This is the first year I have used Summit Pools and they have been excellent. Their prices are…read morevery reasonable and my pool has never been cleaner and the water clearer. Today I thought the pump pressure was too high and they addressed it right away. No hassles and no additional charges. This is outstanding customer service. I am a very happy customer and highly recommend Summit Pools.

I had Summit pools install a liner and new light spring of 2024. The liner has a weak point which…read moreis now dragging down the beading. The light is now full of water and the material used to seal it has failed and deteriorating. I have emailed several times just to be ignored and ghosted. I would not recommend this company to do any work on your pool.

Had our pool renovated. Very pleased with the results. Dragan, the CEO, is very responsive and…read morehands on..

Don't trust these guys. I'm paid more than 80k to redo my pool house located in Mclean, VA. The…read morepool never worked. Always green. Every time you call, they will send one cleaning crew for 180$, but the answer from them was that the pool will be better after a few days. After a few days, the pool is green, and you call again, and they will say our pool needs multiple cleanings, and they will do various cleanings and send various invoices. When cleaning, they say the pool will improve in a few days. After a few days, if you call to ask why the pool is green, they will say it's one more service. This pool was reconstructed, and the same company did the plumbing and machines. Please be careful when hiring this company--complete ripoff. After ripping off, they say customers know nothing about the pool. The response from Beltway Pool: You don't know how to maintain the pool, and you are dumb. You don't know anything about the pool.

I've been a customer for 5 years. THE WHOLE STAFF is just so amazing. I look forward to going in…read moregetting my water tested and picking up what we need for our pool. Bob and Chelsea are simply wonderful and will take the time to help you with anything you need!! Makes me happy to support a local business!

I'm a long time customer for a reason. These folks are professional and extremely competent,…read moreworking both on my spa and now my pool. Despite being fully booked on the holiday weekend, provided expert guidance over the phone and after hours to get my pool pump running. Now that's service!

They are very professional company . They gave us an extremely detailed bid to rebuild a new pool…read morefor us . Their price was a little higher so we didn't hire them but they seemed extremely professional , responsible with good communications.

We had a really great experience with this pool company from start to finish. They were super easy…read moreto work with, very skilled, and very polite the whole time. Every question we had was answered clearly and patiently, which made the whole process feel stress-free. They came recommended by our neighbor-- Subcomm definitely lived up to expectations, we were not disappointed at all! They really took the time to understand our pool and what it needed instead of just doing a quick, generic job. On top of that, their customer service was excellent both on the phone and in person-- friendly, responsive, and just overall pleasant to deal with. Their pricing was also very competitive, especially considering the quality of the work and level of service we received. We'd absolutely recommend them to anyone looking for reliable, knowledgeable, professional, and fairly priced pool service!

We've used Millennium Pools to open, close and service our pool (as needed) for approximately the…read morelast five years. After having poor experiences with some of their competitors, I've been very pleased with their professionalism and attention to detail while still offering competitive prices. I appreciate their work order reports and the very detailed pictures that they include. I also wanted to call out two of their employees, specifically -- Nahum and Miguel. This year, due to all of the snow, our pool cover caved in and the pool cover pump accidentally pumped out most of the pool water before we discovered it. That, coupled with lots of leaves in the pool, made for a much more difficult opening this year. Nevertheless, Nahum and Miguel went the extra mile to get the pool to open very clean and clear. They spent extra time but did so with a very positive, helpful attitude that I appreciated. I would highly recommend them.

Update: After posting this review, Millennium Pools reached out to us and worked with us on an…read moreupgrade we were considering for our pool. We appreciate that gesture and their willingness to address some of our concerns. While our original experience and the delays remain unchanged, it is only fair to acknowledge their effort to make things better. After more than six weeks, our pool liner project is still not complete because Millennium Pools has measured the liner incorrectly multiple times. We are now waiting for a third liner and hoping it finally fits. To make matters worse, the company removed our old liner and left our pool empty and without a liner for two weeks while we wait for the replacement. What should have been a routine liner installation has turned into a lengthy and frustrating process. The company has offered no discount or compensation for the delays, inconvenience, or loss of use of our pool, despite the fact that the mistakes were entirely their own. We have spent tens of thousands of dollars with this company and expected better service, communication, and accountability. Based on our experience, we cannot recommend Millennium Pools.

Excellent team to work with... they have been maintaining our pool for many years, and…read morecommunication level is great!

Elite pools is a great team to work with. They are knowledgeable and genuinely want your pool to be…read moreenjoyable. They follow up when they say they will, the service is excellent.

I am a former customer and moved out of the NoVa area, but thought I'd take a chance to see if Greg…read morewould be willing to deliver a hot tub to Richmond. Not only was he able to do that, his sons brought the exact color and tub I wanted 3 days after my purchase! It is easy to recognize that this is a family run business who cares about their customers! Greg made time to answer every question personally- I never waited on hold in a queue or was asked to press O to speak to an operator, I only spoke to Greg who is running his business well from start to finish! I'm beyond grateful that my relationship with Outdoor Leisure didn't stop at a mile marker on 95. If you are looking for a hot tub, call Greg, his vast knowledge of the quality products he has hand selected and his fantastic customer service will make you a customer for life. Thank you Greg!

Let's start with the hot tub purchase. Greg was excellent talked us thru many options risks rewards…read moreand really wanted to make sure we got the right unit for us. 100% got us the right tub for us. As hot tub newbies we needed help. Greg was supportive of zoom/FaceTime calls to get us in the right path. Customer satisfaction at its best. We were still unsure of the whole chemicals etc and that is where Drew came to our rescue/education. We came into the store in a Saturday morning and he gave a class on chemical balancing that even I could understand. We are 4 months into owning our tub and it has been the best purchase we have made. If you are thinking about getting a hot tub go see these guys. They are local hardworking honest and working to get you the right tub.

I found Oak Hill Pool and Spa through my home warranty company when my pool filter broke down in…read morethe middle of the season. David - I assume the owner - was very helpful and took my calls even on weekends to help me. We had some problems with another company but I gave my full trust to David and he did not disappoint. They were on time and fix the problem without a problem. I wasnt even at home and everything went perfectly. I had a smooth working filter without a glitch. They know what they are doing and they are doing it very good. Too bad we live out of their service area to work with them in the future. But if you have a pool and in their service area, I will highly recommend hiring them for your issues.

I can't believe that Oak Hill Pool and Spa hasn't received a review! We found this company through…read moreour HMS home warranty and they have met... exceeded... our expectations!!!! The whole crew is incredible but Elias our Pool Tech is phenomenal. He is available 24/7 and is always on point with troubleshooting our needs. As a new pool owner we need a lot of hand holding, Elias and crew have always been very very fair with pricing and are willing to walk you thru the process step by step. Highly recommend!!!!!!