Excellent communication and pool cleaning resulted in removal of stains and we now have a pristine…read morepool.

I have used Dolphin for 2 years for weekly pool service. They have been fantastic! On time,…read moreresponsive and did quality work.

We've used Millennium Pools to open, close and service our pool (as needed) for approximately the…read morelast five years. After having poor experiences with some of their competitors, I've been very pleased with their professionalism and attention to detail while still offering competitive prices. I appreciate their work order reports and the very detailed pictures that they include. I also wanted to call out two of their employees, specifically -- Nahum and Miguel. This year, due to all of the snow, our pool cover caved in and the pool cover pump accidentally pumped out most of the pool water before we discovered it. That, coupled with lots of leaves in the pool, made for a much more difficult opening this year. Nevertheless, Nahum and Miguel went the extra mile to get the pool to open very clean and clear. They spent extra time but did so with a very positive, helpful attitude that I appreciated. I would highly recommend them.

Update: After posting this review, Millennium Pools reached out to us and worked with us on an…read moreupgrade we were considering for our pool. We appreciate that gesture and their willingness to address some of our concerns. While our original experience and the delays remain unchanged, it is only fair to acknowledge their effort to make things better. After more than six weeks, our pool liner project is still not complete because Millennium Pools has measured the liner incorrectly multiple times. We are now waiting for a third liner and hoping it finally fits. To make matters worse, the company removed our old liner and left our pool empty and without a liner for two weeks while we wait for the replacement. What should have been a routine liner installation has turned into a lengthy and frustrating process. The company has offered no discount or compensation for the delays, inconvenience, or loss of use of our pool, despite the fact that the mistakes were entirely their own. We have spent tens of thousands of dollars with this company and expected better service, communication, and accountability. Based on our experience, we cannot recommend Millennium Pools.

Dima and his team are absolutely wonderful. They have opened and closed my pool for several years…read moreand they always do an incredible job. They do such a great job closing the pool that is it always ready to use within 24 hours of opening in the spring - clear water and perfectly balanced chemicals. This year, I unfortunately had mice eat through some of the elements for my pool heater and Dima came out to troubleshoot and fix quickly. He even cleaned out the mess the mice had made and took steps to deter them from coming back. Dima also spent a great deal of time completely rewiring my pool pump and equipment (it was wired wrong by the pool builder) so I could control everything via the app. If you're looking for a knowledgeable, reliable, and trustworthy residential pool service definitely use DMV Pools!

Been a pool owner for many years this was the first time the pool was swim ready upon opening, they…read moredid an amazing job closing it and opening it, sparkling clear water on day 1. They also replaced my filter and it was smooth and excellent communication the entire way.

I've been a customer for 5 years. THE WHOLE STAFF is just so amazing. I look forward to going in…read moregetting my water tested and picking up what we need for our pool. Bob and Chelsea are simply wonderful and will take the time to help you with anything you need!! Makes me happy to support a local business!

I'm a long time customer for a reason. These folks are professional and extremely competent,…read moreworking both on my spa and now my pool. Despite being fully booked on the holiday weekend, provided expert guidance over the phone and after hours to get my pool pump running. Now that's service!

Monarch Pool Care came through for me just in time for the Fourth of July holiday! When my pool…read morefilter unexpectedly sprang a leak, they responded quickly, diagnosed the problem, and had it repaired right away. Their professionalism, expertise, and customer service were outstanding from start to finish. Thanks to Steven's fast and professional work, my pool is crystal clear and ready for family and friends this holiday weekend. It's hard to find companies that are this responsive and reliable, but Monarch Pool Care always exceeds my expectations. I highly recommend them to anyone in the Stafford area looking for knowledgeable, trustworthy, friendly, pool service. Thank you, Monarch Pool Care (Ruth and Glen), for saving my holiday weekend!

Josh and his team mate opened up my pool and they explained everything. Additionally when the…read morewater was too low they came back a few days later to vacuum and super shock my pool. Monarch never leaves you hanging and they go the extra mile

Our experience with Blue Haven started off well during the sales process, but unfortunately…read moreeverything changed once the contract was signed. Communication became difficult, timelines were not respected, and we were charged additional fees for multiple items that should have been addressed upfront. One situation that was especially disappointing occurred during the concrete phase. A contractor attempted to change the agreed-upon plan because it would have been easier for them, while also requesting additional charges. Not realizing my husband was the homeowner, the contractor stated, "These people have money, we should just charge them more." My husband then informed him that he was in fact the owner. We brought this concern to Nathan and Carrie, but their response did not seem surprised or concerned, which made us feel this type of situation may not be uncommon. We were originally promised the pool would be completed by October, yet the project was not finished until April. There were long periods where little to no progress was made, and crews rarely showed up consistently. Overall, this experience was extremely frustrating and disappointing. Based on our experience, we would not recommend this company.

I'm deeply disappointed with my experience with Blue Haven. After a hard sell on their ozone…read moresystem, I agreed to have it installed in 2021. Now, just a few years later, I've been told they no longer sell or service the units. I wasn't expecting it to still be under warranty, but I didn't expect to be completely abandoned either--NO ONE, not even Blue Haven, is willing to service it or even come take a look. The light fell out the first year, there are stains on the plaster, and they took zero responsibility for any of it. My pool has been and continues to be professionally serviced, so this isn't a case of neglect. And when I reach out to other pool companies for help, they won't even touch the system--several have gone out of their way to warn me about Blue Haven's poor reputation, which I now understand all too well. Unfortunately, putting in a pool with Blue Haven might mean enjoying it for one swim--then dealing with years of problems, frustration, and no support. Based on my experience, I cannot recommend them. I'm genuinely worried what else might go wrong.I wish a negative star was allowed.