The ecstatic reviews are not overstating it! This is the best optometrist experience I've ever had, and I've had glasses for about 40 years... (backstory of the store: Dr. Bernard P. Conway founded Specs 20/20 in Cedar Mill, after teaching pediatric and vision therapy for 20 years at Pacific.) Dr. Conway was willing and able to take the extended time to correct a prescription I'd gotten at a place I will never go again (for other added reasons) that has the intials EHNW... I had a weird, weird phenomenon happening with my glasses -- even though individually, each eye had the 'correct' prescription, the two of them together did NOT work. I said "I've never had this happen before" and he said "Neither have I!" but he didn't write off my experience as invalid or just ignore it -- he stuck with it, eliminating possibilities one by one until we got to the very weird, literally-first-time-for-him-and-me solution!! He was curious, caring, professional, and SMART, did I mention SMART!! He's also incredibly kind and gentle. (He's Canadian ) I have glasses that work better now than I have ever had before, and a path to even better next year. He's a GENIUS. The techs also sing his praises -- they say that the store philosophy encourages them to take whatever time is needed and actually use the skills they developed, rather than forcing them to rush people through and upsell as much as possible like where they worked before. Ivy and Joseph were so incredibly helpful and patient throughout the several visits it took to figure out the problem. EVERYONE is so happy there; it's an oasis of good energy and brilliant outcomes. And they have a great selection of frames for every style and budget. Well beyond the normal Luxottica collection. I couldn't stop rhapsodizing to everyone I met the day I picked up my glasses LOL - and yet it makes me a bit sad, because it reminds me of how medicine USED to be before rapacious capitalism got a hold of it and limited interactions to strict time and process constraints...actual care and patience, curiosity, and persistence in actually helping people...like stepping back in time...sigh... Anyway, if you need glasses and live anywhere near, book with Dr. Conway specifically (my husband saw the other opto there but his prescription is easier than mine) and you won't be disappointed read more

Dr. Conway is very passionate about eye health and giving the best for his patients. My exam was very thorough, informative, and most importantly, I came away with an accurate prescription for my contacts and glasses. I highly recommended him. I did not feel pressured for any additional services or materials while browsing or after my exam. I purchased my eyeglasses and contacts through them and it came in a reasonable time with text notifications as soon as they were ready for pickup. The offering of frames and brands was plentiful, and if they didn't have it in the clinic, they offered to order it online. read more

Update : the office manager emailed me on April 22nd telling me they would text me in 7-10 days when my new lenses were ready. It's now June 6th and I've heard nothing. I've sent an email directly back to her asking what's going on AND sent a detailed message thru their website. Crickets. Really disappointing. Figure it out guys or you are going to swiftly lose customers. read more

Great atmosphere, attention to cleanliness detail. Dr. Conway is a very conscientious professional. He really takes his patient's care and follow up seriously. Staff is very friendly and experienced. I highly recommend this business. read more

Dr Conway is the best! He's so kind and caring, and he takes the time to thoroughly discuss eye health. I highly recommend him!

Staff is friendly and they have great glasses. Also love that there is something for the kids to do while I order my glasses.

There are few times in life where you'll find a doctor as well crafted as Dr. Conway. He is absolutely the best Optometrist to walk the face of the earth! My husband and I couldn't be more grateful for his knowledge and friendliness. He is a fantastic teacher and is very thorough with his explanations. Also, he is extremely well-versed with all of the latest technological innovations - and he has a great sense of humor! If you're looking for a new eye doctor, look no further!! His staff is very friendly and professional as well, which makes every visit a wonderful experience! read more

Dr Conway is certainly the best optometrist I've ever met. I took my 12 year old to him yesterday. Her only previous experience had been through school eye exams. He took a lot of time explaining things. His voice and manner is very soothing. He keeps up on the latest education concerning cell phones, etc. He spent time discussing with both of us what happens to our eyes after being on our devices for too long and what we can do to prevent it. And he talks about what's happening to the eyes of young people all over the world. It was a very thorough exam. His staff was excellent. I am definitely switching drs and making an appointment for myself. If you have a child who you think may need glasses, this is the doctor for you! For your whole family, but as someone up in the latest technology, my guess is he's leaps ahead of most other doctors in this area. read more

My family has been going to Dr. Conway for a long time, since he was the in-house optometrist at Costco. He fitted me for my first pair of contacts way back in middle school. Through the years, we've followed him across town and we've consistently received the same great service. My mom had a particularly good experience with Dr. Conway's office recently, which inspired me to write this review. She went in for an eye exam and to get a new pair of reading glasses. Even though she had already gotten a pair of glasses this year, Liz worked it out with her insurance to let her use next year's allowance for the lenses, and then helped her pick a set of frames that she likes. And since she lives in California most of the time now, Dr. Conway had the glasses mailed to her so she didn't have to wait until the next time she's in Oregon to pick up the glasses. My mom is extremely happy with her new glasses and with the excellent service she received from Dr. Conway and his staff! read more

I wish I could give Specs 20/20 more stars! After many, many, MANY eye exams... Dr. Conway provided the most informative, kind, and helpful eye exam. He is such a lovely person. I had been dealing with several sight issues that he completely solved with a minor adjustment in my prescription. I picked up a snazzy new pair of specs which I LOVE (the frame selection here is top notch!). The clinic itself has a very modern yet cozy feel to it and the staff here is friendly and knowledgeable. It got pretty busy while I waited to place my frame order, but I never felt like I was being ignored as his staff was very apologetic. These guys rock and I can definitely say I will be a regular patient. read more

Dr. Conway is maybe the best optometrist I have been to. I've had glasses for about 25 years. He really took time to explain things, and find the best prescription for me. I learned new things about contacts and I've also been wearing contacts for years! I didn't know there was anything new to learn. The office staff is also very friendly. I switched to Dr Conway after a really terrible experience at another local optometrist. I am really glad I switched! read more

Agreed with other reviews. 5 stars for doctor. He's good with adults and kids. He spends a lot of time at each exam and answers all questions. Then it comes the eyeglasses business that he's not involved. Office rate barely meet 1 Star. The show run by pushy manager and her staff. Very uncomfortable and extremely rush thru the process. She needs to learn that picking eyeglasses it's very important. Not shirts or shoes that you can change daily. These are identity of individuals. The office can get very crowded since their business is doing good but when the manager is on vacation her staff are paralyzed leaving behind phone communications. If you have all the time in the world and need a specific pair you might give them a month to call you back. Their pricing is also higher than other new establishments in town. Best insurance still needs to pay out of pocket for lens and frames. Just that part alone is competitive to order glasses online without any insurance. So yes see doctor here and ask them to print out your prescription and go elsewhere. read more

Dr. Conway is the best! He takes time and is always thoughtful in what options are best for my daily eyewear needs. The front staff are always great at helping pick out glasses and last minute fittings. Thank you Specs! read more

If you've worked with Dr. Bernard Conway back at Vista Optical in the Beaverton-Hillsdale Fred Meyer's then you know that he always puts his patients first. He recently started Specs 20/20 as his new, personal practice! Great optometrist, now with a super friendly staff. read more

Dr. Bernard Conway was a very special find. He listens and will educate if you are willing. He seems to truly love his work. So rare to find that. An amazing, special doctor. If I didn't work in veterinary medicine, I would love to work with him. read more

Amazing experience! Dr Conway is very knowledgeable, I finally found the Optometrist hat gives me the right prescription. Also, his kind and calm personality made me feel very comfortable. They have a good selection of stylish frames. I highly recommend Specs 20/20 and Dr Conway. read more

Having lived in three different states and had several optometrists, I would say Dr. Conway is the best optometrist I have seen so far. He is not only extremely professional, knowledgeable and thorough, but also very personable. He took his time to understand your needs, make recommendations, and help you make a decision by explaining the pros and cons of each option. Many doctors may have similar skills, but few would listen and talk to their patients in the same way as Dr. Conway does. I have learned something new about my vision from him after wearing glasses for 20+ years. The office staff is very friendly and helpful. Liz (the office manager) helped me try on probably a dozen frames, yet did not make me feel pressured to buy anything. She is very pleasant and also knowledgeable about glasses. The office has a great collection of frames, and the price is reasonable. To make my experience even better, I got my free eclipse glasses!! read more

AMAZING!! Tony is such a professional and passionate ophthalmologist! The world needs more groups like this! I highly recommend this business. read more

Dr. Conway and his staff are wonderful. They have helped 3/4 of my family with new glasses and glaucoma screening for a loved one too. Willing to take extra time to make sure my glasses and prescription were right. Plus they have a great selection of frames in all price ranges. read more

Had my first ever eyeglass prescription filled here in 2018, relied heavily on advice from office staff salesperson. When choosing I tried on several different manufacturers and styles and was assured that my selection, Tom Ford, would be well made and long-lasting. She suggested several costly lens upgrades which I accepted and was assured Tom Ford frames were of high quality. The total bill was about $850.00, $330.00 covered by insurance. In October of 2020 one of the frame's arms fell off, I visited the store where office staff repaired. Two weeks later the arm fell off again so I visited again on Jan 4 and was informed that the hinge was broken and glasses were out of warranty, two years ending November 26, 2020. I asked if any exception could be made since so close to the expiration date and 3-month lockdown, and they told me to leave glasses and they would speak to the manufacturers representative. Today, Jan 5 they called to inform me that manufacturer would not extend the warranty and no other remedy was offered. I was told that the frame manufacturer was not making any exceptions because they were not doing well financially due to Covid, this seemed odd to me as I don't think Covid eliminates the need for glasses. I am disappointed that very little effort was made to service the product that they recommended and sold to me. I do need new glasses and will look elsewhere for better advice, follow-up, and quality. read more

I am not one of their clients but went in to get a nose pad fixed. They did so very nicely and did not want to charge me although I offered to pay. The place is nice and convenient being near Market of Choice between Barnes and Cornell. read more

So glad I went to this location and had Dr. Conway set me up with my contacts. He was very thoughtful, always providing helpful tips. He was extremely thorough and made sure the prescription was just right, especially since I have astigmatism. Receptionist very helpful as well. Best experience I have ever had, can't go wrong here and love the text reminders/alerts! read more

My experience at Specs 20/20 was pleasant. Dr. Conway was very thorough and is knowledgeable about what ocular options are best for my vision. The establishment was clean and organized. I did not have to wait long for my appointment. read more

After having to leave my last optometrist of 20 years because of insurance changes, I was doubtful that I would find a practice that I loved so much. Dr Conway and Specs2020 was actually recommended by my first optometrist and I am so glad I took his recommendation. I LOVE this practice. From the minute I walked in the door I felt very welcomed and at ease. Dr. Conway is very attentive and very knowledgeable. He truly cares about each patient and all their needs. With my particular prescription, I have never been able to find contacts that are comfortable and Dr. Conway found a solution that works. I am thrilled!!! Mary was able to help me choose a pair of glasses that fit my face and style. She wasn't afraid to tell me if a pair was not right for me. Overall Specs2020 is a great place and I would highly recommend them. My husband was so impressed by my experience, he scheduled his appointment two weeks after mine! read more

Yes, as good as it gets! Dr. Conway was amazing - he really listens and cares deeply about his profession. And his staff! Absolutely terrific. Love my new glasses, and my contacts fit perfectly. I've found a new optometrist! read more