Hands down, this is the BEST place to buy a hot tub in the Washingron-Metro Area! I was desperate…read moreas my 20 year-old one kept giving me problems so I decided to get rid of it. I wanted a hot-tub by Christmas when looking at options in November 2020. I didn't want to overpay and I wanted specificity details with mine - small details, trust me. After extensive Google searching and talking with people I stumbled upon Capitol Hot-Tubs. I gave them a call immediately after pursuing their website and got the best salesman ever! Jason Strom, was super polite, fun, and eager to help me find my Nect hot tub for a value. Well, he delivered and although I did t get my hot tub by Christmas, he promised it would come mid-January and YES it did! I'VE BEEN ENJOYING IT FOR ONE MONTH NOW AND ITS ONE OF THE BEST PURCHASES I HAVE MADE IN MY LIFE!

Sorry to have to write a bad review. Bought the Grandee from the Fairfax store about 5 years ago,…read morehas worked great except for the cover lifter. Getting service this year has been a nightmare. I replaced the entire mechanism for ~$1200 last year. This year (in March 2026), it detached from the hot tub, rendering it unusable in the prime spring weather. - I spent the last 10 weeks trying to get someone to come out to repair it (offered to pay full price) but no reponse. - Initially spoke to someone in the service center, who told me I needed a "bracket", and that it was on backorder. - A month later (in April), I reached back out to service center to check on status. I was told the original person I spoke to was no longer with the company, and the part wasn't the issue. - I asked to speak with a manager; was told to speak to Jeff. - Left multiple messages with Jeff, but he never got back to me. -Filled out the "service form", also no response. After 10 weeks, I got fed up waiting and went the DIY route. Located YouTube instructions on how to remove the panel. Once I did that, I saw the plywood they used to re-install cover lifter last year (which bears ~150 lbs of load btw) was only 1/8" thick, which would explain why the mechanism failed. I installed a 1" board, then remounted the screws on the lifting arm and closed up the panel. Fingers crossed, this will do the trick. As mentioned, the tub works mostly as advertised; Hot Springs equipment is great. However Capital Hot Tub doesn't seem to care about customers once they've made their purchase. The whole point of paying a premium price is to avoid this kind of hassle, and not have to DIY fix your stuff on the weekend.

Great service from Capitol Hot Tubs. Alex was extremely professional and did a great job servicing…read moremy existing hot tub. He walked me through all the chemicals and what I need to buy moving forward. I would highly recommend Capital Hot Tub, especially if you buy a house with an existing hot tub and need assistance!

I have been fighting with this company for three years regarding the cover to my hot tub! I have…read morecalled over and over again and spoke to people. I have written them emails. And nothing has happened. I either want them to replace the cover with a new one that works or give me a cheaper cover and they will credit me the difference. This has been for 3 years. Do not buy anything from them!

Great local pool. I called as it doesn't list the lane schedule clearly online. I bought a day drop…read morein pass. Lap lanes are labeled. They have kick boards and pull buoys. Bring your lock for the lockers. Wish they would fix the swimsuit "dryer" bin in the locker room.

Wakefield is really inconsistent with their pool hours. The online schedule doesn't match their…read more"paper schedule. ". Also, they indicate on a white board which lanes, tank and/or diving well are closed and times they reopen. However, none of these changes are communicated online or on their paper schedule. I've planned and shown up on two different days: Monday and Tuesday afternoon and haven't been able to use the facilities bc they changed the availability. What's the point of getting a pass when you don't know when it's available for use? The only upside is that the staff is nice and helpful. I'm not sure who makes the changes and communicates/doesn't communicate when pool users are allowed to use certain areas of the pool. They need to figure this out, or just know you'll waste your time!

We've used Millennium Pools to open, close and service our pool (as needed) for approximately the…read morelast five years. After having poor experiences with some of their competitors, I've been very pleased with their professionalism and attention to detail while still offering competitive prices. I appreciate their work order reports and the very detailed pictures that they include. I also wanted to call out two of their employees, specifically -- Nahum and Miguel. This year, due to all of the snow, our pool cover caved in and the pool cover pump accidentally pumped out most of the pool water before we discovered it. That, coupled with lots of leaves in the pool, made for a much more difficult opening this year. Nevertheless, Nahum and Miguel went the extra mile to get the pool to open very clean and clear. They spent extra time but did so with a very positive, helpful attitude that I appreciated. I would highly recommend them.

Update: After posting this review, Millennium Pools reached out to us and worked with us on an…read moreupgrade we were considering for our pool. We appreciate that gesture and their willingness to address some of our concerns. While our original experience and the delays remain unchanged, it is only fair to acknowledge their effort to make things better. After more than six weeks, our pool liner project is still not complete because Millennium Pools has measured the liner incorrectly multiple times. We are now waiting for a third liner and hoping it finally fits. To make matters worse, the company removed our old liner and left our pool empty and without a liner for two weeks while we wait for the replacement. What should have been a routine liner installation has turned into a lengthy and frustrating process. The company has offered no discount or compensation for the delays, inconvenience, or loss of use of our pool, despite the fact that the mistakes were entirely their own. We have spent tens of thousands of dollars with this company and expected better service, communication, and accountability. Based on our experience, we cannot recommend Millennium Pools.

I reached out to them to get an estimate for a new pool project. They scheduled a time to come for…read morea site visit. The morning of, I get a text from the owner, I cannot make it, I need to run sum errands. I will be there on Monday. I replied and asked if he can come early Monday, given I have to go to work, no response. I called a on Tuesday, the person apologized and said he will be there Friday morning at 9. No one shows up, I called on Saturday, the lady who answered the phone was very rude, telling me they are busy with a big project in WV. If you cannot take on a second project, don't schedule a time with new clients, and if you cannot make your appointment, call and inform the client.

Trying to alert VIVA about the fences around their sight. The phone system will not take messages…read more Many promises but no progress. They have written and stated the weekly updates would be supplied. No responses. Now after opening dates we are not being told anything further.

This is the first year I have used Summit Pools and they have been excellent. Their prices are…read morevery reasonable and my pool has never been cleaner and the water clearer. Today I thought the pump pressure was too high and they addressed it right away. No hassles and no additional charges. This is outstanding customer service. I am a very happy customer and highly recommend Summit Pools.

I had Summit pools install a liner and new light spring of 2024. The liner has a weak point which…read moreis now dragging down the beading. The light is now full of water and the material used to seal it has failed and deteriorating. I have emailed several times just to be ignored and ghosted. I would not recommend this company to do any work on your pool.

I highly recommend Spa Soulutions. I am in the Hot Tub Business for 30 plus years and over the…read moreyears I have enjoyed working with Joe. Spa Soulutions prices are better than the Competitors!!!

I would highly recommend Spa Solutions. I had asked several companies if they could do anything for…read moremy tub without success. I found Spa Solutions on Yelp and read all the great reviews, they were spot on, they solved our problem and were nice to work with.

Excellent communication and pool cleaning resulted in removal of stains and we now have a pristine…read morepool.

I have used Dolphin for 2 years for weekly pool service. They have been fantastic! On time,…read moreresponsive and did quality work.

The past 5 years I have used Leslie's for all my pool needs. I get my water tested there all the…read moretime and they (based on the test) recommend a product or not. I use the example of the old full service gas stations. Yes, I pay a little more but I. Am paying for their knowledge. My pool is always clear. Thank you Hybla Valley Leslies for this.

They had the exact part I needed and the guy behind the counter gave me instructions on how to…read moreinstall it. Awesome.

Dear Mr. Meadows, I…read morewish to thank you for having such a customer friendly company! In the past 3 weeks, I have purchased plants in your Leonardtown, Leesburg, Reston, and Great Falls (Rt. 7) locations. In addition, I have had Pepe Ayulo (in your landscape division) plant a screen of Leyland Cyprus and plan a patio for our home. Each time that I visited your locations I received high quality plants and GREAT customer service! The climax was when I asked for our patio to be scheduled around my vacation and surgery. Erin Glascock called and worked with me to find the best date possible. She was fantastic! I am still waiting for Long fence to schedule my fence installation and I contracted them first! Erin was professional, warm, understanding, and accommodating! I will definitely continue to buy my plants from your stores and refer my friends for all of your services! Thank you, Jim James B. Montfort III

I do love Meadow's Farm and this location is a nice little spot. Mind you they are not nearly as…read morestacked as their local competitor and this particular location is not as big as some of the other spots but it gets the job done. The parking is ample and they always have the place cutely decorated. As a whole, they have a decent selection and the staff is wonderfully helpful. They offer an educator discount, which I love, and I bet they would have a first responders discount but I am an educator so that's my focus, and I get a bday discount annually as well. I am a kid in a candy store when it comes to plants so I do wish they had an easier pricing display as it can sometimes be tricky to figure out a price. I recently got a French lavender, which IYKYK, where the competitors did not have any and yes, there is a big difference. As always peeps, please support your local small biz! Cheers! 7/2/26