We have been loyal satisfied customers of Finn's Pool Service for more than 30.years. Owner Sean Finn is great and so is his top service guy Curt. We will use Finn's as long as we have a pool. We recommend Finn's highly. read more

Had a really great experience with Finn. My landscaper dropped his lawn mower in my pool (lost control, silly mistake) but it ended up leaking gas and oil into the pool. We called a couple companies who said they could not really assist (I maintain my own pool and dont have a regular company I call for maintenance). When we called Finn, the dispatch said they would leave him an urgent message but he might not get back to us until evening. Instead he called within 10 minutes, told us to turn off the pumps immediately and that he would send someone over to start draining it. That occurred within 45 minutes of the call. We explained that in 4 days we were having a pool party for my moms 70th birthday and he Finn did an excellent job - drained the pool, arranged for a power washer, and water delivery service. They were fast, responsive, and knowledgable! Would highly recommend and I plan on using them for opening/closing as well. read more

2.5 stars. The positive is that I felt the contractor had strong knowledge in their trade and identified the issue quickly. However, I was disappointed with the communication aspect. When the contractor came out, I was expecting him to tell me what's wrong and give me a price. Instead, he diagnosed the problem as expected, but then fixed it temporarily without consulting me first and gave me a bill for over $125 for less than 30 minutes of work. I was billed an hourly rate for less than half an hour worth of work and was told that included the time to get to my home. Then he informed that I would have to pay for a new part and an additional $125+ in fees to install it. What was the point of fixing it temporarily if you can come in a day or two and replace the whole part? I did not appreciate this approach. In contrast, I contacted another pool company who said they would come look at it for free and they sent me an estimated cost of parts and labor BEFORE they even came out. I found that approach to be more transparent and fair. Now I am out over $125 and have a broken part because it was "temporary". As an honest person, I paid him for his work but will not be a repeat customer. read more

I was scammed by Zachary W. Do not recommend this unethical business . Mediocre experience and lies from the employee . Never did work after being paid . read more

These guys are on-time, incredibly fast and super informative. The owner is incredibly responsive for someone who is clearly involved in the day-to-day. I use Finn's for opening/closing each year and anything that comes up in between; they helped with a pump replacement last year and helped me with an emergency filter repair this year (they came out same-day..) read more

We have used Finn's Pool and Spa for the past 13 years. He's taken care of our openings & closings, as well as provided expert repair services and installation of new equipment. Over the course of the past several years Sean has installed a new heater, filter, pump, re-plumbed valves, replaced bad components, installed new seals, etc. All his work has been top-notch. We appreciate his "keep it simple" motto - especially as our pool is relic (going on 35 years old). We would recommend Finn's to others. read more

We've been extremely happy with the pool maintenance and repair services provided by Finn's Pool & Spa Services since we moved in to our house in Vienna, VA in 1999. In addition to yearly pool winterizing and spring opening, the company did a great job with various repairs and replacing the in-ground vinyl liner. In 2016 they removed the existing pool and designed and installed a gunnite pool that is just spectacular. Sean Finn goes way above and beyond with warranty service. He truly stands behind his work and the products he installs. Over the years I've found his advice regarding repairs to our previous pool and on the design of our new pool to be focused on what is the best solution for my situation rather than what will provide him with the largest profit margin. It's great to have service providers like Sean that you can really trust. read more

We have used Finn's for 3 years now and are very happy with the service. I highly recommend them!

I can't say enough about how awesome Finn's Pool & Spa Services were and continue to be. I called them in a bind in the middle of the summer because our pool pump was broken and our original pool company had decided to close down shop without telling any of their customers. They came out that day and FIXED IT! Finn's came highly recommended by many friends and the icing on the cake is that I see their name all over Madison high school as well as other sporting events where they give back to the community. That was the push for me to call them and I have no regrets in doing so. They closed our pool yesterday right on schedule and left the pool deck in better shape then when they arrived. Do yourself a favor and look no further! Customer service is top notch and the service is A+++. read more

We had a very bad experience while having over 7k of work done by Finn. He was about a month late to start the job after getting my deposit and taking the liner measurements. Then he didn't stand behind his work when there were problems. There was an obvious leak with my pool losing up to an inch of water every day. He came out once to have a look and try to fix it. Then he tried to say it was "normal" evaporation - hoping I would close my pool and forget about it. I did my own bucket tests and kept logs of the water levels and had to bring it all up just to get him to come out again and try to fix the leak. I got him to redo the seal around the skimmer since I figured out that the leak had to be there (not in the steps like he had assumed). Thankfully that fixed the problem because at that point he washed his hands of the job. The new liner had popped out of the track within a day of him finishing the work, and did it again before the pool was closed. He fixed it once but stopped returning my calls after that - even though it was an obvious defect in his installation. He tried to blame it on the liner "floating", but that was not the case and I told him so. He refused to come out and look for himself. I did the research and bought some liner lock and installed it. That fixed my issue, and should have absolutely been done as part of the initial install, or at least once he realized the liner he installed wasn't staying in place. Will give it two stars since it wasn't an absolute loss and I was able to fix the issues with a few extra hours of work on my part, but absolutely would not recommend to a friend. read more