Great customer service. Helpful and honest advice. Friendly folks who were perfectly willing to…read moretalk options or make recommendations. For what I got, very reasonable pricing. A little over a week ago, my cat decided to water test my laptop. Long story short, a glass of water spilled into (!) my laptop. The laptop sat immersed in this pool of water for nearly 20 hours. Everything was complete toast. Although most of my files are in the cloud, especially the most important ones, I decided there might be the occasional file or folder that I might not notice tomorrow or even a year from now. I decided it would be best to retrieve the contents of the drive on the laptop for peace of mind. I left the laptop with them to do an assessment first. That assessment was ~$80. After their assessment, they indicated that the contents of the drive were retrievable and gave me an estimate of $400 to retrieve the contents of the drive (the $80 would apply to that figure). I decided it was worth the cost, if for nothing more than that elusive peace of mind. I also needed a drive to put the contents on (or provide my own). Since I didn't have one, and didn't want to bother with purchasing a 3rd party drive, they charged me $140 for a Toshiba Portable Storage device. So, for about $600 (w/ tax) I got everything off the lost drive. Was it worth it? Without a doubt. Would I go back? Hell yeah.

This is no longer the Progressive Tech you used to know and love. Long gone are the days when your…read morecomputer blew up and after spending several hours trying to fix it yourself, you trudged over to Prog Tech and had a one on one conversation about what the options were for getting you back up. And then you left it there and they fixed it. Now, it's obvious they don't want the local, neighborhood individual with a problem. They make it next to impossible to connect with anyone from just trying to find them on Roosevelt to no one answering the phone when you call them repeatedly just to make an appointment. They couldn't say more clearly, "We don't want you!" Stay away from them, they're not for you.

I have used Rain City Tech numerous times. They have always been helpful, polite and professional…read more I will use them for all my tech headaches. Great people and great help. no issues.

I had a problem with my Android phone and came as a walkin on a Sunday afternoon to Rain CIty Tech…read more The technician who worked with me was both knowledgeable and patient as he went through the process of ensuring that my phone would continue to work. Excellent consumer service, highly professional. This is so rare a combination in the modern world!

Great service! Helpful, well-priced, and knowledgeable. I highly recommend patronizing this local…read moreshop instead of going to a big name store.

I HIGHLY recommend Print Fusion for your printing needs. I called them to get an academic poster…read moreprinted and they were flexible and efficient in all aspects of the process. They expedited the printing process to make the pick-up time more convenient for me, and when I picked it up, everything went smoothly and quickly. The price I was quoted on the phone was a few dollars less than what they told me when I came in, and they honored the original quoted price without an issue. Thank you!

I am an absolute newbie to web design and I needed someone to help me get a web site up for my…read morebusiness. Alison Ramer at Geek Friend was just the person to do it. Alison is an awesome communicator and design expert who made my web page everything I could have hoped for and more! I highly recommend Geek Friend to anyone in need of web design services. A satisfied customer. Seth

Marcos and Alison at Geek Friend have guided me step-by-step in launching a blog for my business. I…read morecame to them with a desire to learn the web design, SEO and content marketing skills I would need to shift my career into the sustainability world. Marcos helped me decide on a plan by doing some market research and helping me flesh out a template for business planning. I have really enjoyed learning Wordpress, SEO and market research skills in a hands-on way with my own project, and I'm well on my way to the career shift I've been dreaming of thanks to Geed Friend.

I hired Ron to prepare a new web site for my landscape company. I am very pleased with the new…read moresite. I have received many complements on the site from friends and customers. Ron is skilled, creative, thorough, and detail orientated. He is a very personable and is a pleasure to work with. It was important to me to be able to control and edit the website on my own after it was published. Ron built the site using WordPress with custom-designed graphics and layout, and then met with me to provide a tutorial on the controls and features of WordPress. Since then I have been adding blog posts, posting photo galleries, and adding content with ease. I couldn't be happier with Ron's work. Highly recommended!

I loved the atmosphere in here, I was just picking up a few things but they have a good selection…read morefor everybody. Definitely my go-to art supply store from now on.

Always very disappointing when I have to do an update on a previously celebrated business. This has…read morebeen my go-to place since moving to Seattle in 2012. And I supported it wholeheartedly despite sometimes finding items slightly cheaper elsewhere. Additionally, as an art educator I always suggested it to my students for their value, as well as excellent and knowledgeable customer service. Unfortunately, I'm very disappointed to say both superb customer service and cost value are gone. Firstly, I learned from my students that student discount was no longer available. Then after my last visit, I was stunned how much the prices have increased. Still, I remained a dedicated patron. After coming home I realized one of the expensive wooden panels had a substantial gouge in the corner - simply too noticeable to try fixing. I confidently returned to the store but was told they would not take back the damaged items - because they couldn't verify it was damaged before my purchase. The associate was unbearably rude and dismissive. One my way out I expressed my profound disappointment with the current direction of this trusted business with another associate, only to have the associate I originally spoke with catch up with us. Now they changed their song, saying they could accept the damage item but I was very lucky because it's not something they always do. What?! The associate appeared to be making up policies as they went along. In the end I kept the damaged wooden panel, as I will keeping my business away from this place.