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    Fetchko Floors

    3.0 (2 reviews)
    Closed 10:00 am - 3:00 pm

    Services - Fetchko Floors

    Carpet installation

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    7 months ago

    Terrible services, price was $5000 for150 square ft of laminate flooring. Like man oh man

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    3 years ago

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    Empire Today

    Empire Today

    (104 reviews)

    I probably would NEVER use Empire again if just for the simple reason they can't give you a better…read morearrival time window for your install...I live an hour away from a completely empty house that I'm having carpet installed in and I have to sit in and empty house (NO FURNITURE) for 10 hours...yep a 10 hour window they give you. Can I leave to get food or will I miss my install? NEVER AGAIN. Do better Empire.

    I will never be using empire again as they do not value anyone's time and are just looking to make…read morea buck. I chose empire because we needed to get moved into a house as soon as possible and they could be there within the week for installation. I should have known when the sales rep had to call the scheduler to get approval for my carpet to be installed that day. Carpet was scheduled for install Wednesday and we were to receive a call around 7:30AM with an estimated time for install, so a family member was waiting at our house. We heard crickets until about 11:00AM when the installer called and said he should arrive around 5. Later than expected, but fine. Around 4:15PM I called the installer for an ETA to make sure I wouldn't miss him for the 20 minutes I needed to pick the kids up from child care and now it was 6PM arrival. 6:45PM and still nobody and no call. I called customer service and they could not reach anyone in the office or get ahold of the installer. 7:30PM rolls around and the installer called to say he could be there in about 30 minutes if that was okay and he should be there until about 10-10:30PM. This infuriated me, but if we rescheduled who knows when that would have been. We have 3 children under 3 that go to bed between 8 and 9PM and their rooms had nothing for them to sleep on since we moved their mattresses for the install. We decided to have the installer come so we could quit living in chaos. He didn't leave until 12:35AM!! This is totally unacceptable and I would advise everyone to steer clear of Empire unless you can clear your schedule for 24 hours and hope the project gets done. The installer did a good job and the carpet looks good so far (only 1 week and 2 days in), but their scheduling department needs to re-evaluate. I would have preferred to pay a little more and wait an extra week or two for a different company to come do the job than deal with this nonsense. NEVER AGAIN!

    Fetchko Floors - flooring - Updated May 2026

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