While we had a bit of a rocky start with the company (the crew that worked on the replaster fell a…read morelittle short of expectations), in the end Yan, Elmer and Kirk really stepped up to the plate and came through with flying colors with their customer service. The had a crew return to acid wash and polish the entire pool, and it's now in wonderful shape. Not everything is done perfectly every time, and I wholly admire and respect companies that truly honor and fulfill their warranties. Millennium can be proud of theirselves and their employees, and I would recommend them without hesitation.

Here is my story ! Called Milinium pool in July to fix the…read morepool cover First guy came broke 4 tiles informed Adam the manager he could care less Pool cover still not working called again e mail no reply ! 2 weeks later someone came again broke the line ! New line had to be ordered waited another 3 weeks Still pool cover not working!! Called e mailed text, rude and unprofessional service A week later someone showed up again did nothing, still not working pool is dirty from leaves debris etc and summer is over ! Pure madness and substandard service Called " safe cover " company they came spent 2 hrs and the cover is working 4 months of stressful saga I would give them 0 stars had it was an option Stay away from them!! Use: safe cover Or other co

Excellent communication and pool cleaning resulted in removal of stains and we now have a pristine…read morepool.

I have used Dolphin for 2 years for weekly pool service. They have been fantastic! On time,…read moreresponsive and did quality work.

Joshua was amazing. He was quick to responses and very very accommodating. He was flexible on…read moreschedule and provided in depth knowledge and advice. I will 100% continue to use his services in the future.

Highly recommend Joshua for any hot tub repairs! He was super responsive from the start, arrived on…read moretime, and was professional and friendly throughout the whole process. He fixed our burned-out hot tub pump quickly and explained everything clearly. He's also been helping us troubleshoot some additional hot tub repairs, which we really appreciate. Great service and someone you can trust--would definitely call him again.

Dima and his team are absolutely wonderful. They have opened and closed my pool for several years…read moreand they always do an incredible job. They do such a great job closing the pool that is it always ready to use within 24 hours of opening in the spring - clear water and perfectly balanced chemicals. This year, I unfortunately had mice eat through some of the elements for my pool heater and Dima came out to troubleshoot and fix quickly. He even cleaned out the mess the mice had made and took steps to deter them from coming back. Dima also spent a great deal of time completely rewiring my pool pump and equipment (it was wired wrong by the pool builder) so I could control everything via the app. If you're looking for a knowledgeable, reliable, and trustworthy residential pool service definitely use DMV Pools!

Excellent responsiveness to my calls with Quik service. Provided the best pricing compared to five…read moreother pool service companies in the area. Great quality, and great customer service.

Vlad and the team are great. I've had them open my pool, close my pool, service my pool, and they…read morealso installed my pool heater. Their prices are fair and Vlad is always responsive to requests. I've had pool companies never get back to me which makes no sense considering I'm trying to get them paid. I've NEVER had that issue with Vlad. Never had a problem with anything that they have done and will continue to use them moving forward!

Where do I begin, but to say that Summit Pools was amazing to work with during my difficult above…read moreground pool nightmare. The liner started to come apart on my 2009 Johnny Weissmuller pool. The team came to look at it and discovered that the wall and skimmer were corroded and needed to be replaced. They got right to fixing it during scorching heat. It took two days but now it looks gorgeous. I definitely recommend Summit Pools.

The Pool Service with this company is impossible to say anything wrong about.... This team can take…read morea pool completely not well kept, and turn it into perfection. The key to a great service is to have it stay that way, and this Team will keep your pool looking like it just should be featured in a magazine every time you look out the window. I would highly recommend this service to anyone looking for perfection and service from responsible, and knowledgeable people. You cannot miss with this Team!

From the owner: We do the best and nothing lessread more

DO NOT USE THIS COMPANY. Their customer service is horrible. They are arrogant, overpriced,…read moremisogynistic, and obnoxious. We bought a house with a small pool and went to Caribbean Pool Service as a both a local Alexandria company and the company that had previously serviced the pool hoping to find a company we could trust to help us with our new pool. After zero communication over more than a week after we had scheduled to have the pool 'cleaned', the first crew arrived with broken equipment to drain the pool. Two weeks after the initial scheduled date, the acid wash made the pool worse. When we contacted the company they told us we had asked for the acid wash. We clearly were new pool owners who had no idea what we were doing and had looked to them for their professional opinion. I was told initially that the president of the company had come to look at the pool to see what it needed but later was told that they hadn't looked at the pool and that it was our request. Upon calling repeatedly and being put off over and over we contacted other pool companies for estimates. Caribbean demanded that we pay for the acid wash but finally negotiated a price and they said they would re-plaster the pool. It took additional weeks of calling and being put off and patronizing and condescending responses but they came and drained the pool. It still took another TEN days before before they finally sent a crew who blasted music on a Sunday morning in our quiet neighborhood. To top it off, they sent us a bill the next day after completion with an immediate due date! When we didn't pay within a few days we were sent threatening, harassing and demeaning emails and messages. Even when we sent them payment information, they followed up with additional harassing emails. I have dealt with dozens of contractors and service companies over the years. I have NEVER had service this atrocious. Please do yourself a favor and find another company.

We have a pool that needed new tile and coping because it was old. I called Caribbean and two other…read morecompanies for an estimate. Their estimate was free and their price was very competitive. The guy who came out was very friendly and very knowledgeable about pools and the work that needed to be done on my pool specifically. After checking their references, I decided to go with Caribbean because I felt very comfortable and their customers were very positive. Once we picked out our tile and coping, they got started right away. They started everything on a Monday and had it ready to swim in by the weekend with everything done. I was very pleased with the work they did and how quickly they got it done. We were so pleased that we have them doing a weekly pool cleaning for us this coming summer.

This company has been a complete disappointment. Their lifeguards consistently ignore community…read morerules, alter posted regulations without any authority, and spend time on their phones instead of watching swimmers. Multiple residents, including myself, were told to leave the pool during designated lap swim times clearly allowed by our HOA rules. Their staff is unprofessional, poorly managed, and creates safety risks for everyone at the pool. I would never recommend Premier Aquatics to any community seeking reliable and respectful pool management.

I've been working with Amir and his team for 3 years now, ever since I built my pool. Amir is…read morealways responsive! He has saved me multiple times, such as when I decided to open the pool too early--once even showing up at 10 p.m. to ensure my pipes wouldn't freeze overnight. Additionally, and just as importantly, as a real estate agent, Amir will always come to inspect homes with pools for me on very short notice, which is crucial for buyers who need to act quickly.

Amir and his team are amazing! We've been using American Pool Service for a couple of seasons so…read morefar and I can't say enough good things about them. I hired them when I had a leak underground that neither of the (big or small) pool companies could identify. But Amir came in and kept at it until he found the problem. From that point on, we've only been using APS. They even replastered our pool last season and did it in a timely manner. I find their pricing to be very reasonable.