We have been loyal satisfied customers of Finn's Pool Service for more than 30.years. Owner Sean…read moreFinn is great and so is his top service guy Curt. We will use Finn's as long as we have a pool. We recommend Finn's highly.

Had a really great experience with Finn. My landscaper dropped his lawn mower in my pool (lost…read morecontrol, silly mistake) but it ended up leaking gas and oil into the pool. We called a couple companies who said they could not really assist (I maintain my own pool and dont have a regular company I call for maintenance). When we called Finn, the dispatch said they would leave him an urgent message but he might not get back to us until evening. Instead he called within 10 minutes, told us to turn off the pumps immediately and that he would send someone over to start draining it. That occurred within 45 minutes of the call. We explained that in 4 days we were having a pool party for my moms 70th birthday and he Finn did an excellent job - drained the pool, arranged for a power washer, and water delivery service. They were fast, responsive, and knowledgable! Would highly recommend and I plan on using them for opening/closing as well.

You should absolutely steer clear from this unethical company. Expect broken promises,…read moreself-imposed installation dates they won't meet, and to be left hanging repeatedly. Sadly, you cannot count on Chris to keep his word, or even care about his commitments. What he is good at, is blaming everyone else in the world for his failing to show up or communicate with you. He'll never call, never update, never show, up, and generally not follow up. There are many quality pool companies out there. I highly recommend you find one more trustworthy than this one. IT makes me sad having to write this review, but I was given little choice, based on Chris' clearly just not caring -- and leaving my family hanging.

Contracted to replace heater, said they were done but the gas was not hooked up and they were ready…read moreto leave, said they were not licensed to hook up gas, owner went back to his TXT messages to show me he said he would not be able to hook up gas and read his TXT message to me aloud that said they would hook up the gas. They then hooked up the gas. Scheduled pool closing with them, they changed the date and then didn't show, won't return phone calls. This is the bottom of the bottom.

Dima and his team are absolutely wonderful. They have opened and closed my pool for several years…read moreand they always do an incredible job. They do such a great job closing the pool that is it always ready to use within 24 hours of opening in the spring - clear water and perfectly balanced chemicals. This year, I unfortunately had mice eat through some of the elements for my pool heater and Dima came out to troubleshoot and fix quickly. He even cleaned out the mess the mice had made and took steps to deter them from coming back. Dima also spent a great deal of time completely rewiring my pool pump and equipment (it was wired wrong by the pool builder) so I could control everything via the app. If you're looking for a knowledgeable, reliable, and trustworthy residential pool service definitely use DMV Pools!

Been a pool owner for many years this was the first time the pool was swim ready upon opening, they…read moredid an amazing job closing it and opening it, sparkling clear water on day 1. They also replaced my filter and it was smooth and excellent communication the entire way.

Good honest, direct folks with transparent and fair pricing. They are straight forward. They just…read morewant to get the job done well and keep going. The opened up the pool easy, kept the pool crystal clear and came urgently when the pump died. Hard working Eastern European folks who I think appreciates what they have in the U.S. and strive to do a good job and succeed. I respect and appreciate their attitude and service. There were no attempt for surcharges or surprise charges. Everything was straight forward and honest. Thank you.

Winterization and pool closing was done quickly and efficiently by Nick and Phillip. They were…read morecustomer-oriented, friendly and willing to explain things. This was rather refreshing

I reached out to them to get an estimate for a new pool project. They scheduled a time to come for…read morea site visit. The morning of, I get a text from the owner, I cannot make it, I need to run sum errands. I will be there on Monday. I replied and asked if he can come early Monday, given I have to go to work, no response. I called a on Tuesday, the person apologized and said he will be there Friday morning at 9. No one shows up, I called on Saturday, the lady who answered the phone was very rude, telling me they are busy with a big project in WV. If you cannot take on a second project, don't schedule a time with new clients, and if you cannot make your appointment, call and inform the client.

Trying to alert VIVA about the fences around their sight. The phone system will not take messages…read more Many promises but no progress. They have written and stated the weekly updates would be supplied. No responses. Now after opening dates we are not being told anything further.

We had a great experience with Imperial Pools - We have a 22 year old Anthony Sylvan pool that…read moreneeded a full face lift. Rado, from Imperial Pools, provided a clear and complete estimate of the work and materials. Before starting the job, he checked with us to make sure the coping and tile were the color expected. Removing the old coping and tile was done quickly and the job site was cleaned up every day. the new coping and tile installation, and the plaster resurface with "diamond bright" turned out great. They changed the lights and installed a new computer/wireless controller system. All of the work was done on time and within the estimate provided. We are very happy with the final product and the process along the way.

To start, I reached out to 7 different companies to get quotes for winterizing my pool. It's the…read morefirst year we have it (above ground, Intex 12x24) and I wanted a pro to close it and prep it for the winter months. Of the 7 companies I contacted, I heard from 5. Rado of Imperial Pools was by far the most professional reply. His email was prompt and courteous AND listed every service that he would provide as part of the winterization. He wasn't the least expensive, but because of his detailed proposal (email) and his prompt responses to my follow-up questions, I chose Imperial Pools. We scheduled for 8 am and he was right on time. Rado worked with two other gentlemen and they were all knowledge, professional and efficient. They wore masks and were careful to stay socially distant. They moved through each part of the process quickly and carefully and had all of the right equipment to do the job properly. In addition to partially draining the pool, adding the winter chemicals and removing the pool's stairs, they also blew air through all of the equipment and hoses. They carried the pool equipment (pump, filter, salt water/chlorinator) to my garage. The hoses were all bagged and stored for the winter. I am truly grateful for the excellent and efficient service. These gentlemen were top notch and I look forward to using Rado's company again. I can't recommend them enough! Hire them for all of your pool service needs!

We switched to Residential Pool Service after we had a bad experience with the team that built our…read morepool. Residential team has been great. They are quick and efficient. Plus, they take the time to point out where extra maintenance is needed to keep the pool in great shape. Glad we made the switch

Residential Pool Service has been servicing my pool for 5 years now. While I used to very happy…read morewith their service earlier, the last 2 years have been terrible. They clearly do an inadequate job during closing of winterizing the system and blowing out lines properly, because the last 2 years we have had damage to the pipes, pump and tiles that was completely avoidable. Then they charge above market prices for repair and hold off on providing service till repairs are done by them. They now send one inexperienced person to do the job that was done by 2-3 people earlier and charge more. Each maintenance report just blames the customer for their poor quality of service. I will be canceling my contract. The photo shows what my pool looks like after the 2nd opening visit.

Paul completely ruined my pool this year by not showing up for over a month. Terrible communication…read moreand missed multiple appointments. Poorly run business

Great service all around. When we had a problem with our pool filter, Paul had his team out to…read morediagnose the problem and provide the solution and an estimate for the repairs. The work was completed in a timely fashion and our pool was back to tip-top shape before our 4th of july party. Would definitely recommend!