I would highly recommend Diaz spa movers. Very professional and they were on time, explained everything and very reasonable price versus several other companies I called read more

I had a great experience with Diaz Service Professional Spa Movers. Our very large spa got a leak and needed to be moved for repair. Not only was the spa very large but we had it "sunk" with concrete on 3 sides so it was in a very difficult place to move. Their team moved it out/back over a couple of weeks and each time they showed up on time and did an extremely professional job. I would happily recommend their services as it was a great experience all around. read more

At first we were just going to move our spa and store it on our driveway while our yard was landscaped, then move it back. Then 3 days before we decided to just have it hauled off. Diaz Spa Movers had no problem with that. We drained it, they showed up and disconnected it from the power- hard wired, not a plug. Then they stood it on end and slid it out to the truck, loaded it and were done in less than an hour. Excellent service!! read more

Very nice crew and did a great job. Showed up on time and used plywood to protect my turf.

Diaz Spa did a fantastic job. From the initial contact until the final spa delivery, the team at Diaz Spa was courteous, professional and great to work with. Luis and Adelina were always quick to respond to my questions an details and Isaac, Fernando, Gabino and Jesus delivered the spa in perfect condition with a smile on their faces. If you want a team of professionals at a reasonable price to help you with moving your spa, Diaz Spa Movers is the company to use! read more

Dear Isaac, Jesus, Efren and Javier, Thank you for delivering my new Jacuzzi spa today, as well as moving my old spa out of the way. The four of you were friendly and fast. I am a senior citizen and you made me feel totally safe. I wIl definitely hire you if I ever need my spa moved. Best Regards, Sandra McBride read more

Really glad I found these guys, they had great communication and they moved a brand new spa that I was having picked up to return to Costco and really were cautious, quick and at a fair price. Highly recommend them. read more

They were super helpful and quick with moving my 900 lb hot tub. They had a high level of service and even gave some pointers on how to place the hot tub for best function. Also scheduling was a breeze read more

OUTSTANDING!!!!!! Isidro, Paco ,Jesus and Fernando delivered my Spa today and they were on time, worked quickly and were very friendly. Great delivery crew, can't say enough good things about them or Diaz delivery. A++++++++ read more

One of the things I worried about when buying a hot tub was delivery and if I ever had to move it. Fortunately I was able to find Diaz Service to move my spa when I had to move homes. Communication was no problem at all - I gave them a call and they scheduled the move over the phone. They knew exactly what hot tub I had based on the make and model and gave me a reasonable quote on the phone. They sent a reminder that they would be arriving to move the spa and showed up right on time. I had to make them wait a few minutes because the spa was still draining but they did not mind. All four movers did a great job in wrapping up the hot tub and getting it moved through tight spots without any damage. They delivered the hot tub to the designated spot and had a very positive attitude throughout. Overall, it was a very easy and seamless process and I am relieved to have my hot tub in its new home. If I ever have to move the hot tub again I will definitely be calling Diaz Service again. Thank you very much! read more

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Great crew and extremely nice. We were very happy with their response to our inquiry and arrived on time.

A few months ago Diaz Spa Movers was sent to my home to relocate my spa when it was acquired by a third party. I state this to clarify that I didn't choose or pay for Diaz Spa Movers. That being said, I was very pleased with the company's efficiency and professionalism. We had some challenges but they persevered and got the job done. I would most certainly recommend them without hesitation. read more

The moving team at diaz spa movers came in and handled everything smoothly and respectfully, the team was professional all around from greeting and communicating to moving and replacing an old spa with a new one! I'd definitely recommend this service to anyone looking for a great and reliable spa moving service. read more

They showed up on time and with masks on. Nice guys, very professional and cared about what they were doing. Would definitely use again. read more

Spa Movers by Diaz Service - Moving my Jacuzzi went great!! - Movers Near Me - San Marcos, California

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These guys are awesome! They just left 20 minutes ago and we were so happy with their service that I want to share the experience with everyone! We bought a hot tub thru Costco a couple weeks ago; I was a little nervous since they provide only curbside delivery, so our next task was to hire a third party to haul away the old spa and set up the new one. Hubby did some research and found Diaz Spa Movers. Their prices are reasonable and they get an BBB A+ rating: http://www.bbb.org/san-diego/business-reviews/spas-and-hot-tubs-service-and-repair/diaz-service-professional-spa-movers-in-san-marcos-ca-15003052/ We made the appointment yesterday, for today, and this morning they called ahead of time to let us know they were coming within a half hour or so. They were professional, hardworking, courteous, and FUNNY, too! One of the guys gave us great tips on the pros and cons of various orientations of the spa as far as view from the lounger, accessibility to controls, and placement of steps...more than we even thought of to ask. They made sure everything was to our liking, and best of all they did it with big smiles and great attitudes. I even took some pix, which I'll post next. Wish I could give them more than 5 stars. HIGHLY recommended. Buy that Costco spa and then call Spa Movers by Diaz Service. read more

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Excellent Work!!!!!! Isidro, Paco, Jesus, and Lius delivered my spa today. They were very friendly and quickly got the new spa into place. Great delivery crew. I highly recommend them. read more

Brutal. I'm sure the movers themselves are good but the whole back office is brutal. Unresponsive, unaccountable, hard to work with. Nice enough people but brutal Only game in town in SD I understand so maybe a pool is a better way to go read more

These guys were pros. They got the tub over in tact and placed it exactly where I wanted it. I had considered getting a group of friends and trying to do this myself and I'm glad I didn't because moving the spa did not look easy!! read more

Terrible Company. This company was contracted by Jacuzzi to deliver my spa. They don't call to set an appointment, you get an email with your date and time. My delivery was scheduled out almost 30 days from the date of the email. After waiting a month, I received a text at 4:03 pm the day before telling me all of their crews had covid and that I had been rescheduled until the middle of the following month. Ironically the business offices close at 4:00 pm. I actually was able to catch them in the office and was told if the middle of the following month was not convenient they would be happy to move the date out even further. I asked to speak to someone in charge, I was told I would get a call back and at the end of the day, no call was returned. Francisco Diaz is the owner, when I spoke to his assistant she told me that he was off today. Based on what I understand from the Jacuzzi representative 12 of the employees tested positive with COVID which ultimately shut down the entire operation. Rather than dealing with the issue at hand and calling customers Mr. Diaz is not in today. read more

Yesterday, the team of Isaac, Efven, Javi and Javis S did a professional and courtous job of removing my old dead spa, working closely with the crane operator to lift it over the house and then installed my new spa using the same process. They were respectful of my property while moving. They went beyond and helped me clean the dirtly pad after removing my old spa that sat for 15+ years. Their price was worth it. I recommend them. Greg read more

Great service! Isaac and his crew, Efren, Javi and Paco were on time and professional. I would highly recommend.

These guys moved a spa for us this morning. They were so professional and fast. I expected two guys in a pick up. I had a team of 6 guys show up, clear the route and complete the job quietly, quickly and perfectly. My new spa was covered in plastic wrap, and they removed it all and took it away for us. Worth every penny! read more

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Diaz Spa Movers delivered my new Spa, arrived at the appointed time and moved a 400+ lb spa around shrubbery and under low hanging limbs and through a gate that was just barely wide enough, all without damage to the Spa or anything else. Very professional! I'll have these folks help me with moving anything without a moments hesitation. I've made certain that I have their contact information for future use. read more

These guys are pros! Responded right away to our request for a quote to move our spa in San Diego to our new house. Scheduled on a Sat morning when it was convenient for us and showed up right on time. They wrapped it so nothing was damaged and were very fast. When they got to the new house, they laid down protective covering on the flagstone so it didn't get damaged. They set it up in the perfect spot and it looks great. I would definitely recommend using these guys if you have a spa that needs moving! read more

On time, the crew maneuvered around our shrubbery and under our patio. The crew was in & out within 15 minutes. I was completely satisfied with Diaz. I have recommended Diaz to others. read more

We had 4 professional guys deliver a new spa to our yard. They were a pleasure to work with and it was an efficient process. Isaac, Tokayo, Francisco, Jeffrey thank you! read more

About a month ago we moved to our new house across town. Prior to the move I had our moving company come out and give an estimate to move everything. I asked our movers how much they would charge to move our jacuzzi and he said "Call Spa Movers, they are experts at dealing with spas and have the best prices in town". He was right. The price Spa Movers quoted was a bit less than other companies I called. As for service...everything went smoothly. On the day of the move, 5 guys came to our place. They were on time, professional, and friendly. They came prepared and were able to dis-assemble a gate and re-attach it afterwards with power tools so we could get the spa off of the enclosed deck. The spa is now happily re-located to its new home and we have The Spa Movers by Diaz to thank for it! read more

Simply the best. The crew, led by Jesus Diaz, picked up the spa from the seller and quickly and safely installed it in our patio. We could not be more pleased with the service and attitude of the hard-working guys. Not only were they careful in getting the spa into its final resting place, but they moved some big pots and cleaned up around the new location. I can't give them a better rating that FIVE stars...they are the best! read more

They are great. They are so friendly, fast and efficient. The way they move the spa is so awesome and fast. They also have the best price too. I got a lot of quotes. If you need a price just request a quote and they get back to you so fast and they are super flexible on scheduling. One thing that is really nice is that they take all the trash with them. I wouldn't go with anyone else. read more

After organising a move with them through Yelp, they never showed up. They suddenly stopped replying to messages and calls leading up to the move. Time waster. read more

Broke our hearts when out 20 year old spa failed but everything has it's season. Diaz team of four strong men came out and did everything just great. Disconnected power, took all accessories off the main box, were very careful with our yard and plants. Sometimes even a funeral can be enjoyable and the Diaz Service team made our day. FIVE STARS ! read more

Poor coordination with move that needed crane. Left my move incomplete, but took full payment for one of the moves without setting up electric. I took two days off from work due to the crane service that Diaz had me set up and then confirm with them prior to the move. Diaz stated they would be there at 10:30, but didn't have crew available until afternoon. I had even confirmed that morning at 8:00. Missed first day of work. Came back second day in the morning with crane and moved the spa to new location. Service was to include moving an old spa off of the deck and replacing with the spa that was just moved. The crew that was sent was too small to move the old spa, so they left my spa on the ground (I provided the tarp) and said that I would get a call to schedule for another day to complete move. I called as well and left a message. The movers asked for payment, I paid for the full price of the first spa move, but the electrical had never been hooked up. Spa was left on the ground wrapped and I never received a call back or any response from Diaz Spa Movers. The crew was very nice, but didn't know what was happening. read more

There's always those, "we didn't see that coming" home/property features, that until the crew is actually on site, can add to the drama of getting a larger spa in, around or over obstacles to effect a no-ding delivery. The Diaz crew arrived - waaaay out here in the high desert, on time, with smiles and greets. Pulling in to the long driveway, it was necessary to inform driver that it'd be a backyard delivery, down a short, narrow sandy lane, through a fence, across a sandy backyard, over some steps beneath a gazebo, right next to a tight railroad tie wall. The Diaz crew didn't even blink. Normally, "No problem" ends up being no problem for a crew but a problem for the customer. Notably, a different outfit removed my old spa - which was a three and a half hour nightmare! I'll spare you the details... Contacting the spa dealer about this debacle, I made it ultra clear to the company owner that I wanted the most competent spa movers in the business to deliver my new spa - Period. Diaz's crew (no pun) delivered! Flawless placement to my exact request, perfect assembly of swing arm and cover; all in perfect time to enable the electrician to complete the hook-up with zero delay. read more

Awesome crew. Used them twice to move a large jacuzzi and they did a great job both times at a reasonable price. Highly recommended.

We cannot recommend this service too highly. They are throughly, professional, most efficient in the execution of the task at hand, courteous, and compassionate. Isaac, led his team Luis the driver, Ramiro and Marcos with great competence, devotion to his role and job, and indeed kindness, Each of them worked hard to remove our spa that was very old and very cumbersome to dislodge and dismember. All the while they never cringed or shirked from doing the needful, working with willing smiles and calm reassurance. Whats more, they left the space all clean and ready to receive a new replacement. It is workers such as these that give any organization they are associated with a good name, as they do their profession and human interaction meaningful value. More power to them! We would be a remiss to not mention Adelina who set up the scheduling and coordinated the visit with care and heed to our needs so pleasantly, making the experience from start to finish pleasurable and gratifying. read more

They removed a spa for us in 2010 at one house. And now in 2020 they removed another at a different house. Both times they did a fine job and were efficient about it. They arrived when they said. I would use them again and recommend them to anyone who wants a spa removed for a reasonable price. read more

Great service. Scheduled them to pick up and dispose an old spa. Gave me a time slot between 8-12 on Saturday. Called 20 minutes before showing up and actually arrived a bit early, at 7:45. They unhooked the electrical connection, then four guys slid the spa out, capped the bare wires and were gone by 8:15. Frank, the crew lead, was very courteous and professional. What can I say, a quick and clean job! read more

Worst possible customer service I have experienced in a while. Trying to move my spa from terrace to my yard. Working with Diaz for over 3-4 months and still they would not respond. They promise a email that never arrives and appointment that they will not confirm nor showup. Completely frustrated and will never ever use their service again. SInce I had to coordinate a crane to bring my spa down, asked them to confirm yesterday. They said yes over phone and did not confirm. Later in the evening she calls to say that they cannot make the appointment. Had to re-schedule for Tuesday. She confirmed over phone and was supposed to confirm via Text or email Nothing happened. Called her twice and left VM to no avail. So finally I decided to move with another mover. I will post a review once the other MOver completes the job on Tuesday. They are already super responsive and won my business within 15 mins . read more

These guys are fantastic. I didn't know how they were going to get our spa out of the corner it was in. They made it look easy! They were professional and efficient. read more

There is a reason why we use Diaz Service EXCLUSIVELY for all of our deliveries....you simply cant find a more professional company to handle your hot tub delivery! They are attentive, friendly, careful, and their staff in the office is awesome! Thanks for all your hard work! read more