We purchased new carpet from Molyneaux back in January. Susan was incredible to work with during…read morethe purchase process. She was very helpful when she came to our house to assist us with our carpet selection and gave us a great quote! We called her back to finalize the paperwork and she came back to our house on her day off to accommodate us! Working with Susan was fantastic! The installers showed up and were very professional. There was an issue with the floor and they gave us great advice on how to fix it before they installed the carpet. We are very happy with the product we purchased!

Molyneaux's sales rep created high expectations for us considering him stating that their carpet…read morewill be just as good as what was currently in the home, which was really nice (just smelled from previous owners). The carpet sample seemed a lot better than what was installed and the padding is nonexistent. Not exaggerating, it feels like there's no padding. My two young kids have already complained after casual rough housing. Customer service hasn't been helpful and doing the passing the buck routine. I paid over $9k expecting to have something that will last my family for 15 years. This is dreadfully disappointing. Avoid at all costs!

I had my living room Dining room and hall painted as I have…read moremolding in my rooms I wanted someone who would paint the molding D l Richie painted the molding beautifully and the rooms look wonderful my husband and myself are very pleased with their work. They arrived on time worked very quietly and were very professional I would highly recommend them.

I highly recommend. The work is impeccable. The price was fair. They cleaned/sealed some outdoor…read moreteak patio ceilings (they look new). I also had them paint exterior door and trim. The 2 guys working were friendly and polite. I will be calling them back in the fall to do some interior work. You can't go wrong using them, plus think small business...

I went in yesterday looking for tile flooring for my bathroom. Ruth was really helpful, had a great…read moreselection, and was able to schedule my installation before the holidays. Overall I'm very happy!

A sales associate from this place came to look at my job to lay about 20 sq ft of new hardwood and…read morerefinish on site to match existing hardwood. Admittedly this was a small job, but they said they could do it. However, when it came to scheduling the installer to come out and look at it they gave me one excuse after another. This went on for two months. I finally gave up, but by this time my project had been significantly delayed. They were not honest with me that they had no intention of doing my job (or they could not get their contracted installer to do the job - he was not their employee). If the job is too small or beyond their usual skills, why not just tell me? I would have appreciated that far more. I would never go back to them for anything.

Great prices, reliable installers, and wonderful customer service! They did our living room…read more(carpet) and dining room (vinyl plank).

Zane was our original salesman and then Vernon Kevlar was our installer of vinyl tile in our…read morekitchen. Vernon did a wonderful job one our kitchen floor. He was very personable and arrived on time every day for our four day project. He did a great job on removing our ceramic tile and subfloor and installing the new subfloor then the vinyl tile and new stained baseboards which he let me stain as I wanted and then he installed. GREAT JOB, I would recommend him to anybody. Note: both the materials and the installation was a great value and quality.

DO NOT USE -- THIS IS A SCAM. Gave me a quote. never showed up even after keeping in contact with…read moreme saying that he was on the way made me wait for two hours and then still never showed up.

From the owner: We provide flexible scheduling, furniture cleaning, steaming, carpet shampooing/extracting we also…read moreprovide carpet dye for dull colored carpets

Kevin is fantastic! He knows his products…read more He knows his business. His customer service is incredible. My 80-year-old mother, who struggles with design decisions, needs to re-carpet and re-floor an entire house. So, she needed to make lots of decisions. And, we visited the showroom on multiple occasions. Kevin was friendly, polite and most importantly patient as my mom was trying to choose her flooring. He helped her get to the decisions, but never "sold" her on anything. Our experience with Chuck's has been great so far. Will be getting the install scheduled soon!

Great carpet and padding at a good price. Installers were great. I love my new carpet.read more

I didn't wanna be totally unfair so I left a 2 star. I would've gave 1 star but I at least wanna…read moregive the installers a chance to do a good job if they ever arrive! The install hasn't begun yet and it's 10:08 am right now. If you're ok with a 8am-6pm time frame of when the installer is gonna arrive then this place is for u. I'm not ok with that, especially when u call customer service and they tell u there's no way for them to give a smaller window for arrival. i understand things happen but on the day of install they should be able to give a smaller window of 10 hours ffs! Never again, I would NOT RECOMMEN!

I rarely leave negative reviews, but after months of trying to work with Empire, I feel obligated…read moreto share my experience. We hired Empire in April to replace the carpet on our covered porch and paid our deposit with the understanding that the installation required approximately 48 hours of suitable weather before and after the project due to the adhesive specifications. Living in the Pittsburgh area, I completely understood that weather could delay scheduling, and I was prepared to be flexible. What I was not prepared for was repeated cancellations during the best weather windows of the entire season. On one occasion, we removed all of our porch furniture and prepared everything for installation, only to have the appointment cancelled. After I called to explain that we had an upcoming party and really needed to take advantage of the rare stretch of perfect weather, the installation manager assured me someone would come the following day. The next morning, I received a call telling me that "none of the installers took your job." I was then promised the job would be completed the following Monday or Tuesday. It wasn't. Instead, I received another generic rescheduling notification. This pattern continued over and over until the weather inevitably changed and the ideal installation conditions were gone. I escalated the issue to corporate customer service, documented the entire timeline, and simply asked for assurance that my next scheduled installation would actually happen. I never received a response, let alone a resolution. After months of waiting, repeated rescheduling, broken promises, and no confidence that my project would ever actually be assigned to an installer, I ultimately cancelled my order. The most frustrating part is that weather was never the biggest obstacle. When ideal weather conditions existed, Empire repeatedly failed to capitalize on them. For a company that installs outdoor flooring requiring very specific weather conditions, that is simply unacceptable. If you're considering Empire for an outdoor installation, be prepared for the possibility that your project may continue to be pushed back, even when conditions are perfect. I wish I had a better experience to share.

We contacted Harry about installing carpet on our stairs. We had already had it removed and had the…read morecarpet. He showed up at the exact time when he said he would. We explained what we wanted done and after he looked at the condition of the stairs he asked if could offer a suggestion. Of course we obliged and he suggested we not carpet the stairs at all. He said the stairs were made of beautiful wood and were in great condition and it would be a shame to cover them despite loosing the business if we didn't have it done. What a super nice and extremely honest, professional guy!

Paid amount requested for repair. (Patches are still visible). 1hour after he left noticed some…read morepatches(3 silver dollar size) were not done, called was told he left area already,and it could be fixed later, lifetime labor guarantee if I had any problems....when he was back in the area he would take care of it...never heard back from him for months. contacted him again he came off hostile rude and angry, we can make some kind of deal???? " he wasn't gonna do it for free, he wasn't a guy with a bunch tools In The back of his truck he was professional,accredited yada yada"and advised it would be 200 +.. never once was I rude or spoke (texted) to him disrespectfully. I wanted him to keep his word. months later I can still see the patches after he said they would blend in, that was my experience.... Never again....

We had a great experience with Molyneux. Here is my list of highlights:…read more - Everything happened on time. - They were flexible in scheduling. We appreciated that we were able to set back the dates as we needed to complete a painting project first. - We utilized the financing option and had no issues. The payments were affordable and we paid it off no problem and did not need to pay any interest. - We like the quality of the carpet. It was the perfect solution for our needs. - The installation workers were very friendly and did an excellent job. - Our salesperson, Pat, has been with the company for many years and was also friendly. He helped us make a decision and we did not feel that he was trying to oversell anything. He truly had our best interest in mind and we appreciate that. I have referred Molyneux to friends. When we have more carpeting needs we will be contacting them again for sure.

We hired Molyneaux to install manufactured hardwood on our first and second floor. They were…read moresupposed to have it installed while we were on our honeymoon. Instead, they barely finished our second floor and had none of our first floor done when we returned. On top of that, it took them an additional three days to finish the job. The final job included uneven floors, floors that creaked, and floors that were not evenly distributed. They clearly were in a hurry, with quality being a minor concern. They offered us $500 credit for a future job but their pricing for said future job was so outrageous it seemed a joke. Instead we went another direction. We used Empire for our addition 6 months later, and the quality difference is noticeable. The Empire floors are solid, even, and stable. The Molyneaux floors are uneven, inconsistently placed, and lacking quality for the price charged. Overall very disappointing.

They have a great selection and the sales person was very helpful. Problem is it took way too long…read morefor the installer to call for measuring. Sorry, my time is valuable too. I moved on to another vendor, well established for years in the community. I hope SPFloors improves, I did like it there.