Our pool was opened early may by a separate company and upon opening they discovered the pump was broken. That company offered to come back at the end of June to fix it. I reached out to the team at Dolphin Pools Services and they fixed the pump so much sooner. After it was repaired they asked if there was any other support we needed. They came out to assist with cleaning the pool, removing all the dead algae as our pool turned green and helped balance our chemicals. Dolphin Pool Services will be our go to team going forward for our pool support needs! read more

Excellent communication and pool cleaning resulted in removal of stains and we now have a pristine pool.

I have used Dolphin for 2 years for weekly pool service. They have been fantastic! On time, responsive and did quality work.

I have been using Dolphin Pool Services for the past five years and they have been nothing short of exceptional. They have assisted in equipment replacement, a new pool cover, and seasonal pool maintenance/service and I cannot recommend them enough. Everyone in their office is attentive and courteous and I always feel like a valued client, not just another account. They are the best in the business. read more

Dolphin has been consistently great at providing A+ services. They renovated my pool and deck in 2021 or 2020. The years are all running into each other. Anyway every year since we've hired them for weekly pool maintenance. This summer we purchase a pool heater through them, which if you are in the market for a pool heater, I recommend going through them. They provide installation and maintenance if you ever need it. I happen to need maintenance almost immediately because I wanted to be fancy and put my pool pump and heater on smart wifi timers. I finally got everything working perfectly thanks to Dolphin's highly experienced pool experts. They know so much about pools and pool equipment. I am forever thankful and happy to have them. read more

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We've been working with Dolphin Pool Services for several years and really appreciate their service and responsiveness. The pool service industry isn't easy--customers want what they want immediately, and situations like storms mean that everyone is contacting their pool company at the same time. Roman and the team are responsive and friendly. Using a pool service is a bit of an extravagance for us, but Dolphin makes it worth the expense! read more

Still a loyal and happy customer. Dolphin Pools have continued to come to our rescue and have provided prompt and quality service.

Going on Five years with Roman and his fantastic team at Dolphin. Very responsive and flexible. Repair estimates have always been reasonable. Weekly pool service is perfect. I have not worried about my pool since I signed up with Dolphin! read more

we first found DPS in 2020 and have been happy ever since. They are very flexible and accommodating- and they keep the pool looking great. They communicate well and have kept their prices competitive over the years. read more

I do not recommend this company. They make false promises, do not communicate and have caused considerable damage and repairs to our pool. We have replaced two pumps, our main valve and have a damaged pool filter all in less than a year. They opened our pool this year and have damaged the pump again. It is so loud that the neighbors are complaining. We thought they were a decent company but we have paid over $2000 in repairs and now have a damaged pump and a dirty pool we cannot use without additional repairs that are probably in the thousands of dollars. read more

Where do I begin? I have been through many different pool service companies till now over the past 10+ years. We have a complicated pool that has had a lot of issues in the past. We have worked with our previous companies and none of them could ever handle taking care of the pool to make it usable or to address the service issues, including a leak. Not only has Roman and his team been superb at dealing with the day-to-day services to make sure the pool is pristine at all times, he also troubleshoots, major and minor problems and brought our pool back to life while addressing some major problems, including a leak, which is now behind us. He digitized our pool so that we can operate it with our phone. He and his team are honest and don't overcharge and are very particular to make sure that the services rendered or what we pay for. I get weekly communication with pictures. When there are issues, including a Party the team comes and Services the pool to make sure it's ready for our guests. We are truly so thankful to have the dolphin pool services team working with us. They are the best and you don't need to look anywhere else. They are the 4th company we have worked with and will hopefully, be the last. read more

Marco, Roman, and the rest of the team at Dolphin have been terrific both with our major pool renovation and ongoing servicing. We appreciate their service and I recommend them highly! read more

I recently started with Dolphin after getting subpar service with my former pool service of 6 years. I love Dolphin. They're very communicative in person and via emails. When they say that they're coming, they're there. All of the service people explain and demonstrate, and my pool looks sparkling. Even with the extreme heat and recent rains, if the pool ends up cloudy for a day or so, they quickly remedy that back to sparkling. I'm happy. read more

Dolphin Pool Services is an all around excellent team. We were new pool owners and the team helped us understand everything. We truly appreciate all their recommendations thus far and will continue working with them because of their responsiveness, honesty and professionalism. read more

Dolphin has taken care of our pool for years. They are professional, kind and reasonable priced. During the years, they helped to fix couple of issues and always respond to our request promptly and patient. We appreciate their service and would like to recommend them. read more

I have been with another service for the past few years had them installed a brand new heater and within the year it was having issues. They replaced a bunch of things and couldn't get it to work properly. It would just turned off and on every 6 minutes. They could never get it fixed. I ultimately looked around yelp and found Dolphin to have a great reviews. Had them come out today. Mark was very knowledgeable and courteous. I learned a lot just from him describing what the issue was. He found it so quickly and now it's working again. Great service will be switching over to them. Thank you Mark. Appreciate all your help. read more

I've been happy with Dolphin Pools Service so far. Got them to clean my pool after moving into a new home and they've been consistent and were able to get everything ready before closing it down at the end of the season. We will likely be hiring them again to open and treat this season. read more

Do not use! We gave them a chance to improve their Communication, customer service and MOST IMPORTANT their lack of concern for the customer who is paying them for a service. We gave them over a year to improve, so all of you who gave good reviews I hope you feel the same in a year. There was always something they found that supposedly needed to be repaired and this started with them closing the pool last fall and opening it this spring. ALL of this we have addressed this whole year and they never took any of our concerns serious, I guess not important to them! They had all customer phone numbers and email addresses so no excuse for their poor their poor communication and lack of customer service! I take giving a review serious thought and what we experienced with this company I don't want anybody else to waste their time and most important money! read more

Dolphin team is responsive but lately the quality of service doesn't match the price they ask. I have to repeatedly ask them to clean the walls & the floor as it remains dirty even immediately after their service. In addition, they have an aggressive marketing approach bordering spam! read more

Terrible services ! Overpriced and not worth the money !! I would never recommend this company to anyone ! Not clear with pricing and always find reasons to charge you more. read more

This company cares about its customers. So much that they will bend over backwards and follow up and address any concern you have promptly with the best available price. Roman is the owner and he deals directly with the customers. He follows up and is very bright and has tons of experience in this field. Not to mention a cool accent. He was the previous servicer on our pool for the people we bought the house from. I called him and he came by with no service fee or any obligation and showed me how to run my system what backwashing was and what the different valves do. He did this personally and didn't send a tech to do it. I thought this was really important and it showed he cares. Our pool was cold. It had no heater. We had a meeting and he gave me some options and what was going to be best and easiest. We didn't have gas at the house so they was out of question. The pool was outdoors so electrical heating was not as recommended. We landed on a propane heater. I got propane installed and his guys came out and installed the heater and just like that, easy as pie, we had a heated pool. Call Roman at 5712950069 give him a chance to service your pool, install your heater, winterize your pool, fix a leak, change your skimmer. He did all these things and more for our pool. Let him do it for yours. A+++ Highly recommended read more

Igor and the guys at Dolphin are great! We opted for the weekly service package and are very happy with them and will be using them to open/close and maintain our pool next year. read more

Dolphin Pool Services - Pool Cleaners Near Me - Springfield, Virginia

I finally found a pool company that I highly recommend. DOLPHIN POOLS are fantastic. I called and had a troubleshooting tech within two days at my house who fixed my pool on the first try. He was extremely knowledgeable, answered all my questions and told me exactly how to follow up without trying to sell me one thing. The service call was followed up by the owner, Roman, who wanted to know if I was satisfied with the work and if he could do anything else for me. The customer service is EXCELLENT! I finally found a pool company that I trust and it's not about the money. I will definitely use DOLPHIN POOLS from now on. By the way, my cement swamp turned into a clear blue pool within two days. read more

They completely saved me out of a jam. My water was completely green, and I was using another company that was not performing well and overcharging me. Dolphin came with a professional solution and solved my issues in less than a week. I switched to them after having used another well known company for 8 years. Better price and service. read more

A tree fell on one of our skimmers and Dolphin Pools came out right away to give us an estimate that even made the insurance company smile! We choose them to replace the skimmer based on, not only the price, but the great reviews they had. They replaced the skimmer and did a pressure test. They found that the tree had pushed the skimmer down hard enough to make two more breaks in the pipe. Dan the owner came out personally to explain what they needed to do. They quickly located the leaks and fixed them. Their technicians were friendly and skilled. They did an amazing job! They closely matched the existing concrete and made it look like it the original! When they were done with the work we were so impressed that we were hugging them! Amazing! We will definitely use Dolphin Pools again and will recommend them to all of our neighbors! read more

I love Dolphin Pool Services! This will be my 4th full season with them. I had been with my prior pool company for circa 16 years. As time went by weekly maintenance and managerial/owner's professionalism was sorely lacking. I had started to consider other companies; but the decision was made for me when I had a major weekend emergency and I could not reach the company I had been faithful to - again. Panicked, I did several searches and browsed numerous reviews before calling Dolphin. Dolphin pools (with no guarantee of future work) came to the rescue and had my pool back in working order within several days. Roman and his team's quick response and rapid repair along with their knowledge and professionalism made it easy to discontinue using the company I had used for many years. 2020 has been my first full year with Dolphin as a weekly customer and I continue to be impressed. When COVID happened and I consulted them with regard to possibly opening the pool early, they did not hesitate to fill my request. In fact, they have never hesitated. Dolphin Pool Services is professional, reliable, and reasonable. read more

Dolphin Pool Services - Pool Cleaners Near Me - Springfield, Virginia

Very happy customer. Even during the pandemic without all the staff, the owners (who are very personally involved and active) found a way to be responsive, professional and do a great job. They've resurfaced, remodeled, and maintained my pool to a high standard the last several years. read more

Dolphin Pools is by far the best out there! They are fair, responsive, and dedicated. I wish I would have found them before the other guys! Thank you for the wonderful service! read more

Igor (Maintenance Manager) and his crew went above and beyond to treat our algae problem. We had a small family gathering and the pool was a hit! I appreciate the company's quick responses and thoroughness. I look forward to having our pool renovated by Dolphin Pools next year. read more

Moved in to a house that had a pool, was recommended Dolphin by a friend of ours and they have been awesome. We have weekly maintenance during the summer and they take care of everything. If there are ever any issues with the equipment that pop up they are super quick to respond and are often there either same day or next. read more

Roman and his team are amazing! Very responsive and knowledgeable. Our pool quickly went from green to clean, and has never looked better. We had been with another local pool company for over 15 years. They charged us twice as much for half of the customer service, and were slow to address problems. I wish we had hired Dolphin years ago. These guys are fantastic. Cannot recommend highly enough! read more

If you don't have a pool, buy and build one just so that you have the opportunity to work with Dolphin Pool! My experience with them has been wonderful. Roman and his team are best in class professionals. Every person who has come out has been courteous, knowledgeable, patient, and very willing to help educate. They take the time to make sure you are completely taken care of before leaving. Roman even took his own time to come give me a crash course to make sure that as a pool owner I understood the mechanics and maintenance of my pool. That level of support is a rarity! I feel enormously better about handling pool ownership and I'm relieved there is a service I can trust and rely on. I will only be working with Dolphin Pool. Happy swimming! read more

I contacted this company to try and get an inspection on a pool that came with a home I was under contract to buy. Unfortunately, I won't be getting the home (or the pool/spa), but the time and personal attention that Roman provided based on a inquiry as a potential new pool owner was phenomenal. He makes me want to go and buy a pool just so I can utilize the company. If I'm fortunate to find another home with a pool, I definitely will be using DPS! read more

Dolphin pools has been great to work with because they have the right mix of experience and great customer service. Dolphin pools is very responsive to emails, setting up the pool service was easy, and the weekly report they send is very useful as I live overseas and cannot verity that they have visited. I spent four years looking for the right pool company to maintain our pool, and am very glad we chose Dolphin pools. read more

Just started with them but so far they have been exceptional! With the opening they have told me their game plan, and goals for each visit. They've communicated after each visit and taken care of everything. Couldn't be happier!! read more

We are using Dolphin Pools Services this year to open, close & maintain our pool weekly. Roman & his employees are the best there are and I wish I could give them 100 stars!! Their customer service is unbelievable & that is so hard to find today. I found Roman because he was servicing my neighbor's pool and I am so glad I ran down & asked for his business card. Hiring his company is one of the best decisions I have made in a long time! His prices are very fair, he is HONEST, has INTEGRITY, & just genuinely cares about his customers as well as his employees. Let me tell you.... you will not find that in many companies out there today!!! Anyone out there who has a pool who is looking for a company to maintain it need to look no further...you will not be sorry if you hire Dolphin Pools Services! Oh, in case you are wondering, I don't give out my reviews lightly, you must really earn them. I did not get paid for it or receive any type of incentive to write this. Roman & his guys are top notch & deserve the praise!! read more