I got my floor LPV kitchen floor several months ago. I just finished mopping it with my Wet Jet…read moreswifter (I use a special solution.) and I had to, again, leave a review. I absolutely love it. I am a researcher by nature and decided my best option would be LVP. I searched online and went to one other showroom and just didn't care for anything I saw. I went to Home Depot and Lowe's and nothing. I already have oak in the rest of my house and didn't want a wood look so that eliminated probably half the tile designs I looked at. I was becoming discouraged. At Virgin, the woman I worked with first brought out a brand new design they had just gotten in and it was love at first sight. my the color(s) was a pinkish, tannish color that looked like windblown sand. I think the name was Pink Onyx or something like that. All of people I worked with from the women in the showroom to through the installers could not have been nicer ... over the coming months! I fooled around with getting this floor for several months because I had two other projects that it only made sense to do first. Each time I went to Virgin, they never pressured me or had an attitude because I took so long before I made a commitment. I would like to call out all the various people and the parts they played but, honestly, each and everyone went above and beyond to make sure I was completely happy with the end result. This included having a new subfloor and leveling agent all the way to quarter round and even a little inventiveness where the quarter round couldn't be used but something was still needed to make the job look totally "finished". Thank you to all the special people I had the pleasure of working with.

The customer service provided by Mark, Eric, Tim, and Mike was wonderful. They made sure we were…read morehappy with every step of the installation process. Everything they promised was delivered. The quality of the flooring, the installation, the price, and the above-and-beyond service. I would highly recommend Virgin Carpets to any and everyone. They made sure that the baseboards were what we wanted, from the style and size to the stain which was made to match the floor. We could not be happier with everything.

I always find the best carpet selection at Remnant City, and the people are so nice! Usually I get…read morecarpet cut to size with binding on the edges, which has always been well done, but most recently I had wall to wall installed in two bedrooms. The installers worked with the salespeople and did an excellent job. I've recommended Remnant City to a number of friends, and they too have been very satisfied.

Just wanted to say what a wonderful experience I had at this fine establishment. The sales people…read morecould not have been nicer and more helpful. The carpet is purchased turned out to be even nicer than I expected. I want to personally recommend Luis and his partner who professionally installed the carpet. Fabulous job...I highly recommend them to have your carpet installed. Just a great experience all around. Sincerely, Beth Allen

Great pricing. Excellent service. Excellent result. Carpets significantly cleaner. Definitely…read morerecommend.

I wanted to learn about my oriental rugs and was advised to talk to Ken from Northside Carpets and…read moreOriental rugs. Oh boy, was I pleased to learn so much about all of them! Ken is quite informative and friendly. My neighbor has used Northside carpets and Oriental rugs cleaning service for his rugs and told me he is always happy with the results. I would recommend them to anyone who has or is interested in obtaining a lovely Oriental rug.

I like supporting locally-owned businesses, and Toth helped us choose a carpet, then installed it…read moreon a tight time line. They were professional about it, and the price was right for what we got.

Went to this business to look at carpets, Oct 2020, during the Covid pandemic. PA state mandates…read morethat ALL businesses in PA must wear masks, both employees and customers must abide by this mandate. Upon entering business, a female employee who was not wearing a mask, brought carpet samples to me, but did not social distance in any way or attempt to. I kept backing away from her as she continued to come into my personal space. Another employee came in, and he was not wearing a mask. I inquired why neither were wearing masks. I was told by the male " it is my personal preference not to." I looked at my husband and said "I do not want to do business here" and we left abruptly. This business made me VERY uncomfortable.

Floyed was wonderful! He came in, super efficient, he was done before I knew it! Stains and smells…read moreare all gone! Truly, could not recommend them enough! Fair pricing as well!

These guys were amazing. We moved into a house with a deep pile carpet that the previous owners'…read moredogs must have been using as a toilet... HORRIBLE urine smell. Kingly came and worked their magic and it now smells fantastic. Super friendly guy who came to help, five stars!

Great carpet and padding at a good price. Installers were great. I love my new carpet.read more

Terrible staff. Unprofessional and untimely. I highly recommend using someone else. Not worth the…read morehassle of a company that doesn't care. There are plenty of carpet places, skip this one.

My daughter wanted her room carpeted. I am not a fan of…read morecarpeting but she wanted carpet After visiting carpet chain stores and Home Depot I saw an ad for Kacey's Their website had no address I almost didn't bother with them ... But I did something old fashioned and called them on the phone I was glad I did Spoke to Steven who told me to come on in It was a bit of a drive but worth it The shop is small but they have loads of samples Friendly guys working there Said go take which sample you want see how it looks at Home My daughter wanted want they had a special The special was nice enough carpet Picked a white They arrived the next day Rocco was the installer plus the other guy I did not get his name They got right to work easy peeeasy ripped up old carpet and padding taped it up nice so I could easily put it out for trash These guys were very careful carrying on the new careful of my walls and wood work Rocco said well you know this is the good 8lb padding it's all we use so even the less expensive carpet will be easy on the feet So now I have a room with nice soft white carpet They cleaned up everything vacuumed and were out the door

Great company to deal with. Very prompt, considerate, and a joy to work with. The quality is great,…read moreand the feel is very nice. My cats even prefer to lay on the carpet and not throw rugs! If you are in the market, don't hesitate to give them a call!

Molyneaux is fantastic. Megan, our salesperson was great, explaining all of our options, and…read moreguiding us in the best ways possible. Ray and Ryan were our installers. They arrived on time and went right to work. We had 2 rooms and a staircase carpeted, and they moved very efficiently. They took great care of our home and cleaned up after themselves. When they completed the installation they took time to explain everything to us and answered all of our questions. Thank you for great service!

We hired Molyneaux to install manufactured hardwood on our first and second floor. They were…read moresupposed to have it installed while we were on our honeymoon. Instead, they barely finished our second floor and had none of our first floor done when we returned. On top of that, it took them an additional three days to finish the job. The final job included uneven floors, floors that creaked, and floors that were not evenly distributed. They clearly were in a hurry, with quality being a minor concern. They offered us $500 credit for a future job but their pricing for said future job was so outrageous it seemed a joke. Instead we went another direction. We used Empire for our addition 6 months later, and the quality difference is noticeable. The Empire floors are solid, even, and stable. The Molyneaux floors are uneven, inconsistently placed, and lacking quality for the price charged. Overall very disappointing.

Really pleased with Pittsburgh Rug Company and happy with our purchases. Rebecca was excellent to…read morework with, and she helped us to pick out gorgeous rugs for our home that were perfect for us. She is very knowledgeable about rugs and it was a pleasure to do business with this company. This is the second time that we have worked with this company, and both times were excellent experiences. Our home truly is stunning with the rugs from Pittsburgh Rug. I also was very comfortable with the integrity of the company for this type of purchase, which is important.

I am very impressed with this rug company! Chris helped us choose some runners for our home. We…read morewere very impressed with his knowledge and recommendations for our house runners. The pricing was more than fair. I highly recommend Pittsburgh Carpet and encourage anyone in need of carpets for their home to visit them.

I am happy to hear your are working on your future customer experience however, that does nothing…read morefor me. I still have damaged furniture and a horrible rug that your company did not stand by. A settlement was fir the damage, it was not to have a horrible carpet installed. How can you move on to the future when you have not corrected your past? Again, I would never recommend your company.

They did all my carpets upstairs, I realize there will be some paint scrapes to the baseboards…read more.. what I got was every single inch of baseboard scraped/cut. They told me "that's normal". And no they won't fix it. Secondly, when they installed the hard wood behind the fridge, they didn't even bother to go all the way to the back of the wall. They also crushed my copper water line behind the fridge when they put it back. So I didn't have ice for a while and when I pulled the fridge out that's when I noticed the gap. So I called and asked if they would fix it. I have some wood left. (Also, There were 2 full unopened boxes of wood floor left which the workers took with them instead of giving them to me since I paid for them) I haven't heard back from them. That was a month ago. No call back like they promised. Whenever you try to reach Mike, he doesn't answer his voicemails. Basically if he took your money, then he's done. Zero customer service. I'm so beyond disappointed. I will never go to them or refer them.