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Recommended Reviews - Spa Tech

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4 years ago

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6 years ago

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6 years ago

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Leslie's Pool Supplies - Free Pool Water Test Station

Leslie's Pool Supplies

3.4(14 reviews)
3.8 km
•$$

You can tell some of the guys who work here love pools and are very knowledgeable about what they doread more

This review applies to the installation of a new pool filter; in general I am happy with my…read morein-store purchases from Leslie's. But their process for selling a major component borders on incompetence. I bought a new DE filter to replace an aging canister. The new filter required a multi-port valve, so I bought one of those, too. Leslie's could not schedule installation until after these items were delivered to the job site. Perhaps that is understandable, but it introduced a week of delay. A better solution would have been for the installer to bring the new filter and valve to the job site. When the Leslie's installer arrived, he complained that the staff at the store didn't know what they were doing and should not have sold me the filter without doing a pre-site inspection, and that he did not have the parts necessary to perform the installation. Instead of ordering the parts, he gave me a handwritten piece of paper and told me I had to go back to the store and buy the parts. He left without doing any work. But (surprise!) the store did not have the parts. This is not something arcane or expensive - it's just a coupling and literally every pool in the world requires couplings to install filters, heaters, cleaners, etc. Leslie's had to order the couplings, which will have to be shipped to the job site, introducing even more delay. Why doesn't Leslie's carry these little things in inventory on the truck? Now Leslie's informs me that the order for the couplings is delayed, so in the hottest time of the year I can't get my filter upgraded and must wait (how long?) for some little PVC part to show up, then I must reschedule the installation (how long?) and wait for the installer to show up. Taken together, this experience has been something nearly opposite of "customer service." A more competent approach might be available from a more professional pool service company. If you're thinking of buying an major component that requires installation by a pool technician, my advice is to ask a lot of questions about the process and timelines before you commit your money!

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Leslie's Pool Supplies - Expert Water Testing at Leslie's

Expert Water Testing at Leslie's

Leslie's Pool Supplies - Leslie's In-Store Service Center

Leslie's In-Store Service Center

Leslie's Pool Supplies - In-Store Professional Customer Assistance at Leslie's

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In-Store Professional Customer Assistance at Leslie's

Millennium Pools & Spas

Millennium Pools & Spas

4.0(67 reviews)
21.1 km

We had an absolutely wonderful experience with our pool service team this season! A huge thank you…read moreto Adonys, Frank, Israel, and Javier for the outstanding weekly service they provided. We installed our pool in 2021, and this was honestly the first season in 5 years that we went the entire season without any issues. The pool consistently looked amazing, the water was crystal clear, and everything was well maintained. It was such a relief to simply enjoy our pool all summer without having to worry about something going wrong. We also want to recognize Tee Jae, who installed our new salt cell. The installation went smoothly and was another great experience. We truly appreciate the care, consistency, and attention to detail this team provided throughout the season. Adonys, Frank, Israel, Javier, and Tee Jae all deserve recognition for a job very well done. Thank you for making this our best and easiest pool season since we installed our pool!

Update: After posting this review, Millennium Pools reached out to us and worked with us on an…read moreupgrade we were considering for our pool. We appreciate that gesture and their willingness to address some of our concerns. While our original experience and the delays remain unchanged, it is only fair to acknowledge their effort to make things better. After more than six weeks, our pool liner project is still not complete because Millennium Pools has measured the liner incorrectly multiple times. We are now waiting for a third liner and hoping it finally fits. To make matters worse, the company removed our old liner and left our pool empty and without a liner for two weeks while we wait for the replacement. What should have been a routine liner installation has turned into a lengthy and frustrating process. The company has offered no discount or compensation for the delays, inconvenience, or loss of use of our pool, despite the fact that the mistakes were entirely their own. We have spent tens of thousands of dollars with this company and expected better service, communication, and accountability. Based on our experience, we cannot recommend Millennium Pools.

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Millennium Pools & Spas - We work every day to maintain professional well trained crews!

We work every day to maintain professional well trained crews!

Millennium Pools & Spas - Before and after ....

Before and after ....

Millennium Pools & Spas

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Chinn Aquatics & Fitness Center - Letter showing second increase in price in less than six months.

Chinn Aquatics & Fitness Center

3.0(38 reviews)
3.4 km

I was excited to join the center. It had everything I needed. The equipment is a little cramped…read moretogether but it not often busySo it's ok.There is always some one cleaning equipment and windows.however can not say the sAme for the outdated locker rooms. There are always clumpsOf hair in the showers (womens, it just doesn't feel like it gets enough attention. The swim suit spinner is always broken as are certain showers. The front desk staff is always friendly and helpful. Some do not know policy. When I joined I was told I could pause my membership for any reason. This was important to me because I care For my grandchildren I'm another state once every 10 weeks for 2 Weeks. When I requested a pause I was told they don't do that. It did seem too good to be true that you could pause membership but I should not have been mislead. It is an adequate facility and I think they try to keep it up if they put a Little more effort into cleaning g locker rooms and trying staff I would give it 4 stars.

Do no take swim lessons here. The instructors are rude to the kids and clearly don't like what…read morethey do, yet the prices go up dramatically every six months. This is how 30-minute private lesson prices have rapidly increased: August 2024: $190 for six lessons. September 2024: $225 for six lessons. February 2025: $240 for six lessons. $80 an hour for kids swim lessons at a local, county run aquatics center? No thank you. Go to the Prince William Aquatics Center at Colgan High School. For the same price as one hour at Chinn you can get a full month of lessons at Colgan. It has better, newer facilities and happy staff.

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Chinn Aquatics & Fitness Center
Chinn Aquatics & Fitness Center
Chinn Aquatics & Fitness Center

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Spa Tech - hottubandpool - Updated October 2026

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