Friendly staff, they take care to explain everything and are upfront with costs …read more Very good frames selection. I love my glasses

Dr Rosales is terrific. He's thorough, kind, and explains everything in detail as to what he's…read moredoing. The front staff are always welcoming and the back staff are very knowledgeable and professional. Thank you!!

Everything explained ahead of time while doing it. Suggestion made along the away as suggestions,…read morewith reasons and priorities. The Dr always listens and will always explain.

I had a great experience at Spectacle! I found the optometrist and staff to be very helpful,…read morefriendly and professional. The eye exam went smoothly and their facility is state of the art. Dr. Tran is wonderful, kind, and very knowledgeable. I appreciate that she took time to clearly explain my imaging results and provided very thoughtful recommendations. Will definitely be returning!

My family and I have been seeing Dr. Fan and Dr. Shih for several years. This practice is different…read morefrom others I've been to because they have many advanced machines that help diagnose eye health issues and conditions that most optometrist offices don't offer. They have equipment to check your retina and optic nerve, in addition to performing visual field tests. The location is conveniently located near Whole Foods. The doctors are very patient and explain everything clearly to us. I feel very fortunate to have found this practice.

Been going here for years and doctors are always nice staff is super helpful. Doctor does a great…read morejob remember who I am even though I go there probably once every few years. Caring business for sure.

awesome people awesome service…read morevery kind and considerate highly recommend them - i've been to many eye places around and they're the nicest and most professional

First time patient with Dr Luce & staff, one of the most thorough exams I've had in many years…read more From check in to getting glass specific for my eyes top notch!!!

I know I might be alone in this, but out of all doctors, eye doctors are the ones I fear the most…read more I hate anything near my eyes, and I've even been told before that I'm a "difficult" patient. For years, I had a wonderful eye doctor in San Francisco and would literally fly there just to see her. When she retired, I wasn't sure I'd ever find someone I could truly trust--someone patient enough to work with my eye phobia the way she did. When I called Sunset Eye Clinic, I explained my situation, and they suggested Dr. Lee might be a good match. (Funny enough, that's my husband's last name, so I figured that was already a good sign!) They were absolutely right. Dr. Lee was kind, patient, and took the time to explain everything clearly without making me feel rushed or judged. He made what is usually a very stressful experience for me feel manageable and calm. I'm so grateful to have found an eye doctor I feel comfortable with again. Highly recommend--especially if you're an anxious patient like me.

What stood out the most as Customer Service always being attentive to your presence Dr. Lee is…read moreamazing. He really seems to care about your eyes and the best way to help you see with certain glasses or other things that needs to be done. I appreciate him and I wouldn't go anywhere else.

By mistake I called the Hillsboro Eye Clinic and asked if they took VSP Basic insurance. Turns out…read moreI have Kaiser Permanente and should have called them (even for eye care). My bad. But the lady on the phone took the time to explain this to me, and even went as far as to tell me what number at Kaiser to call. It's one thing to help your customers. It's quite another to help anyone in need. Bravo!

Had an eye emergency on a Friday at 3:45 called as they closed in 45 minutes. received good…read morecustomer service and the receptionist consulted with the doctor on-call who directed us to go to the Tanasbourne clinic as the on-call doctor was at this clinic and they would be waiting for us to arrive. Upon arrival 5 minutes before closing we were informed that the doctor was expecting us but when we weren't there yet they decided to leave. No options were provided nor was it an option to contact the doctor. The lack of compassion or caring from the on-site staff and doctor who left the clinic prior to closing knowing a patient was in route is unprofessional and no excuse. Will never use Hills pro Eye Clinic again.

I was a little surprised at the 3 star rating for the Tigard Vision Center. Good thing I didn't let…read morethe negative reviews sway me from making appts for my husband and myself. Due to a few years of procrastination and then COVID, it had been 6 years since our last eye exams and getting new glasses, so we were long overdue -- when road signs become almost too blurry to see while driving, you KNOW it's time to stop procrastinating. I checked the website and I liked that appts were required so that customer visits could be spaced out in order to limit the number of people sitting in the waiting area at any one time. We were the only ones waiting when we arrived. The reception desk is directly in front when you enter and we were warmly greeted immediately. To save time, we had filled out all our paperwork online so we were all checked in. I am bad about remembering names but everyone we came in contact with was friendly and seemed like they truly enjoyed their job. There is a private parking lot and the inside of the building seemed fairly newly remodeled and was clean and well organized. Everyone is masked and masks are still required for anyone entering the building. The one person's name I did remember (as well as her great glasses!) was Lindsey (sp). I was pretty anxious about my exam since it had been so long since my last one and I'm not getting any younger these days. Lindsey expertly guided me through all the fun eye tests and answered all my questions. Dr Tammy Nguyen did our exams. She was so nice and professional and explained everything she was doing as she examined my eyes and had me read all those eye charts. I especially loved that for an extra fee, you can have a digital scan of your eyes rather than those annoying dilation drops. I was especially worried about age-related macular degeneration as both of my parents had it. Dr Nguyen assured me that there was no indication of it but I did have a few cataracts that were normal for someone my age, so we'll need to keep an eye on it. Except for the normal changes all our eyes go through, I was relieved to know that everything was OK and all I needed were new prescription lenses. After the exam, I was escorted to the room where you choose your new frames. Everything was organized and displayed in a way that made sense. I'm kinda overwhelmed by too many choices, like kid in a candy store with a dollar to spend. Again, I didn't get her name but the young technician who helped me was professional and patient so I put myself completely in her hands. She helped me pick out two new pair of glasses that fit and flattered my face (I chose the Ray-Ban aviator-style sunglasses, the only style I will wear). And I'm not going to lie, prices aren't as low as Costco but the selection is excellent and you do get what you pay for. My husband even found a pair of wrap-around sunglasses he hasn't been able to find anywhere else. We were both very happy with the customer service, our frame and lens choices and the experience overall. Can't wait until our glasses are ready! Tigard Vision Center is a solid 5 stars.

Is it wrong to cheat on your annual eye exam? If they don't want me to cheat, then why don't they…read morechange the eye charts? I don't do it on purpose, but since I've been coming here for ten years, it is like a comfortable pair of shoes, "Well, hello, R S T L N E. Nice to see you again, S K Y R C O." For years I saw Dr. Shannon, but since she left the practice, I've been seeing Dr. Brad. The clinic is modern, clean and has all the bells and whistles (flat screen TV in the waiting room, chocolate treats on the counter, magazines from this millennium). My annual eye exams are always quick and painless - I don't even have to study. But the glaucoma test where they puff air into your eye makes me jump every time. They also push a high-tech retinal scan, called OPTOMAP, with the zealousness of a used car salesman. No thank you! They have a good selection of high quality frames in the attached store, but over the years, both my husband and I have had to return lenses or frames that weren't done right the first time. We haven't had any trouble exchanging items, but it was a hassle and waste of time going back and forth.

At 85, I had a sudden and scary onslaught of floaters and bright lights and sought emergency help…read moreat Hillsboro Eye Clinic. Both receptionists were pleasant and helpful. The tech took me through multiple tests in three different rooms. The physician I saw was Shelley Jelineo, MD, a Board Certified opthalmologist. She clearly explained was was going on, told me what to expect going forward, laid out a preliminary treatment plan, and set up a follow up appointment. I was impressed and happy with how I was treated and the concern the staff showed for my needs. I am moving to this clinic from another and plan to stay with Dr. Jelineo for my future care.

The new receptionist was VERY rude and very short. She was unwilling to listen or understand…read moreanything I was saying to her as she interrupted me with her assumptions several times over the phone. I will be going elsewhere.