation right. Really bummed to have to write a 1 star. Bought 1 years worth of contacts received 6 months worth. Will find a new place. Didn't think to count them when I bought them, been in this game 10 years never got shorted on a box yet! lmao

Very disappointing and scary experience for my daughter. She had a stye. Went in for an expensive…read moreprocedure that did nothing but enlarge the stye. It was also a very painful procedure. The following day there was nobody at the office to contact (the doctor is rarely available and hours are very minimal with no backup doctor available ). Was told that some type of credit would be applied and 3 weeks later nothing. Had to see a specialist to take care of the stye that got out of control due to his unprofessionalism. Would highly recommend seeking a different practice!!!

Great experience from the front desk staff to the optometrist…read more Linda Preston fit my new glasses and was patient, knowledgeable and friendly. Dr. Barry Bell is the best optometrist I have seen in years. He educates you and listens to everything you say. I felt comfortable asking any questions. He is thorough and professional. I would not hesitate to recommend this practice to anyone. You won't be disappointed.

First time using this company with my new Medicare Advantage plan and was very impressed. The…read moreentire staff including the optometrist were very friendly and professional throughout the visit where the optometrist did a thorough eye exam with double checks to confirm I got the right prescription for my reading glasses. Relative to product, Henry Ford Optimeyes has a very large and appealing selection of frames and lenses to choose from where I had a hard time picking the glasses I wanted (good problem to have). Lastly, upon receipt of my new glasses the staff had me try them on to confirm fit and most importantly to read some printed matter of different font sizes to ensure the glasses provided the clear vision I wanted which they did. All in all, a great experience all around where I will continue to use this business for all my future optical needs.

Dr. Sarah Taylor of Eyeglass World is the best optometrist! I took an elderly disabled family…read moremember to her recently for an eye exam. This family member hasn't been able to see properly for years. She recommended cataract surgery. The eye doctor we had been seeing for years never mentioned that my family member needed cataract surgery. We went to the cataract surgeon for the surgery, and my loved one now has nearly 20/20 vision for the first time in decades. The staff at Eyeglass World was very accommodating and friendly. Also, when I had to return a few times for adjustments to my loved one's reading glasses after the surgery, the staff made the adjustments quickly. One of the adjustments was made at no charge. I would highly recommend Eyeglass World and Dr. Sarah Taylor!

Not very nice people work here. Grumpy, belittling and condescending know it alls to be completely…read morehonest. Come off really rude. In the middle of buying glasses I wanted to just walk out. Maybe I should've. They get you with these "great deals" but you still end up paying $320 at the end of it all.

Only one star because I can't give ZERO. The manager of this location s only two watts bright. With…read moreVSP enhanced insurance I didn't get all I was suppose to receive. Even after speaking to said manager I was told there was a glitch in THE system. She did not clarify if it was VSP or HF system. As I was picking out glasses I said my policy allowed for two pair. I was told I was mistaken and dead wrong. Furthermore, I was told I couldn't get another pair until twelve months had past. The manager would not even hear about correcting her own mistake. DO NOT GO HERE IF YOU WANT GREAT SERVICE. YOU WILL NOT EVEN RECEIVE APPROPRIATE SERVICE OR BILLING.

great experience, very helpful staff, Great service. good selection of glasses with many different…read morekinds including Ray Bans and Nike

After 20 years of loyally visiting this location and purchasing glasses or contacts every year, I…read moream sad to report that I waited for over an hour for the appointment and then was dismissed by the front desk as that was a normal waiting time. One of the employees had her baby with her at work. One of the machines wasn't working. Sadly, it is time for us to look elsewhere for eye care.

My exam revealed cataracts, but my vision was correctable on the test equipment. When my new…read moreglasses arrived my vision with them was poor. They told me to try them for a week. I did. Then they told me my vision was impaired by my cataracts. They said to come back after I had the cataracts removed. I did. I had another exam and got a new prescription. I am waiting for the new glasses. I was charged $46.40. I am disappointed, because I the Pearle guarantee states that they will, "make it right". I think making it "right" would be no charge. It was the doctor's mistake. Maybe the guarantee should state, "...we will make it right for an additional charge".

The initial visit and eye exam was very good. Dr. Roy Wilson was friendly and very thorough in his…read moreexam. The entire staff is very friendly. I intended to refer my wife to the office. The glasses were delivered within the timeframe that was originally promised. That is where the good comments end. The glasses that were given to me to be fitted were totally unacceptable. The room was a blur. I needed the test card 5 or 6 inches from my face to read it. The only clear vision was across the room outside the window. I told the young lady that the glasses were totally unacceptable and I could see much better with my old glasses. She kept insisting that they were fine and I had to get used to them with time. When I pointed out how useless the bifocals were, she said that seamless trifocals might be the solution. I repeated several times that the glasses were totally unacceptable and I wasn't going to argue with her. Instead of referring this to the doctor (that was not seeing a patient at the time.) - she continued to insist that "I needed to get used to them". I have been wearing glasses my entire life and NEVER have refused a new pair of glasses. I told her a final time that I was not going to argue with her and got up and walked out without the new glasses. I have talked with my insurance carrier and was told after issuing a complaint that I cannot be covered to go to a different eye doctor for new glasses for a year because Dr Roy Wilson's exam used up my coverage. It would be totally out of pocket for another exam for glasses.

I find my experience with Eyes & Optics to be great! Everyone is very kind and helpful. Very…read morefriendly and professional. I am also happy with my new glasses. It is apparent that if I needed any adjustments I would be taken care of.

Good place to get an eye exam, with a pretty solid selection of glasses. The optometrist who helped…read moreme was great and helped me find a burgundy pair of glasses that I absolutely love (Bebe brand). They initially told me it would take about two weeks for my glasses to arrive, but both pairs came in sooner than expected, which was a nice surprise. Tip: Pick up your glasses on a weekday or during a less busy time to avoid waiting in line. That said, even when it was busy, the staff was thoughtful and came over to ask if we wanted to sit instead of standing. The first pickup on a weekday there was no line! Overall, a pleasant experience!

I've noticed that my glasses aren't as helpful as they used to be, so I decided it was time to…read morereturn to OptimEyes. (With the encouragement of the messages they'd left me.) I didn't realize that OptimEyes and the Henry Fort Ophthalmolgy were separate; the last time I was there, it was all the same people. They asked me which I was there for, and then the rather curt assistant said, "Well, it must be OptimEyes because we don't have anybody until 1:00." So, I walked a few feet down to the other end OF THE SAME DESK and a very nice woman checked me in. I waited for less than 5 minutes before they called me. I didn't get the name of the technician (a tall woman with short silver hair and lots of fun pins on her shirt), but she was very pleasant and fun to talk to. She did all of the pre-exam stuff and the puff of air thing. I'm probably the only person in the world who likes that! After that, I waited in a room for maybe 10-15 minutes for the intern to come in. He was really good as well. (I forgot his name.) And then, Dr. Jimenez came in, and he went over what the intern did, re-checked a couple things and sent me on my way. Everybody there (with the exception of the first person at the Welcome desk) was so nice, patient and kind. Even after trying on a dozen pair of frames and then deciding that the glasses were more than I wanted to spend, the assistant was very understanding. I will definitely continue to go there.

Picked up my glasses today pretty cool, worth the wait I got just what I ordered very happy. One…read morenegative is the phone goes to the fax machine and makes these horrible noises at you even when they answer and are talking over it very weird. Hope they get that under control but all in all very good.

HIGHLY RECOMMEND! Dr cash is amazing! Cleanliness, covid safe, personable & great selection of…read moreframes :) Thank you again.

The Doctor is amazing and very informative! The staff is knowledgeable and experienced everything I…read morelook for when choosing a optical!

Meijers optical went above and beyond what I expected! Made sure I got the best glasses for the…read morebest deal! Kelli the optical manager was easy to talk to and made sure I left the store with exactly what I needed! I will definitely be recommending others to go and try them out!