The Pool Company Construction just completed a renovation of our pool (new coping, tile, pool…read morelighting, railing). Their work was outstanding. No one really enjoys spending money on renovation projects, but we were so pleased with the results, and feel the money was well spent. From their first visit to discuss options and provide an estimate, through the entire project, they were professional, courteous, responsive and friendly. A special thanks to Gayle and Patrick. If you need anything done to your pool, give the Pool Company a call. I know that you won't be sorry. Steven T. (Spotsylvania)

I would like to give a big shout out to The Pool Company for their awesome and impeccable customer…read moreservice. I reached out to them being a new client and they did exactly what I signed on for. Kat was extremely friendly and courteous and kept me updated as well as Steve. Dave and Alan arrived and went right to work to drain and clean my pool. They also serviced my new Hayward system. Knew exactly what was needing to be down! Such a wonderful duo that is an asset to the company. I am not physically able to take care of our pool and they have earned my appreciation and respect. I will be a client from here on and plan on using their services to close and open my pool from here on out. You were all a life saver for me and many, many thanks to all of you :) If I could give 10 stars I would!!!!! K. Kirby

While we had a bit of a rocky start with the company (the crew that worked on the replaster fell a…read morelittle short of expectations), in the end Yan, Elmer and Kirk really stepped up to the plate and came through with flying colors with their customer service. The had a crew return to acid wash and polish the entire pool, and it's now in wonderful shape. Not everything is done perfectly every time, and I wholly admire and respect companies that truly honor and fulfill their warranties. Millennium can be proud of theirselves and their employees, and I would recommend them without hesitation.

Here is my story ! Called Milinium pool in July to fix the…read morepool cover First guy came broke 4 tiles informed Adam the manager he could care less Pool cover still not working called again e mail no reply ! 2 weeks later someone came again broke the line ! New line had to be ordered waited another 3 weeks Still pool cover not working!! Called e mailed text, rude and unprofessional service A week later someone showed up again did nothing, still not working pool is dirty from leaves debris etc and summer is over ! Pure madness and substandard service Called " safe cover " company they came spent 2 hrs and the cover is working 4 months of stressful saga I would give them 0 stars had it was an option Stay away from them!! Use: safe cover Or other co

Hands down, this is the BEST place to buy a hot tub in the Washingron-Metro Area! I was desperate…read moreas my 20 year-old one kept giving me problems so I decided to get rid of it. I wanted a hot-tub by Christmas when looking at options in November 2020. I didn't want to overpay and I wanted specificity details with mine - small details, trust me. After extensive Google searching and talking with people I stumbled upon Capitol Hot-Tubs. I gave them a call immediately after pursuing their website and got the best salesman ever! Jason Strom, was super polite, fun, and eager to help me find my Nect hot tub for a value. Well, he delivered and although I did t get my hot tub by Christmas, he promised it would come mid-January and YES it did! I'VE BEEN ENJOYING IT FOR ONE MONTH NOW AND ITS ONE OF THE BEST PURCHASES I HAVE MADE IN MY LIFE!

Sauna purchased 1 month ago under warranty. Door improperly sealed causing water intrusion…read more Multiple attempts to resolve ignored. Currently escalating through consumer protection.

Vlad and the team are great. I've had them open my pool, close my pool, service my pool, and they…read morealso installed my pool heater. Their prices are fair and Vlad is always responsive to requests. I've had pool companies never get back to me which makes no sense considering I'm trying to get them paid. I've NEVER had that issue with Vlad. Never had a problem with anything that they have done and will continue to use them moving forward!

Where do I begin, but to say that Summit Pools was amazing to work with during my difficult above…read moreground pool nightmare. The liner started to come apart on my 2009 Johnny Weissmuller pool. The team came to look at it and discovered that the wall and skimmer were corroded and needed to be replaced. They got right to fixing it during scorching heat. It took two days but now it looks gorgeous. I definitely recommend Summit Pools.

Tom is owner operator of ASP. He and his technicians have been taking care of my pool since 2018…read more ASP has my pool looking clean and inviting. My pool was a disaster last year before he took over with the maintenance of it. I was in the hospital with cancer and bone marrow transplant treatment at VCU Massey Cancer Center in Richmond, VA for many months. The pool looks great and he and his technicians are always willing to go the extra mile. He cleaned the white steps into the pool so well they looked bleached, but he used the appropriate chemicals to make them look great. I am glad I hired him.

From the owner: Our professional pool care company provides our customers with easy, informative, and friendly…read morerepair and maintenance for their swimming pools. Our pool technicians exceed the highest standards of professionalism and technical skill, bringing a whole new level of customer service to the pool care industry. With ASP's help, you can focus on making memories--we'll take care of the rest!

Signed contract September 2020 for install end of January 2021…read more Construction started June 2021 for a "30-45" day project (still not complete May 27, 2022). Many issues: -Concrete color is salmon, not tan, even AAA workers have said they don't think it is the color they intended -$10k in damages to asphalt driveway (that we were assured by the owner wouldn't happen because we would start our build in January when the ground is frozen) -Major grading issues that causes pool to flood any time it rains -Project abandoned by Brian in August 2021 -Firepit was thrown off to the side and not incorporated into our design -Poor Quality/Workmanship with concrete: no 90° angles, crooked lines, sharp surface, etc. -Tan fence installed with 3-4 different shades (after wrong fence color against our HOA was delivered) -Backwash line overflows/doesn't drain and is eroding our basement foundation and retaining wall -Not enough characters to continue this list. May 2022: Still waiting on project to be finished/corrected. No urgency because this is their "busy season" and have new pools to install. This is the biggest financial mistake I have ever made. Richard Shaver (owner) sat at my breakfast table and told my husband and I that he would build us a backyard oasis. He talked about God and doing good for people. Haven't heard from him since the day we signed the contract. I would love for him to photograph our project and proudly present it on his social media without using Photoshop. If I could have them dig it up and refund us, I would. May 2025 - still flooding, Richard Shaver is a ghost!!

Run!!!!!!! AAA pools is Garbage, overpriced, and the quality of their work is completely trash. If…read morethere was a code or building inspector for pools like there is for homes this company would fail. Owner comes to preach about all the lovely things he's done and takes your money then is never available and won't come out to your house to address the issues he employees created. If you use AAA pools be prepared to get lawyer as many before me have. If I sold you a Lamborghini then threw paint on it and couldn't get it off, I bet you be pretty pissed too. My place looks like people I hired off the street built it, with so many issues,

I was drowning n they were doing nothing one star in instead of them saving me they were playing in…read morethe water the service was horrible they don't do anything when anyone drowns they scream at kids so that is why I rate it a one star.

I began my search for a pool a few years prior. I had started conversation and even had a plan with…read moreanother local company and suddenly communication stopped. Later, I found that my point of contact had left and there was follow up plan implemented. This was super disappointing so I began my search again. I also started exploring the option of contracting out each step as a cost saving measure and realized quickly having a turn key company was more desirable for me. I started to asked around and did online searching for a reputable company who specialized in fiberglass and saltwater pools and was very interested in tanning ledge. I found River Pools and Spas in late 2019. They were super attentive and scheduled time to come see me and talk about my goals. They designed my dream that included a waterfall and fire pit. I was impressed with their transparency and there informative website. Their videos and articles touch every question you could possible have and are absolutely a must to review. They will help you understand the true cost of pool installation and set realistic expectations. This is a very large purchase and you pay for what you get. Fast forward, April 2020 and my pool project was complete. This planning and scheduling started in December 2019 and couldn't of been more timely with the impact of COVID. We really enjoyed the luxury of my at home oasis. Where there set backs and challenges, yes! But weather is not predictable, shipment delays due to COVID and nor was my water table requiring some additional stone. None of this was River Pool and Spas fault and their communication was on point. Every time a challenge presented they did what I would expect a company to do, they communicated and did what was right to fix it instead of ignore you. I live on a very busy corner lot and has created a lot conversation on my experiences and recommendations and lead me to share my experience here. I highly recommend them! I will enjoy this pool and my added features for many, many years and couldn't be more pleased. They nailed my expectations and the look and feel I desired. They truly customized my layout and didn't try to put me into a box. It isn't just the pool it is full service offerings.

River Pools Roanoke - Extremely Unresponsive…read more We've been trying to reach River Pools Roanoke for over a month now about an inground pool installation and still have not heard back from anyone. We called multiple times during their business hours, left several voicemails, and sent text messages as requested, but no one has returned a single call or message. If this is how they treat potential customers at the very beginning of the process, it really makes you question how they would handle a major project or any problems after installation. This franchise comes across as completely irresponsible when it comes to basic communication and follow-through. We've decided to look elsewhere for a pool company that actually answers the phone and respects our time.

I called Jon over the weekend to level an area in my yard for a pool…read more Due to Corona all pools are closed and the only way for the kids to get in some swimming this summer is to get your own pool. He committed to coming on Wednesday evening and showed up as promised for the price he promised. He was Excellent! I highly recommend him for any dirt work. The kids and I are soon being going to enjoy our own pool this summer. Thank You so Much Jon!

From the owner: I specialize in grading driveways, re-grading yards and tilling, bushhoging overgrown fields,…read moretilling your vegetable garden, drilling your post holes for your new fence, and raking your yard or open woods,and preparing shed pads, pool pads, storm pond maintenance, and snow plowing. I also provide dump trailer rental, junk removal and debris removal services.

This is the 2nd pool Denis and his team have put in for us. It is the same team for both projects…read more5 years apart and that says a lot in itself because it can be hard to keep employees so he's doing something right to have the same core team on board. Firstly, the pool is GORGEOUS! They not only installed it well and very quickly, they made sure to spend hours cleaning it before presenting it to us. It was pristine. Secondly, they are reliable beyond belief. Each day they arrived on time to do what needed to be done. We had terrible weather during our project but as soon as it cleared up, they were right there getting the job done. This all is a rare quality among contractors! Thirdly, they are a family owned business and such nice people. I know I can trust them and enjoy talking to them bc they are professional and good. And lastly, they treated our property well. Having done this before, we knew there would be some damage that comes from gravel trucks arriving to the site, excavation, etc but all the wear and tear we experienced was normal and minimal. The guys cleaned up every bit of leftover pieces, trash, and materials. Denis and his team know pools. They charge fair prices, do great work, are earnest and care about the customer. I highly recommend them!

Denis and AB Pools did an amazing job with installing our dream backyard pool. He was able to turn…read moreour craziest ideas into reality while remaining committed to our budget, schedule, and yard constraints. We would give him 10 stars if we could, we highly recommend AB Pools to anyone interest in getting a pool or having one serviced. Thanks Denis!