We've used Millennium Pools to open, close and service our pool (as needed) for approximately the…read morelast five years. After having poor experiences with some of their competitors, I've been very pleased with their professionalism and attention to detail while still offering competitive prices. I appreciate their work order reports and the very detailed pictures that they include. I also wanted to call out two of their employees, specifically -- Nahum and Miguel. This year, due to all of the snow, our pool cover caved in and the pool cover pump accidentally pumped out most of the pool water before we discovered it. That, coupled with lots of leaves in the pool, made for a much more difficult opening this year. Nevertheless, Nahum and Miguel went the extra mile to get the pool to open very clean and clear. They spent extra time but did so with a very positive, helpful attitude that I appreciated. I would highly recommend them.

Update: After posting this review, Millennium Pools reached out to us and worked with us on an…read moreupgrade we were considering for our pool. We appreciate that gesture and their willingness to address some of our concerns. While our original experience and the delays remain unchanged, it is only fair to acknowledge their effort to make things better. After more than six weeks, our pool liner project is still not complete because Millennium Pools has measured the liner incorrectly multiple times. We are now waiting for a third liner and hoping it finally fits. To make matters worse, the company removed our old liner and left our pool empty and without a liner for two weeks while we wait for the replacement. What should have been a routine liner installation has turned into a lengthy and frustrating process. The company has offered no discount or compensation for the delays, inconvenience, or loss of use of our pool, despite the fact that the mistakes were entirely their own. We have spent tens of thousands of dollars with this company and expected better service, communication, and accountability. Based on our experience, we cannot recommend Millennium Pools.

I highly recommend Spa Soulutions. I am in the Hot Tub Business for 30 plus years and over the…read moreyears I have enjoyed working with Joe. Spa Soulutions prices are better than the Competitors!!!

I would highly recommend Spa Solutions. I had asked several companies if they could do anything for…read moremy tub without success. I found Spa Solutions on Yelp and read all the great reviews, they were spot on, they solved our problem and were nice to work with.

Hands down, this is the BEST place to buy a hot tub in the Washingron-Metro Area! I was desperate…read moreas my 20 year-old one kept giving me problems so I decided to get rid of it. I wanted a hot-tub by Christmas when looking at options in November 2020. I didn't want to overpay and I wanted specificity details with mine - small details, trust me. After extensive Google searching and talking with people I stumbled upon Capitol Hot-Tubs. I gave them a call immediately after pursuing their website and got the best salesman ever! Jason Strom, was super polite, fun, and eager to help me find my Nect hot tub for a value. Well, he delivered and although I did t get my hot tub by Christmas, he promised it would come mid-January and YES it did! I'VE BEEN ENJOYING IT FOR ONE MONTH NOW AND ITS ONE OF THE BEST PURCHASES I HAVE MADE IN MY LIFE!

Sorry to have to write a bad review. Bought the Grandee from the Fairfax store about 5 years ago,…read morehas worked great except for the cover lifter. Getting service this year has been a nightmare. I replaced the entire mechanism for ~$1200 last year. This year (in March 2026), it detached from the hot tub, rendering it unusable in the prime spring weather. - I spent the last 10 weeks trying to get someone to come out to repair it (offered to pay full price) but no reponse. - Initially spoke to someone in the service center, who told me I needed a "bracket", and that it was on backorder. - A month later (in April), I reached back out to service center to check on status. I was told the original person I spoke to was no longer with the company, and the part wasn't the issue. - I asked to speak with a manager; was told to speak to Jeff. - Left multiple messages with Jeff, but he never got back to me. -Filled out the "service form", also no response. After 10 weeks, I got fed up waiting and went the DIY route. Located YouTube instructions on how to remove the panel. Once I did that, I saw the plywood they used to re-install cover lifter last year (which bears ~150 lbs of load btw) was only 1/8" thick, which would explain why the mechanism failed. I installed a 1" board, then remounted the screws on the lifting arm and closed up the panel. Fingers crossed, this will do the trick. As mentioned, the tub works mostly as advertised; Hot Springs equipment is great. However Capital Hot Tub doesn't seem to care about customers once they've made their purchase. The whole point of paying a premium price is to avoid this kind of hassle, and not have to DIY fix your stuff on the weekend.

Just joined (Month of May Discount), tried out for 30 days & decided well worth it. Plenty of…read morelighted parking areas. Front Desk & Tour was great. Once enrolled, easy check-in, so far always greeted. The facility stays clean, the pool, showers, equipment. Love the in-door track above one of the ice-rinks. Stays nice & cool, and sometimes you have skaters to watch while doing laps. . Wife already tried a class & enjoyed it. They release updated schedules regularly. The pool is awesome, only have had to share a lane once. They have a diving board & climbing wall in the deep end. They have a nice shallow area for families. Locker rooms have plenty of lockers, showers. A little short on benches. They also have a climbing wall (not my thing) but the young people seem to love it. They have gym, fitness and other type of classes available. We are looking forward to our first year membership.

Most unprofessional gym environment I have ever encountered, no etiquette from members slamming…read moreweights breaking machines and spending long periods of time on each machine which shouldn't be an issue but there is only 1 of each machine. Staff members judged me for lifting more than the average person while I was working off of my numbers that will help me improve my strength the layout of the gym is very confusing and there are a lot of ways to make the gyms layout better. Another note is I am all for younger children working out. However, there is no reason for kids that appear to be 10-12 years old using the gym especially when they don't have adult supervision I am shocked that this is allowed as most gyms have an age requirement. Another issue is there are clear and posted gym rules that members seem to take as suggestions, slamming weights on machines, wearing flip flops in the gym etc. if there are gym rules they should be enforced by the staff. The bench press racks are not bolted into the floor and are crooked, the dumbbells are unorganized and the members that pay hard earned money deserve better than what the establishment has to offer.

Very responsive up front, but when it came to the details it appears they were no longer interested…read morein repairing my pool hear pump. Ghosted and then a no show at appointment time.

Joshua was amazing. He was quick to responses and very very accommodating. He was flexible on…read moreschedule and provided in depth knowledge and advice. I will 100% continue to use his services in the future.

Punctual and they work on auto pilot. I don't have to worry about calling them…read more They also have email reports for all the work they do,

Best pool service I've ever had. Been with them for nearly two years, they have come through for…read moreme on multiple occasions - helping to keep a 25+ year old pool with older equipment running.

I've been a customer for 5 years. THE WHOLE STAFF is just so amazing. I look forward to going in…read moregetting my water tested and picking up what we need for our pool. Bob and Chelsea are simply wonderful and will take the time to help you with anything you need!! Makes me happy to support a local business!

I'm a long time customer for a reason. These folks are professional and extremely competent,…read moreworking both on my spa and now my pool. Despite being fully booked on the holiday weekend, provided expert guidance over the phone and after hours to get my pool pump running. Now that's service!