Newly opened business in the prince william county area, excellent service and reasonably priced…read more will be doing business with them for years to come

This review applies to the installation of a new pool filter; in general I am happy with my…read morein-store purchases from Leslie's. But their process for selling a major component borders on incompetence. I bought a new DE filter to replace an aging canister. The new filter required a multi-port valve, so I bought one of those, too. Leslie's could not schedule installation until after these items were delivered to the job site. Perhaps that is understandable, but it introduced a week of delay. A better solution would have been for the installer to bring the new filter and valve to the job site. When the Leslie's installer arrived, he complained that the staff at the store didn't know what they were doing and should not have sold me the filter without doing a pre-site inspection, and that he did not have the parts necessary to perform the installation. Instead of ordering the parts, he gave me a handwritten piece of paper and told me I had to go back to the store and buy the parts. He left without doing any work. But (surprise!) the store did not have the parts. This is not something arcane or expensive - it's just a coupling and literally every pool in the world requires couplings to install filters, heaters, cleaners, etc. Leslie's had to order the couplings, which will have to be shipped to the job site, introducing even more delay. Why doesn't Leslie's carry these little things in inventory on the truck? Now Leslie's informs me that the order for the couplings is delayed, so in the hottest time of the year I can't get my filter upgraded and must wait (how long?) for some little PVC part to show up, then I must reschedule the installation (how long?) and wait for the installer to show up. Taken together, this experience has been something nearly opposite of "customer service." A more competent approach might be available from a more professional pool service company. If you're thinking of buying an major component that requires installation by a pool technician, my advice is to ask a lot of questions about the process and timelines before you commit your money!

I have been a customer here for 5 years now and I am a loyal one at that. We have a large above…read moreground pool in Woodbridge, VA and needed our liner replaced... Guess what? Nobody does that anywhere anymore, except for a pair of brothers and one other guy who I was referred to by the folks at the Leslie Pools store near Potomac Mills Mall. They don't advertise and good luck finding them on your own - and did I mention there is nobody else who does this!!! Eric, the manager is a straight shooter - very helpful and knowledgeable - and if he can't fix it, then he can direct you on what you need to do. I trust his expertise. THIS PLACE IS YOUR ONE STOP SHOP FOR YOUR POOL NEEDS. BTW We used to use Playtime Pools, but they became horribly unreliable and it was nice to have store that you can rely on and it's a nice bonus that it's right near the mall. I highly reccomend them. HAPPY SWIMMING!

I've been a customer for 5 years. THE WHOLE STAFF is just so amazing. I look forward to going in…read moregetting my water tested and picking up what we need for our pool. Bob and Chelsea are simply wonderful and will take the time to help you with anything you need!! Makes me happy to support a local business!

I'm a long time customer for a reason. These folks are professional and extremely competent,…read moreworking both on my spa and now my pool. Despite being fully booked on the holiday weekend, provided expert guidance over the phone and after hours to get my pool pump running. Now that's service!

Excellent communication and pool cleaning resulted in removal of stains and we now have a pristine…read morepool.

I have used Dolphin for 2 years for weekly pool service. They have been fantastic! On time,…read moreresponsive and did quality work.

We have been using Millennium pools for over 8 years now. They have been always responsive to our…read moreneeds and they provide high quality service. I think they also are fairly competitive from a cost standpoint. Lazar, our pool technician, is not just a super friendly and nice person, but does a fabulous job week after week in ensuring the pool is in perfect shape for our use. Thank you, Lazar for your diligent and hard work.

Here is my story ! Called Milinium pool in July to fix the…read morepool cover First guy came broke 4 tiles informed Adam the manager he could care less Pool cover still not working called again e mail no reply ! 2 weeks later someone came again broke the line ! New line had to be ordered waited another 3 weeks Still pool cover not working!! Called e mailed text, rude and unprofessional service A week later someone showed up again did nothing, still not working pool is dirty from leaves debris etc and summer is over ! Pure madness and substandard service Called " safe cover " company they came spent 2 hrs and the cover is working 4 months of stressful saga I would give them 0 stars had it was an option Stay away from them!! Use: safe cover Or other co

Vlad and the team are great. I've had them open my pool, close my pool, service my pool, and they…read morealso installed my pool heater. Their prices are fair and Vlad is always responsive to requests. I've had pool companies never get back to me which makes no sense considering I'm trying to get them paid. I've NEVER had that issue with Vlad. Never had a problem with anything that they have done and will continue to use them moving forward!

Where do I begin, but to say that Summit Pools was amazing to work with during my difficult above…read moreground pool nightmare. The liner started to come apart on my 2009 Johnny Weissmuller pool. The team came to look at it and discovered that the wall and skimmer were corroded and needed to be replaced. They got right to fixing it during scorching heat. It took two days but now it looks gorgeous. I definitely recommend Summit Pools.

This recreation center is located in Dale City on Minnieville Rd. It has parking and is your…read moreneighborhood recreation center with an indoor pool with laps, hot tub, lockers, basketball court, very small reformer Pilates room, and dance studio. During the weekends you'll see the pool taken over by youth swim lessons. The deck is very small/narrow. When walking you might bump into a lifeguard walking and doing their job on the deck. It feels tight. There are no high bleachers so come early to find a good spot to watch from. They do have benches surrounding the pool on the deck. The center is an older center but has all your basic needs. Locker rooms don't appear the cleanest but has showers. The shower water goes from warm to cold when more than 1 or 2 are using it. This location also has a preschool with a small playground on site.

Wonderful pool, great hot tub. A terrific place to work out. The staff are super friendly and…read morehelpful. In the interest of a fair, balanced, and mildly absurd review, they don't serve grilled cheese sandwiches. But that's unsurprising since they're a gym.

Hands down, this is the BEST place to buy a hot tub in the Washingron-Metro Area! I was desperate…read moreas my 20 year-old one kept giving me problems so I decided to get rid of it. I wanted a hot-tub by Christmas when looking at options in November 2020. I didn't want to overpay and I wanted specificity details with mine - small details, trust me. After extensive Google searching and talking with people I stumbled upon Capitol Hot-Tubs. I gave them a call immediately after pursuing their website and got the best salesman ever! Jason Strom, was super polite, fun, and eager to help me find my Nect hot tub for a value. Well, he delivered and although I did t get my hot tub by Christmas, he promised it would come mid-January and YES it did! I'VE BEEN ENJOYING IT FOR ONE MONTH NOW AND ITS ONE OF THE BEST PURCHASES I HAVE MADE IN MY LIFE!

Sauna purchased 1 month ago under warranty. Door improperly sealed causing water intrusion…read more Multiple attempts to resolve ignored. Currently escalating through consumer protection.

Do no take swim lessons here. The instructors are rude to the kids and clearly don't like what…read morethey do, yet the prices go up dramatically every six months. This is how 30-minute private lesson prices have rapidly increased: August 2024: $190 for six lessons. September 2024: $225 for six lessons. February 2025: $240 for six lessons. $80 an hour for kids swim lessons at a local, county run aquatics center? No thank you. Go to the Prince William Aquatics Center at Colgan High School. For the same price as one hour at Chinn you can get a full month of lessons at Colgan. It has better, newer facilities and happy staff.

Thumbs down to whoever made the decision to drop Tuesday morning's Chair Yoga class. It was a very…read morepopular class. It was also beneficial to those of us who are seniors.

Always 10/10…read more Always a fun stop! IKEA has stylish, budget-friendly furniture and clever storage solutions. We did our play room upgrade using the Kallax storage system, it's one of the best things. We also love touring the showroom, it gives me so many ideas for house projects.

I like the store and most of the products (Though shame on you IKEA for removing the Ektorp line…read morefrom North America and replacing it with the inferior Uppland line, yet continue carrying it overseas.) however their delivery vendors need better vetting. I have had extremely bad experiences twice - once in 2016 and now in December 2025. In 2016, I was given a delivery window and they did not show. I allowed a two hour grace period because I lived in Fredericksburg and IYKYK. But at hour four, I started looking for ways to contact the vendor. Back then, you could call customer service and get them to call the vendor and have them call you. The vendor called and said delivery was attempted but they could not locate the residence and I did not answer when they called. Not true. If you ever have waited for something like a scheduled delivery or service call, YOU SIT BY YOUR PHONE, RIGHT??? No missed calls. I asked to speak to the driver who then said they would have left it out front, but it did not look like a good area. In front of what? If the could not find it, how would they know what the area looked like. I sent photos of my street to show the management my side of the argument- they should have been able to locate it. Especially since I described the location in detail in delivery instructions along with my phone number if they had questions. My delivery fee was not returned and I declined redelivery. I went to IKEA in three trips and 50 year old, 5ft , girly me with no coordination and even less upper body strength dragged in two dressers, a cabinet, two bookcases, and a desk. Fast forward (or not) to today. My delivery window was 8-12. At 1:30 I tracked the delivery through the app, but all it gave me was the time window. It did give me the option to text the driver. I chose the custom text option (you can choose to have the driver call you or send them a custom text) and texted them to please let me know when they'd be arriving. At 1:45, chose the call me option. At 2:00, I texted, "CONTACT ME BY 2:15 TO TELL ME WHEN YOU WILL BE HERE OR THE TIP THAT HAS ALREADY BEEN CUT IN HALF WILL BE ZERO!" At 2:30, I get a text saying, "Sorry for the delay. On my way." I asked "When?" Thirty minutes later he texts back between 4-5 - when I can't be home. So he will have to leave it outside the garage and I'll get to drag it in then unbox and move pieces in bit by bit. I understand that things run behind (thus the two hour buffer). But if you can't deliver until 4 or 5pm (It's the DC Metro area...Vaya con Dios) then DON'T SAY BETWEEN 8am-12pm. If you can, order online and go pick it up at the order pick up queue. Much less of a headache.