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    Spa at Ballantyne

    3.4 (126 reviews)
    Closed 8:00 am - 8:00 pm

    By appointment only

    Services - Spa at Ballantyne

    Anti-aging

    Foot massage

    Massage

    19 More Services

    Aromatherapy massage

    Deep tissue massage

    Hot stone massage

    Prenatal massage

    Reflexology massage

    Swedish massage

    Nail fill-in

    Hand nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Hand and toe polish change

    Nail polish removal

    Hand and toe polish removal

    Nail repair

    Pore cleansing

    Therapeutic massage

    Wrinkle treatment

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    Recommended Reviews - Spa at Ballantyne

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    Meredith C.

    Had a great experience! We were able to easily call to make an appointment the day before, but you can also make an appointment online. There's a big parking and they validate parking. When you spend more than $130, you can enjoy the amenities all day, they are open 8am- 8pm. There are 2 locker rooms, each locker room contains a sauna, and one of the locker rooms contains a steam room. You can also use the fitness center, the indoor pool and 2 jacuzzis. There are also showers, lockers that easily lock, and plenty of space/mirrors to get dressed with hair dryers. You get a robe and slip ons to wear. The saunas were comfy and a perfect temperature! Only thing it was missing was music in the sauna. The steam room was very steamy-too steamy!! It was eucalyptus, and it hit you in the face. I didn't last more than a minute in there. The pool was very nice and had windows overlooking The Bowl. The jacuzzis looked nice but we didn't get in. There were plenty of people but it wasn't too packed and we got to do everything we wanted. The hallways were dimly lit, nicely decorated and had soft spa music playing- very nice! It was very well staffed, I constantly saw employees walking around and they were all very friendly. And the staff member we signed in with showed us around- you get a key card to use the amenities. They offer mocktails, sodas, wine and champagne. They are in plastic glasses but understandable since there's a pool. There were also nuts/trail mix as a snack! I didn't see a place to order food, I guess you have to go to the hotel lobby. I got the hydrafacial with Olga. She was so kind and SO knowledgeable! She explained what she was doing and it was so refreshing. I could tell it really improved my skin. The facial room was very relaxing and the bed was comfy. It included a shoulder massage and ended with a warm, wet towel under my neck. The facial was the cheapest available and it was $200 for 25 minutes. Only things I didn't like- the spa needs a bit of a facelift and paint touch ups throughout. It was a bit pricy but I guess I understand since you are also paying for the whole spa day experience and not just the facial. A great way to spend a day and I would go back!

    Indoor hot tub
    Keeley M.

    Five years later and this spa is still, hands down, the best in Charlotte! I've been at least five times over the years and still I find new amenities every time I come. Near the indoor pool is two hot tubs, another locker room, and a second sauna. It's easy to spend the entire day here and get your money's worth for a high end spa day. Will always come to this spa and absolutely love this place!

    Kelly G.

    Nice spa located inside the Ballyntine hotel . Indulged in some self care with my partner at this spa . I found the available amenities to be plentiful and very nice , like the eucalyptus steam room , sauna and very clean locker rooms . I appreciated that the lounge waiting area was stocked with water and snacks and enjoyed the complimentary mimosa . They also have a fully stocked gift shop with an assortment of skincare products . I purchased sun screen , eye cream and a reed diffuser . I really enjoy a good spa gift shop ! My critique is that when booking our services my partner and I envisioned a relaxing couples afternoon spent together . Unfortunately , there was no relaxing co-ed space available . The lounges are NOT co-ed . At the time of our visit in June 2023 , the pool area was closed . Our only option was to go upstairs and sit in the food serving area to enjoy our mimosas together . While it didn't kill our vibe , it certainly was not the luxury experience together as we had envisioned . The food serving area seems very disconnected from the spa and nothing about it conveys relaxation or luxury spa vibes . Because of this , we would likely not book this spa again . We would so love if the spa would open a co-ed lounge and not rely on the pool area to serve as the only co-ed space . I would like to note the services were very enjoyable (couples massage, facial and wrap ) and the staff was very nice . Other than the critique outlined above , it was a pleasant visit .

    Christy C.

    If you are looking for a spa experience in the charlotte area look no further! We have been three times now and had a fabulous experience each time. I have had a facial, massage and pedicure. Make sure to book your treatment of choice in advance because they stay booked! I recommend getting there early, going to the gym, then enjoying the steam room and sauna before a shower. The spa staff will escort you to a locked That you keep for the day. You are also given a robe and slip on shoes to use. The spa provides toiletries so you only need to pack your clothes. Your service comes with a complimentary beverage. I recommend the champagne it's delicious. If you book during the weekdays you can use the pool before or after your service. We usually order lunch to be ready right when we finish the massage so that we don't have to wait. It truly is a top of the line experience!

    Fried my hair orange

    Grace ruined my hair. The front lied and said I was with a master stylist. Instead I get to look like Eminem's little sister ...slim streaky Wtfffff!! Then gave me nothing but a sorry and I can use their sauna.... they should be paying for me to find a real professional to fix this. Now I have to pay for a hair correction and everyone is closed for the holidays. Ps the salon looks like a barber shop, not a spa. Terrible atmosphere and equipment is crap, the dryers is hanging on by a hope and a prayer. Go at your own risk!

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    4 months ago

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    1 year ago

    The pool and hot tub area is very small and was not clean. You could see debris and oil in the water.

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    5 years ago

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    Page 1 of 4

    Ask the Community - Spa at Ballantyne

    Do you offer foot massages?

    Yes, they have a reflexology

    Do they offer any daycare or babysitting services?

    No, but... check with the front desk... they may have references for people that are staying there to have a babysitter in their rooms... if you are staying there. Otherwise, there are probably day care places in the area that you could pay a day… Read more

    View All 3 Questions

    Review Highlights - Spa at Ballantyne

    After my service, I used the steam room which was fabulous and spent the next few hours in the indoor pool area.

    Mentioned in 3 reviews

    Read more highlights

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    3.9(114 reviews)
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    Last week, I had the best facial of my life !!! Kerry was my esthetician and she did a wonderful…read moreservice. She listened to my concerns and addressed them with such a gentle touch - I was SO relaxed while she went to work making my skin look better than it has in ages ! And it still Is glowing and smooth. I have had several compliments on my appearance so I know that what Kerry did really helped with my dry, aging skin! Thanks!!! I plan to make this a regular happening. You only get one face !!! Wooo! Happy customer !

    I booked here after verifying they accepted the gift card I had. I go to check out and she tells me…read morethey've been asking SpaWeek to take down their business and they can't accept the gift card. It is YOUR BUSINESS on the website and you should honor it from YOUR advertisement. The manager came out and didn't give a crap saying "I've been asking them to take it down" over and over again. So her lack of following up for HER company came at MY expense. I had read a lot of reviews of this place screwing people out of money before booking and should have listened. My facialist was fantastic and let me know she would be moving companies so I will be following her to her new place and never returning here. DO NOT BOOK HERE! There are too many other fantastic spas in the area that do right by their customers. This place does not.

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    Golden Sand Massage - Prices

    Golden Sand Massage

    3.0(5 reviews)
    2.3 mi
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    I will NEVER return to this Spa. It doesn't even deserve a star. Took my husband there for…read moreFather's day for foot massage that included a 10 mins soak. Our feet soak in plain water for 25 mins! They kept talking in like my husband and I were not there. It's Father's Day. Wanted him to relax. Cell phone keep ranging. Lights stayed on 15-18 mins while our feet were still soaking in water. Asked for money before they even started anything. Phone still ringing. My husband had to ask them to turn ringer off and of course they had no idea what he was saying. When they asked for money they could understand us bout after that they couldnt! Right! Right! She takes my feet out of water finally and puts my legs on chair without towel or anything. When they start doing foot massages ( now remember its support to be relaxing) they start talking. WTW is going on Why???? I have to ask them to stop talking because (which I would think they knew and of course they did) its supposed to be relaxing. This was the WORST experience I've EVER had before!! I will NEVER Recommend or come here again. I would complain to management but I'm sure they would not understand! Oh by the way the 60 mins foot massage turned into a 30 minute Upsetting Experience!!

    Since it has changed owners. This place is terrible. I've come twice so far. Once at 8pm no lights…read moreno nada. This time I called first. Girl says ok. I come lights are off. Stay away!

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    Spa at Ballantyne - massage - Updated May 2026

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