Everyone there is kind and helpful Most importantly, the…read moredoctor does all of the tests you don't have different people doing tests and then you see the doctor . He does the testing himself and then shows you and speaks to you about it. I highly recommend going here as opposed to LensCrafters or anywhere else. They work with your insurance and give you the best deals possible. They also have a great selection in glasses.

Dr. Bloch is the most competent optometrist I've worked with. I've been very impressed with the…read morecare that I've received from all the staff.

Only one star because I can't give ZERO. The manager of this location s only two watts bright. With…read moreVSP enhanced insurance I didn't get all I was suppose to receive. Even after speaking to said manager I was told there was a glitch in THE system. She did not clarify if it was VSP or HF system. As I was picking out glasses I said my policy allowed for two pair. I was told I was mistaken and dead wrong. Furthermore, I was told I couldn't get another pair until twelve months had past. The manager would not even hear about correcting her own mistake. DO NOT GO HERE IF YOU WANT GREAT SERVICE. YOU WILL NOT EVEN RECEIVE APPROPRIATE SERVICE OR BILLING.

great experience, very helpful staff, Great service. good selection of glasses with many different…read morekinds including Ray Bans and Nike

The initial visit and eye exam was very good. Dr. Roy Wilson was friendly and very thorough in his…read moreexam. The entire staff is very friendly. I intended to refer my wife to the office. The glasses were delivered within the timeframe that was originally promised. That is where the good comments end. The glasses that were given to me to be fitted were totally unacceptable. The room was a blur. I needed the test card 5 or 6 inches from my face to read it. The only clear vision was across the room outside the window. I told the young lady that the glasses were totally unacceptable and I could see much better with my old glasses. She kept insisting that they were fine and I had to get used to them with time. When I pointed out how useless the bifocals were, she said that seamless trifocals might be the solution. I repeated several times that the glasses were totally unacceptable and I wasn't going to argue with her. Instead of referring this to the doctor (that was not seeing a patient at the time.) - she continued to insist that "I needed to get used to them". I have been wearing glasses my entire life and NEVER have refused a new pair of glasses. I told her a final time that I was not going to argue with her and got up and walked out without the new glasses. I have talked with my insurance carrier and was told after issuing a complaint that I cannot be covered to go to a different eye doctor for new glasses for a year because Dr Roy Wilson's exam used up my coverage. It would be totally out of pocket for another exam for glasses.

I find my experience with Eyes & Optics to be great! Everyone is very kind and helpful. Very…read morefriendly and professional. I am also happy with my new glasses. It is apparent that if I needed any adjustments I would be taken care of.

I gave 1 star because I can't give 0 star rating. We had an appointment for our 7 year old son…read moretoday. The female doctor was not accommodating at all and showing unprofessionalism. We are never going back to Oakland Vision for their lack of care and unprofessionalism. It used to so much better before the ownership change. It's very sad that they are okay with this change

Where I work, they have a program for prescription safety glasses, and Oakland Vision is a…read moreparticipant in that program. When I picked out the glasses, they did a great job - they explained the benefit, brought out 2 trays of glasses to choose from, and were helpful in placing the order. Picking up the order, was not as great of an experience. They had my order ready, and they brought out the glasses. I always have to have glasses adjusted as my ears are not level. I asked them to do this, and they said my glasses were fine. I demonstrated they were crooked, and they still insisted they were straight. I was told "you are all set, thank you" and I left. Please note, there was no opportunity to check the vision or explain anything - no paperwork provided. I immediately drove to SVS Vision in Wixom, and they adjusted the glasses in about 45 seconds. All is well. I will be back next year for my safety glasses again if my prescription changes - I will just be prepared to immediately go to SVS Vision for an adjustment. The glasses are high quality, and they did a great job ordering them.

EDIT: After calling in and writing this review Dr. Bourdeau called me back personally to make the…read moresituation right. Really bummed to have to write a 1 star. Bought 1 years worth of contacts received 6 months worth. Will find a new place. Didn't think to count them when I bought them, been in this game 10 years never got shorted on a box yet! lmao

Very disappointing and scary experience for my daughter. She had a stye. Went in for an expensive…read moreprocedure that did nothing but enlarge the stye. It was also a very painful procedure. The following day there was nobody at the office to contact (the doctor is rarely available and hours are very minimal with no backup doctor available ). Was told that some type of credit would be applied and 3 weeks later nothing. Had to see a specialist to take care of the stye that got out of control due to his unprofessionalism. Would highly recommend seeking a different practice!!!

I visited their website and requested an appointment. I received an email back to let me know they…read morereceived my appointment request. I showed up at the office at the appointment date and time (today)...the receptionist looked at me confused since there was no appointment in their system. She let me know that she didn't know why that happened. Instead of trying to accommodate the appointment (they were obviously open), she continued to let me know I was not in their system. I showed her the email I received (from them). No attempt to schedule an appointment or to accommodate. I think I was still hearing excuses as I walked out. Too bad, I was looking for a new eye doctor.

This is a wonderful office with a terrific staff! I appreciate all the kindness and thoroughness…read morewhich Dr. Williamson and her staff have shown to my kids through the years! I highly recommend this office!!

First time at this location. We didn't have to wait long at all. Staff was wearing masks and…read moreeverything was set up nicely for social distancing. The staff and Dr were friendly. I worked with Billie after my exam. He picked out a great selection of frames. He was instrumental in helping me find a pair that I liked. I was pleasantly surprised that the turn around was only 2wks. We will definitely be coming back to this location.

I went to optimeyes for my exam and Dr. Hickinson was great, but good service stopped there. Using…read moremy insurance benefits I went to order 2 pairs of glasses and was told it was over $800. I said I would just get me regular glasses so I was then told I could get the 2 pairs for under $400. They tried to scam me out of over $400. I was told it would be three weeks so I waited four, called and told my glasses were in. They claimed they called and texted me 9 days earlier so I checked my phone. No missed call, no deleted voicemail or text. I even checked my deleted voicemails & texts (on an iPhone you can go back 30 days) nothing there. I went to pick up my glasses, service was very poor and then told only one pair available. I said forget it and the wanted to charge me 20% restocking. I became discussed ask to speak to a manager and was told she was not there and no one was in charge. This begins to explain why my experience was so poor. After a lot of complaining I got my refund (in full). I would never do business with the organization as they try to rip you off every chance they get. LET THE BUYER BEWARE.

Horrible experience. Lenses cut to big for frames. Was told Lenses were to thick for frame, when…read moreboth Lenses started cracking in many spots they admitted that Lenses were cut to big. My bifocals were off and she said was how my eyes sat. In 40 years of wearing glasses I have never had any problems and my eyes are definitely not off set! I left in tears and will NEVER recommend them! Doctor more worried about it costing him $$. Glasses should last more than 10 months before they fall apart. Especially when you pay more than $700.00 cash!

Avoid this clown shoe factory like the plague. All the dedication to patient care and well-being…read moreyou'd expect to find at a Taco Bell drive thru at 2am. Surely there are other optometrists in the neighborhood.

Great experience from the front desk staff to the optometrist…read more Linda Preston fit my new glasses and was patient, knowledgeable and friendly. Dr. Barry Bell is the best optometrist I have seen in years. He educates you and listens to everything you say. I felt comfortable asking any questions. He is thorough and professional. I would not hesitate to recommend this practice to anyone. You won't be disappointed.

First time using this company with my new Medicare Advantage plan and was very impressed. The…read moreentire staff including the optometrist were very friendly and professional throughout the visit where the optometrist did a thorough eye exam with double checks to confirm I got the right prescription for my reading glasses. Relative to product, Henry Ford Optimeyes has a very large and appealing selection of frames and lenses to choose from where I had a hard time picking the glasses I wanted (good problem to have). Lastly, upon receipt of my new glasses the staff had me try them on to confirm fit and most importantly to read some printed matter of different font sizes to ensure the glasses provided the clear vision I wanted which they did. All in all, a great experience all around where I will continue to use this business for all my future optical needs.

I came here today for an eye exam, it was my first time here but it's where my husband goes and he…read morerecommends it. I used to see an ophthalmologist in Birmingham, but our insurance doesn't cover it and it's a little bit far of a drive now for me anyways. I have a condition where my eyes are cone-shaped; because of that, Visionworks recommended me going to a specialist. If I constantly have to go to this place and the specialist, I probably will not go to this place, but we'll see. I thought the eye exam was thorough and well done. Our insurance covers $300 for frames so I ordered some new glasses, my current ones are probably five years old or older so I definitely need a new pair. I was already in the area so I arrived for my appointment a bit early. My husband arrived five or 10 minutes late one time and they turned him away so be aware that they are pretty punctual. My guess is because I think they just have the one doctor for eye exams. They had a nice selection of glasses as well, if you're looking to get new glasses. I would return to this location, but I will admit I missed my old ophthalmologist and the nice waiting room, etc.

Previously I've had no problem with this place but recently it's just been bad. The lady working…read morethere messed up my glasses by putting an old prescription and then I had to go back 3 times to get the glasses. When I arrived to pick up the glasses there were people waiting for their appointments that they were waiting for, for almost half an hour. No "sorry we will be right with you" not even eye contact, nothing. Had to wait for a while.