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Sparkll

5.0 (7 reviews)
Open • 9:00 am - 2:00 pm

Services - Sparkll

Cards and stationery

Graphic design

Sparkll Photos

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Progressive Tech - Relieved...now back to work.

Progressive Tech

(195 reviews)

Roosevelt

Great customer service. Helpful and honest advice. Friendly folks who were perfectly willing to…read moretalk options or make recommendations. For what I got, very reasonable pricing. A little over a week ago, my cat decided to water test my laptop. Long story short, a glass of water spilled into (!) my laptop. The laptop sat immersed in this pool of water for nearly 20 hours. Everything was complete toast. Although most of my files are in the cloud, especially the most important ones, I decided there might be the occasional file or folder that I might not notice tomorrow or even a year from now. I decided it would be best to retrieve the contents of the drive on the laptop for peace of mind. I left the laptop with them to do an assessment first. That assessment was ~$80. After their assessment, they indicated that the contents of the drive were retrievable and gave me an estimate of $400 to retrieve the contents of the drive (the $80 would apply to that figure). I decided it was worth the cost, if for nothing more than that elusive peace of mind. I also needed a drive to put the contents on (or provide my own). Since I didn't have one, and didn't want to bother with purchasing a 3rd party drive, they charged me $140 for a Toshiba Portable Storage device. So, for about $600 (w/ tax) I got everything off the lost drive. Was it worth it? Without a doubt. Would I go back? Hell yeah.

This is no longer the Progressive Tech you used to know and love. Long gone are the days when your…read morecomputer blew up and after spending several hours trying to fix it yourself, you trudged over to Prog Tech and had a one on one conversation about what the options were for getting you back up. And then you left it there and they fixed it. Now, it's obvious they don't want the local, neighborhood individual with a problem. They make it next to impossible to connect with anyone from just trying to find them on Roosevelt to no one answering the phone when you call them repeatedly just to make an appointment. They couldn't say more clearly, "We don't want you!" Stay away from them, they're not for you.

Artist & Craftsman Supply - Artist & Craftsman Supply Seattle - August 2024

Artist & Craftsman Supply

(166 reviews)

$$

University District

I loved the atmosphere in here, I was just picking up a few things but they have a good selection…read morefor everybody. Definitely my go-to art supply store from now on.

Always very disappointing when I have to do an update on a previously celebrated business. This has…read morebeen my go-to place since moving to Seattle in 2012. And I supported it wholeheartedly despite sometimes finding items slightly cheaper elsewhere. Additionally, as an art educator I always suggested it to my students for their value, as well as excellent and knowledgeable customer service. Unfortunately, I'm very disappointed to say both superb customer service and cost value are gone. Firstly, I learned from my students that student discount was no longer available. Then after my last visit, I was stunned how much the prices have increased. Still, I remained a dedicated patron. After coming home I realized one of the expensive wooden panels had a substantial gouge in the corner - simply too noticeable to try fixing. I confidently returned to the store but was told they would not take back the damaged items - because they couldn't verify it was damaged before my purchase. The associate was unbearably rude and dismissive. One my way out I expressed my profound disappointment with the current direction of this trusted business with another associate, only to have the associate I originally spoke with catch up with us. Now they changed their song, saying they could accept the damage item but I was very lucky because it's not something they always do. What?! The associate appeared to be making up policies as they went along. In the end I kept the damaged wooden panel, as I will keeping my business away from this place.

Sparkll - graphicdesign - Updated May 2026

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