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    Remnant World

    4.8 (4 reviews)
    Open 10:30 am - 8:00 pm

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    Virgin Carpets and Flooring

    Virgin Carpets and Flooring

    (6 reviews)

    I got my floor LPV kitchen floor several months ago. I just finished mopping it with my Wet Jet…read moreswifter (I use a special solution.) and I had to, again, leave a review. I absolutely love it. I am a researcher by nature and decided my best option would be LVP. I searched online and went to one other showroom and just didn't care for anything I saw. I went to Home Depot and Lowe's and nothing. I already have oak in the rest of my house and didn't want a wood look so that eliminated probably half the tile designs I looked at. I was becoming discouraged. At Virgin, the woman I worked with first brought out a brand new design they had just gotten in and it was love at first sight. my the color(s) was a pinkish, tannish color that looked like windblown sand. I think the name was Pink Onyx or something like that. All of people I worked with from the women in the showroom to through the installers could not have been nicer ... over the coming months! I fooled around with getting this floor for several months because I had two other projects that it only made sense to do first. Each time I went to Virgin, they never pressured me or had an attitude because I took so long before I made a commitment. I would like to call out all the various people and the parts they played but, honestly, each and everyone went above and beyond to make sure I was completely happy with the end result. This included having a new subfloor and leveling agent all the way to quarter round and even a little inventiveness where the quarter round couldn't be used but something was still needed to make the job look totally "finished". Thank you to all the special people I had the pleasure of working with.

    The customer service provided by Mark, Eric, Tim, and Mike was wonderful. They made sure we were…read morehappy with every step of the installation process. Everything they promised was delivered. The quality of the flooring, the installation, the price, and the above-and-beyond service. I would highly recommend Virgin Carpets to any and everyone. They made sure that the baseboards were what we wanted, from the style and size to the stain which was made to match the floor. We could not be happier with everything.

    Rusmur Floors Carpet One Floor & Home

    Rusmur Floors Carpet One Floor & Home

    (4 reviews)

    I am happy to hear your are working on your future customer experience however, that does nothing…read morefor me. I still have damaged furniture and a horrible rug that your company did not stand by. A settlement was fir the damage, it was not to have a horrible carpet installed. How can you move on to the future when you have not corrected your past? Again, I would never recommend your company.

    They did all my carpets upstairs, I realize there will be some paint scrapes to the baseboards…read more.. what I got was every single inch of baseboard scraped/cut. They told me "that's normal". And no they won't fix it. Secondly, when they installed the hard wood behind the fridge, they didn't even bother to go all the way to the back of the wall. They also crushed my copper water line behind the fridge when they put it back. So I didn't have ice for a while and when I pulled the fridge out that's when I noticed the gap. So I called and asked if they would fix it. I have some wood left. (Also, There were 2 full unopened boxes of wood floor left which the workers took with them instead of giving them to me since I paid for them) I haven't heard back from them. That was a month ago. No call back like they promised. Whenever you try to reach Mike, he doesn't answer his voicemails. Basically if he took your money, then he's done. Zero customer service. I'm so beyond disappointed. I will never go to them or refer them.

    Remnant World - carpeting - Updated May 2026

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