Dr Jack is very professional and thorough. Her staff is great. I felt very comfortable.read more

So dissatisfied with the customer service from the office manager, Pam - very rude and arrogant…read more Dr. Jordan was very professional and understanding, there was a misunderstanding during my official eye exam that I was currently wearing monovision contact lenses, I was tested and given a script for far vision - I paid over $200 for a years worth of contacts (after insurance amount) and learned when I went to use them they were both for far vision. Dr. Jordan had me come back to adjust the "error"...new contacts were ordered in exchange for one of the boxes (6 months worth) the other I had to lose my $$ because they had been opened due to me not knowing they were for "far" vision. I was offered that the other box would be returned to manufacturer and was able to re-order my correct prescription. When I went to pick up the order I was told I owed for the new box of contacts because the manufacturer wouldn't return the box Vision Center sent back - OK fine, I feel they could have at least let me know the manufacturer denied the return, and not have the surprise of a balance when I went to pick up my order. I feel they could have met me half way with the cost; this was not a discrepancy of my own overall!

I had been considering contact lenses for a while, but I wasn't sure if I was a good candidate for…read morethem or if I could handle touching my eyes every day! Dr. Levin was incredibly patient and answered all of my questions in detail, making sure I was comfortable with my decisions and also making sure I understood the best contacts for my eyes and how to properly use and maintain them. The clinic staff was also amazing as they taught me how to put in and remove the contacts, keep them clean, and keep my eyes healthy. No matter how many questions I had, it was always clear to me that my health and comfort was the most important thing to everyone I worked with in the office. I tried two different brands of lenses and then Dr. Levin re-examined my eyes to ensure everything looked good. I am so happy with my choice and so grateful that Dr. Levin cares so deeply about his patients and their comfort.

Note: I went to this clinic after not being able to reach my prior eye doctor. My goal of coming to…read morethis doctor was to get an exam to see if my vision had changed since early in the pandemic, to get new glasses because my old ones, while working great, were a bit beat up, and to get an updated contact lens prescription because those prescriptions expire (far too quickly in my opinion). Beginning with the callous way Dr. Levin informed me of the tragic passing of my previous eye doctor (hence why I couldn't reach my prior doc), I probably should have guessed this experience wasn't going to be great. I was shocked and visibly upset (we loved our previous doctor; he was a young family man gone far too soon). Dr. Levin's demeanor was awful and lacked empathy, especially in a snide comment about my deceased prior doc's approach to my vision correction. Even beyond that, his approach was incredibly off putting and paternalistic. And he did not listen to me when I asked explicitly for what I needed, including no interest in correcting a very minor astigmatism that was never corrected before and has never affected my vision. When the lens came, they were far too strong. I could not read with them (as I can with my prior prescription from years previous; my prescription has been very stable). New lens were ordered. These were better but not ideal. I asked repeatedly (prior to the new lenses) to just replicate my old prescription since it worked so well for me - I work on a computer or reading all day, I'm not a sniper, I don't need 20/15 distance vision at the expense of not being able to read up close. And I've never needed readers, as I can read and work perfectly without glasses on. For now, the glasses I ended up with are ok, but I still have trouble reading and just take my glasses off. I feel that I was trying to be upsold for progressives or a second set of glasses for reading, but again, I have never needed them in the past (my old glasses are on my face as I type this and work exactly as I need them to). Meanwhile, I was trying contact lens trials at the same time, to zero in on that prescription. This also did not go well. First, I was corrected for the minor astigmatism that I explicitly said was never an issue and was never corrected for previously (hence, his snide comments about my previous doctor "missing it"). Second, I could not read at all with the new contact lenses - everything was a blurry mess. And as they're in my eyes, I can't take them off to quickly read. I tried two other trials, each time explaining exactly what I needed, and never got the lenses I needed. The last set are still blurry while reading or using a computer, but I can see read a road sign an extra 1/2 mile away! Completely unnecessary. This was over a six month period, delayed because I have a busy schedule. I'm writing today out of frustration (they'll STILL taking up my time). Today, I called again to maybe finalize the issue, to check if the prescription of my ok-but-not-perfect glasses could simply be replicated in my contact prescription. It was rudely explained that the "glasses and contact prescriptions are never the same, because one touches the eye and the other doesn't". It went on. I get it! I didn't need to be talk to like a child. I'm not versed in your jargon, but I think you know what I meant - regardless of prescription, I want contacts that work like my glasses. The patient should not be held to the same technical standard as a co-worker in the industry. Pedantic and rude! This final conversation was via a returned call. The caller began by telling me they were dismissing my case (assuming also dismissing me as a patient) and mailing my final (not correct) prescription to me. Much of the conversation is detailed in the above paragraph. I will never return to this office, nor will I recommend it to anyone. I train young people who are learning to become healthcare providers. I would be mortified to know that any of them would act in their future practices the way Dr. Levin (or the technical staff) acted with me. Thankfully, my previous doctor's practice has been purchased and reopened, and I hope that I can return there when my next appointment comes around. In the meantime, I'll muddle through with these less-than-ideal glasses and contacts until my insurance is available to try again. Likely, I'll just continue to use my glasses prescription from years ago!

Simple, quick and very friendly. The doctor himself was quite a blast. Great guy that made my eye…read moreexam seem like smoothie dip in paradise. Kaylee and Lisa at the front desk were also very kind, as well as very knowledgeable. Thanks so much vision plus

We have been coming here for years. Dr. Kontry is professional and personable. The staff is all…read morevery friendly and knowledgeable. We have sent many friends and family here as well and they have all been happy with the service.

A friend referred me to this place, and I called to schedule my appointment. I had the pleasure of…read morespeaking with Adriana, turns out we even share the same birthday! :-) I was super impressed by how quick and efficient she was. Normally, booking appointments can be a hassle, but Adriana made it seamless. I didn't have to repeat any details, she got everything right the first time. In just 7 minutes, she verified my insurance and had me all set for my appointment. Loved the service! My full review will follow after my visit, but the 5 stars are for Adriana's outstanding approach.

As you age, so do your eyes, which means you will need corrective lenses at some point in your…read morelife. When we go past that certain milestone of 50, bifocals become the new norm in eyewear. Face it, being blind as a bat, even on Halloween, is not a cool thing. I decided to visit Blink Eyecare, since they are very close to my home. From the reviews that I read, Dr. Aliisa Bodker is a first rate professional optometrist. Likewise, the staff at Blink, do an amazing job giving you a great eye exam, and finding you the perfect frames. Unlike other eyecare companies, blink doesn't use high pressure sales tactics to upsell you. Blink Eyecare, will examine your current prescription, and ask you if you want the same style lenses, or something more advanced. Thankfully, Dr. Aliisa Bodker keeps up with the ever evolving eyecare industry, so your glasses will utilize the latest technology to enhance your vision.

Hi all,I must leave a review thanks to the young lady who does the scheduling for Optimeyes at the…read moreFarmington hills office; MS.Elmira. Very professional, and courteous with my appointment, insurance, and asked if the time she found for me was alright. Everything I say to self quote TO HELL WITH HFH! then I come across someone at HFH,WHO IS RESPECTFUL TOWARDS A LOOOOONG TIME PATIENT. Thankyou,MS.E DONALD T. ADAMS,BORN ON W. G. BLVD.

This place is a joke. First time contact user and they only give you 15 minutes to learn to put…read morethem in and take them out and if you can't then they tell you have to schedule another visit. This place is a SCAM. Only want you to keep coming back so they can make more money off of you. They told me "oh people usually have to come 4-5 times". Would give no stars if I could

Treated us like family!…read more My parent's were visiting from out of town and my dad ripped his contact. Unfortunately he had also forgotten his glasses. We visited two other eye care places (one I was a previous client of) first and both very rudely told us that they couldn't help us (one didn't even bother looking at the prescription his doctor emailed him before turning us away). Picard helped us with no hesitation; I'm not even a client of theirs! In fact, they went above and beyond as they were about too close and still went out of their way to help us. They gave us a trial pair of contact lenses and a free solution. I can't begin to express how much they helped my family enjoy a better weekend and did it without hesitation. Finding a place like this when so many others didn't even give us a second thought was so refreshing.

I followed the Yelp recommendation and used the services of Dr. Picard/his awful staff. I ordered…read moreglasses December 29, 2020 with the understanding I will have them in 2 weeks. First, I had to go back because Stacy forgot to measure my face/ear for the glasses. That was the start of this NIGHTMARE! Second, after waiting 3-4 weeks, I inquired about the my glasses and they claimed that the lab sent my glasses broken. One week later, Stacy called to tell me that I am jinxed because this time the lab sent completely wrong glasses. Finally on February 5, I was told I can pick up my glasses. On February 6, I went to get my glasses only to learn that the left lens is off, explaining my blurred vision when I worn them. OMG, it is a simple order. The staff lies, deflects, misdirects and avoid taking any responsibility. I regret going there. BTW, I still don't have the glasses which between myself and my insurance company, have paid Picard over $500. This place is awful. They offer no solutions, JUST PROBLEMS!

Dr Vimal Patel & support staff all professional & pleasant. Dr Patel completed exam thoroughly…read moreexplained findings clearly. Waiting for sample contacts & glasses to determine that satisfaction level. One small concern was charged for protection plan $15 without being asked I would have declined that offer.

Be sure to get an invoice BEFORE going back to a room. They will add tests and charges without your…read moreknowledge! Then they will tell you it's not optional testing, you just have to pay the unexpected charges. An exam that should have cost me $10 out of pocket cost me $50. BE AWARE!

Great place to get glasses.. Very friendly…read more Gets you in on your time Great hour's. All the staff is amazing .....

I have been going here for years and have always received excellent care until yesterday.the doctor…read morewas great his new staff not so much. when I was done with the doctor I was told they had not been charging my wife enough for her glasses, now it will be double.I tried to get an explanation and was told prev employees screwed up. I was then told my glasses would be double also even though I did not have transitions like my wife. I tried to get an explanation and an itemized bill but received neither. They made me feel like I was trying to steal. I will not be back