I am expecting baby number two in November. I've adored spearmints instagram for too long and decided to buy matching pjs for my kids for Christmas. i opted for the redwood ones instead of totally Christmas (although those were cute too) the shipping was super fast. I'm in Canada and expected it to take a bit longer. when it arrived I was disappointed to see the pjs didn't match. the older child's pjs were the wrong ones. I contacted them and let them know, they wrote back firs thing the next morning apologizing and sent out the correct pjs that day. sending me a tracking number. they should be here by early next week (after shipping on a Friday) amazing customer service. thanks so much read more

Founder makes money off mothers and babies but posts videos hating crying babies who disturb her rest while on her expensive first class seat. She has no compassion for stressed struggling moms and crying babies. Don't waste your money in someone who hates babies but makes money off them. Next time be kind o and buy some noise canceling headphones read more

I can't say enough good things about the quality of the clothing - I can't stop ordering for my grandbaby - we absolutely love the outfits so soft and super cute read more

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Beware, sub-par customer service. They won't allow a photo to be posted here. I sent my daughter 2 new baby gifts- size 0 to 3 months and both of the hats that came with it were about 2 inches difference in size all around. I cannot return them. They had to be returned within the first seven days after delivery. However my daughter had a new baby and she sent pics of them when she could so I could show customer service. No response. I have no recourse. I won't purchase from this company again. Many of the same type of reviews. Sad. read more

Can't comment on fit, yet. Quick response from customer service for my online query. Fast ship, and the outfit is darling.

they give $2 for a return of $8 even I paid return postage and items in 2 days in new condition? I not my fault you send the wrong size -why charge me shipping of a wrong item--that will cost you a negative feedback and lost customers read more

Was not indicated that this item was not returnable. Outfit has a ruffle on backside that was not pictured. It was a print of blue salamanders. I bought for a boy. Ruffles will not do. Would like to at least exchange. Would not even respond. Their loss. I buy alot of items for my grandchildren. Extremely poor customer service read more

Bought a Christmas outfit on December 6 and didn't receive it until December 26,2024 and not wants to charge me over $6.00 to mail it back! Never again!! read more

I would give it a negative star if I could. Clothes are super cute but Oh MY sooo small. I ordered a 12-18 months and it fits about a 3 months old and of course I cannot return it. Seriously do not order from this company. read more

Absolutely awful company. I ordered my first item for my daughter for Christmas which didn't fit. She's 4 Months and the 3-6 size was way too small. Looked like a newborn size. I can't return it because tags were removed because she had extremely sensitive skin. I gave them another try Black Friday. Then that night night they had deeper discounts and won't even speak to you about helping with their "last second" sale 0/2. Stay away read more

I just ordered from this store. Shipping was fast, but the quality is the worst!! The label says wash before use and I read carefully all the recommendations to do it properly and the onesie has a hole and a sign of burn!! Never buy again at this store read more

SpearmintLOVE - Onesie burned, very thin material - Children's Clothing Near Me - Tempe, Arizona

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Their sizing always runs too small and the leg and arm bands are so tight on my grandkids it's a struggle to get them on and off. Ridiculousness. They may ship from Arizona but their products come from a Chinese company where everything is made poorly and runs too tight and too small. Even if you size up arm and ankle bands are still too small read more

I received the wrong item, while customer service was fine with them sending out the correct item (I hope it's correct I haven't received it yet), my second order I placed on a Tuesday was cancelled the next Monday stating it was out of stock with the option of refund, store credit or another item of similar or less value. This was the first and second time I ever ordered from this company. I wouldn't recommend the headache or disappointment. read more

I definitely should have read the reviews before purchasing, but everything looked so cute in the online ads. We initially ordered a Pom-Pom hat that fit our newborn well, but recently we ordered two Christmas waffle onesies and 1) everything is smaller so size up and 2) there is no stretch at the wrists and ankles so you have to cram your baby's hands and feet through them. It's all the more egregious because of the price of everything. You'd expect better quality from a $32 onesie. Furthermore, their return policy is absurd and you have to pay for the return yourself. You'd get nicer things from OldNavy or Target. Please shop anywhere else. read more

Terrible customer service. I ordered a crib sheet and a changing pad cover in the same color. When I received them, they are two completely different colors so I reached out to customer service trying to exchange for the correct color. I was given an email back "our colors vary". They should not sell similar colored items when they can't keep them in check let alone resolve their customers concerns. read more

I love spearmint love and the clothing options that they provide. I need to exchange my order and see that a shipping return slip is not provided. It's a hassle for me to do this myself. It makes me feel like I should shop at Quincy Mae and Rylee & Cru directly since their returns process is easier. I'd like to continue shopping at Spearmint Love because I love being able to order everything in one place, but need your returns / exchange experience to be improved in order to do so. read more

Customer service is beyond bad. The first time I had ever bought anything from them. I wish I gad read their reviews first I ordered 4 pieces from them. They had a computer glitch. I received 4 of the same orders. I am trying yo return and get in touch with someone reached out to them. No response. I will now go to my credit card company and resolve this and never use them again. read more

Absolutely the worst! Their fabric quality does not match the high price they charge. Their return policy is so bizarre and it is something that should be highlighted during the purchase. 7 days + user pays for return. Once you start to look into the details of their return policies and the language on the site, you'll be furious. DO NOT waste a single $ on this business. I regret shopping and wasting $60 on two items when the quality is SO poor. If you start to do some fabric research, you will learn they're no different than any average brand. read more

Don't buy from them. Quality in the muslin blankets is horrible. Amazon swaddles are 10x better than this crap. Very very thin after 1 wash and it's un threading already. It looks so ugly now compared to my other swaddles that I have used with my baby. read more

SpearmintLOVE has the worst customer service. The owner flaunts her house renovations and vacations on Instagram while customers have not received their items for weeks. Mine were stuck on "shipping label created" for over a week and a half. When I asked someone on Instagram for help they immediately blocked me and several others have mentioned being blocked. What kind of company does this? They are so unprofessional. I reached out to customer service and they were clueless on what happened to my order. I requested a refund and took my money elsewhere. Never ever buying from these people again... they don't support blm and their fabric quality sucks anyway. read more

I just have to say I am utterly disappointed in the quality of their products. I spent $464.22 on pajamas and bows. The bows are fine but the pajamas pile after a couple washes and the seams don't hold up. The snap ones are smaller then the zipper and my daughter busts out of them. Cute styles but quality from my experience with them does not hold up. I wrote an email to customer service. I dmed them on Instagram. The owner said "email customer service." Don't you think they would have a little more customer service skills if someone spent almost $500 on their website for baby items? I assume I have spent more then the average person on the website. This is suppose to be a higher end price point. I told her on Instagram their items were made of cheap material and I can't support this company. She blocked me. It is completely unprofessional and inappropriate to to block someone when there is an outstanding issue with their product. It is also inappropriate to say email Customer service when I gave them my order numbers and addressed my concern. Especially when customer service didn't respond! The more appropriate response is to say "I will take care of it and someone will reach out to you." It would also been nice if they apologized for the quality issue. Instead I got blocked on Instagram. From them blocking me, it makes me feel like they don't stand by their product. I do not recommend and I will not support this company. I bought other brands they carried from a local boutique out of TN to support small businesses or bought directly from the brands site. read more

Beware!! The worst customer service-EVER. I've been waiting for a refund for a month. Cheap, cheap, harsh fabrics and very poorly constructed. Move on.... read more

All of the reviews of this company are true. The customer service is completely abominable. My daughter wore a onesie from Spearmint three times and it's already ripping, despite my careful adherence to the washing instructions. I'd like to ask the owners of this company - do you stand by an expensive product that rips after 3 uses??? Their customer service email bounces back and I've also tried getting in touch via instagram and Facebook. I'm a member of several South Bay mommy & me groups and I will most definitely be advising all of them to stay away from this company!!! read more

I bought two swaddles and a onesie from Spearmint Love, one of the swaddles never arrived. I've sent multiple emails and a Facebook message but have never heard back. Disappointing. read more

This online boutique is adorable. The cutest clothes and brands!! I would buy all my kids clothes from here if I could!! I wish they had a physical store. Simply adorable!! read more

Giving 2 stars for offering cute products, but I will not order from them again. They haven't been supportive of BLM, and the owner has openly mocked COVID guidelines on her IG (masks, shopping, travel restrictions). Many of us are doing our part to prevent spread, and meanwhile her family acts as if this doesn't apply to them. I wish the owner would realize that she has a public platform, and to roll her eyes at masks is disrespectful to the families that have been affected, and promotes a divisive attitude, which we certainly don't need. I think perhaps she should start her own IG account and keep personal things-- travel, home, family, shopping-- separate from the business. As for the products, I've ordered other brand items from Spearmint in the past, but now I find another boutique or order straight from the vendor. The sizing and quality of the spearmint clothing brand has been inconsistent, from discussions I've read on their Facebook group. And they are pretty pricey to not hold up as well. read more

I had received an order confirmation on 27 Jul 2021 saying my order had been shipped and all the items were listed in this email. ONE MONTH LATER on 25 Aug 2021 I received an email saying they have refunded me money because 3 items could not be fulfilled. These items were part of sets that I had ordered so it's frustrating since now I cannot coordinate the looks for both my kids. The worst part is that when I emailed them asking for a solution/the same clothes in a different size they just repeated the fact that they have refunded me the money. Terrible customer service. read more

Don't buy from them! I placed an order from them and realized once it shipped that it never arrived. I immediately sent them an email letting them know to which they replied with a generic "check with your local post office", however she didn't even bother checking because they had sent me a FedEx package. Once she actually checked, she told me she was going to contact FedEx and get back to me. 7 days later still no answer. I called FedEx myself and they confirmed in 15 minutes that the package was lost. I notified them and asked them to please send me a replacement order and file a missing package with FedEx. The only response was her asking me for the FedEx case number and then finally giving me a refund. They could care less to make it right or try to keep the business. Horrible customer service, don't give these people your money. Support other businesses that care about their customers. read more

Placed a very expensive order 11 days ago. I can't get a response from the company as to where or when my order will be shipped. Thieves. I want my money back read more

Never received the item, never got a reply to my queries using customer service chat box, no phone number for customer service . Had to contact credit card company to complain, get refund. read more

Never received my order. Second time ordering first time no problem. They wont respond to my emails

I am totally put off by this company. Will never order from them again. EVER. No customer service number to track an order. No responses via email. How worthless and unprofessional. The worst. read more

had to give at least one star . this company is not the company you want to shop with. They will send you a tracking number they have ran their self. Which I can do at my house through the post office. But never take a package to the post office. That's the reason their thing shows nothing when you go and run them tracking numbers and it looks like that package is at the post office. Do not waste your money. I'm telling you now this company will rip you off. Shop with companies you know. This is not a company you want to waste your money with. They're very dishonest. read the BBB reviews. read more

I purchased a green fern pajama onesie over a month ago as a present. After a month and no outfit I inquired about my purchase. It took the customer service person quite a few days to even get back to me just to tell me the outfit was lost in the mail. She then told me the size I ordered was no longer available. I asked if I could get it in the orange or blue fern and have yet to hear back from this person again. It's been over a week since my one response from you guys. I normally don't complain and I hate to bash small businesses but this is a little frustrating. I have also messaged your Instagram account with no such luck. read more

Very fast international shipping to Germany (one week). I'm so in love with all the cute items I ordered. Placed my second order at Spearmint today. Good quality and true to size! read more