Dr. Yost is worth following. I was seeing him at the former partner location in Tigard (as…read moreBeaverton is a bit farther for me,) but I was SO happy to learn that he was staying with the practice so I am glad to go to Beaverton. He is very thoughtful and thorough in his examinations. He doesn't skip anything, he makes sure the patient is comfortable and that you truly understand everything he's telling you. I did splurge on new glasses since I got just "computer" glasses for work and my progressive lenses weren't working for my job as I stare directly AT a computer screen for 8 hours everyday. Truthfully though, the service here is better than a chain. You get doctors who CARE and know what they're doing. HIGHLY recommend it. Also - what other vision place do you know that has a piano?

Another reviewer posted an update in November to their reviewer which I could not agree more with…read more My last two visits sealed it and I switched places. The customer service is now shockingly poor. Just getting the initial appointment seemed ridiculous while the person scheduling me seemed to be rolling her eyes when I had the nerve to be questioning what their latest and earliest appointments are. They are close to my house but I work close to Hillsboro which can be tricky to get to or from sometimes. Saturday appointments are not available and even regular appointments are booked out for weeks - perhaps they are so busy that they just don't care? I genuinely do not drive around during the day. I also was not aware they have half of Beaverton under construction so I was running late by about 10 minutes. The entire lobby was full of people and the person at the front had a conversation with the eye person who I think my appointment was with.... the eye person glared weirdly at me. Was it my cane? I was super confused and trying to get to the counter around all the people storming their counter. The person at the counter had wandered away, then over five minutes later they come back finally to say I was now over 15 minutes past my appointment so he would have to reschedule me? I get it if I actually was THAT late and seriously, making the appointment the first time with a person talking down to me was already challenging weeks before but this just seemed like they overbooked and were finding an excuse to just get rid of me. Thanks, got the memo. Oh, look...here's another place my insurance recommends down the road with available appointments today. Bye...

I needed an updated contact lens eye exam and prescription since it had been two years since my…read morelast one at a different vision center. I have been wearing contact lenses for 27+ years, and already felt very comfortable with my faithful Acuvue Oasys for Astigmatism. It wasn't until my first appointment that I realized, to my (and the doctor's) horror, that my lenses weren't monthly disposables but two-week ones! The first doctor was very kind about it, and recommended another brand of monthly disposables, Biofinity to me. Unfortunately, the fit was immediately uncomfortable and I was not seeing clearly from one eye, so I had to come in for a followup. The second time, I met with a different doctor who gave me a different lens for the problematic eye. The second lens didn't work for me either, so I reverted to wearing my glasses for two weeks until I got in for another appointment. I was starting to get a little frustrated at the number of follow-ups I needed for a simple lens Rx, but held out.The third follow up appt was with Dr. Hill, who I felt was the best fit for me out of everyone I had interfaced with. She is not only extremely competent and thorough, but she took her time with me well beyond what I expected. I had my kindergartener with me that day as it was right after school and I expected to be in and out within 15 minutes, but she fine tuned my prescription noting that I had an issue with the lenses not rotating properly to where they needed to settle, and spent an hour trying different things and testing until we got it right and I was comfortable. She had me trial four different lenses and luckily, one of them (lo and behold, it was my tried and true, Acuvue Oasys for Astigmatism) worked out. I appreciated so much Dr. Hill's patience, calm demeanor and thoroughness - that third time was a charm! I highly recommend her if anyone is looking for a new eye doctor.

I have been going to A New Vision Center for several years and am always so happy with all the…read moreservice I've received! Initially J went for vision treatment after a TBi and the treatment I received was outstanding! So, I decided to go back there a few years later when I needed new prescription for glasses, even though it's a bit of a distance. No regrets! I feel like every person in the office, not just Dr Detmer -Stone, who is fabulous, took great care of me and were highly professional! Now, I went to pick up my new glasses. I asked the technician if she would clean my old glasses because they had so much dirt and grime on them. I don't think she was thrilled with the idea and asked if I meant to take the lens out and I said "yes". She did it and cleaned them so nicely. Now that's service!! Thank you team at A New Vision Center!!

Everything explained ahead of time while doing it. Suggestion made along the away as suggestions,…read morewith reasons and priorities. The Dr always listens and will always explain.

Dear Spectacle Eye Care Management,…read more I am writing to formally express my disappointment regarding the experience I had at your office this morning. I was aware of the policy stating that patients who arrive 10 minutes late may need to reschedule. I made every effort to arrive on time for my appointment. When I walked into the facility at approximately 9:10 a.m., I was greeted by the front desk receptionist, who immediately stated, "We tried calling you." I explained that I had just parked my car and had walked into the facility at 9:10 a.m. The receptionist then looked at her computer and stated that it was 9:11 a.m. and that I would need to reschedule. I checked the time on my phone, which showed 9:10 a.m. I immediately questioned why I would need to reschedule when I had arrived at the office at the scheduled time and was only being told otherwise because of a one-minute difference between the office computer and my phone. I understand that policies are necessary, but I believe there should also be reasonable judgment and consideration for circumstances such as a one-minute discrepancy. I was there for an eye examination that I had scheduled, and both my insurance and I were prepared to pay for the services. Being turned away under these circumstances felt unnecessarily harsh and disrespectful. What was especially upsetting was the manner in which the situation was handled by the front desk receptionist. The interaction left me feeling unwelcome and disregarded as a customer and patient. I have previously visited Spectacle Eye Care because I genuinely like your products and services, which makes this experience even more disappointing. At this point, I do not feel comfortable returning to that location. I also intend to share my experience with others, including clients within my professional network, because customer service and the way patients are treated matter. I will also be reconsidering whether I can continue recommending Spectacle Eye Care to others. I am asking management to please review what occurred this morning, including the office timekeeping and the way this situation was handled by the receptionist. I believe customers deserve to be treated with professionalism, courtesy, and reasonable consideration, particularly when the difference in arrival time is only one minute. I will continue to advocate for myself and my son and expect the same level of respect and professionalism when we seek healthcare services. I look forward to hearing from management regarding this incident.

I am a retired optometrist who recently saw Dr. Parker while I was visiting family in the area. I…read morehighly recommend Cedar Hills Vision Clinic and Dr. Parker. They were friendly, knowledgeable, well equipped, good listeners and eager to help solve my issues. The staff is very experienced and able to handle most any visual or eye health problem you might have. I recommend them without hesitation!

i absolutely LOVE this clinic they have been so super supportive and kind, they are helpful and can…read morewalk you through what you need i love the three front desk staff and the dr is so kind and very helpful when you need, i took a family member with me and they had no mind! i absolutely love my new contacts

I went here a couple years ago referred here by my doctor. I was complaining about double vision…read moreand not being able to read words it was blurry and I was seeing double. I was given prism glasses for long vision. Then this year I was referred here again and I spoke to the office lady and she was insistent that I had to call my insurance company to get a code but when I spoke to my insurance company they said she had to call the insurance company and she refused to call the insurance Company then I called the doctors office and the insurance company even called her and left her a message but she refused to call them back! It was a huge ordeal and wasted huge amounts of time!! So my other doctor sent a referral to his hospital specialist and it took several months to get in and see that eye doctor. Then that eye doctor sent me to another eye specialist!! And I just saw that specialist on Friday and he said I had one of the most complicated cases he had ever seen!! So it was a good thing that I wasn't seen by this place because they couldn't handle my double vision here and they only gave me long distance glasses her the other place has given me reading glasses and long distance glasses has figured out why I'm having double vision and blurry vision!!! If you have simple things to find out here go here but complicated things don't go here!!

I am all for supporting students. However, this place NEVER picks up the phone. I cannot get a hold…read moreof them and have tried calling for months about my last exam. I do not recommend going here because no one will communicate with you.

Everyone working here is super friendly and entire staff have strong attention to detail and very…read moreknowledgable and they will bend over backwards for you!!! Completely exceeded my expectations! Love this place!

Always a pleasant ,confidence inspiring experience!…read more When it was time to find new glasses, James helped me, and the first frames he pulled out were the ones...he knows what he's doing!!

i am visiting the area and needed to have my glasses adjusted. Stopped in to see if the could take…read morea look and left in 5 minutes with well fitting clean glasses! Professional, efficient, knowledgeable. Thank you!

Dr. Phillips is the most responsive doctor I have had. Whenever I have eye concerns, be it vision…read morechange, after cataract surgery care, infections, damaged glasses, etc, she resolves the problem as soon as possible. Dr. Phillips will call after hours and send extensive emails to make sure all my issues are addressed. The office staff is always welcoming, and my appointments timely.

A great doctor with real passion,. Nice environment always welcoming. Very careful with his work…read more Best eye doctor I've had

Been seeing Dr. Remy D. for years for more than just glasses. He has helped with several eye…read more infections over the years. I've not been working alot during Covid and really just needed my old glasses and frames fixed. Besides my pair were so out of date, Dr. D took 40 minutes if his time to rebuild my 5yo frame and temples, bringing new life to my glasses, saving me hundreds of dollars. His office easily took my insurance for my new prescription. Glad to hear that Dr. D is finally moving to a more modern office in Beaverton, they deserve it!