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    Empire Today

    1.7 (104 reviews)
    Open Open 24 hours

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    Services - Empire Today

    Carpet binding

    Carpet installation

    Carpet removal

    4 More Services

    Carpet repair

    Carpet restoration

    Floor installation

    Floor repair

    Empire Today Photos

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    Recommended Reviews - Empire Today

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    nails popping

    Empire came out in less than a week to give estimate which i ended up going with. They two weeks later but i had to pay balance before they began which was a total mistake since the work was absolute garbage. The guys installing were great and very professional but the finish work is a joke. As I am guessing empire lets them finish it the way they do. Threshhold next to old threshold, quarter round butted up against old trim, put trim right over vents, there are nails popping up in many spots, carpet is pulling away from steps where they laid new hardwoods. This was over a month ago and their customer service refuses to call use back!!!!!!!!! Salesman keeps saying manager will call which never does and now saleman has not picked up phone...

    Massive high low

    i had hardwood floors in dining room and lvp throughout kitchen and hallway. i payed for he extended warranty with install. i was told by salesman that if anything damages or any flooring issues the warranty would cover even if i damaged it. here my son discovered that they did not install the flooring wall to wall. We noticed the gaps,high and lows So my son started to walk around the room here discovered that the flooring wasn't installed to wall. OMG WHAT!! I know nothing about flooding after he showed me why the floor is spreading EMPIRE FLOORING installed it 6-8 inches from the wall. when i called they said you should of notified empire 3 year's ago And I'm no flooring expert and im fighting for my life with cancer, THOUGHT EMPIRE FLOORING IN PITTSBURGH WOULD DO LONG LASTING RELIABLE FLOORING. I WAS COMPLETELY WRONG ABOUT EMPIRE FLOORING PITTSBURGH PA. THE FLOOR NEEDS TO BE REMOVED AND INSTALLED CORRECTLY THIS TIME. ALL I WANT IS WHAT I PAYED FOR INCLUDING WITH THE WARRANTY I PAYED FOR TO COVER ANYTHING WITH THE FLOORING!! I was told when I purchased the extended warranty anything that is wrong with the floor the next 5 years damage-wise anything wise My fault or not it would be fixed under the warranty and now the warranty covers nothing!! PLEASE DON'T MAKE THE MISTAKE I DID EITH EMPIRE FLOORING IN PITTSBURGH AND PQ AREA. CHOOSE ANOTHER COMPANY LOOK AT MY PICTURES. SAVE YOURSELF THE AGGRAVATION, EMBARRASSMENT AND WASTE OF MY MONEY WITH EMPIRE FLOORING! THANJ YOU AND GOD BLESS

    I'm still waiting for them to come and replace my carpeting. All they keep doing is giving me old run around. The problem with my carpeting is the carpeting in my TV room is defective , and in my kitchen when I swept it my sweeper must of caught a loose thread and snagged it. Its been three months and still no answer on what their going to do about fixing my carpet.

    Jenna D.

    These floors were installed 4-21, by 1-22 there were many issues. Called and they sent a tech, said they would have to pull the whole floor up to replace boards, and to wait until they broke. A few months later, floors were breaking. Called to have them fix and they claim 10 yr warranty is out! Scam artists!

    DON'T GET SCAMMED! This company is dishonest, hires out sub par contractors for installation and won't honor their warranties. The company they get their product from has a 2 out of 5 for poor quality products. We had our floors installed in April 2021 and has issues less than a year later. They gave us the run around to get it fixed, blaming everyone but their poor quality product. More issues a year later, they wouldn't even send someone out to look, blamed us. Don't return phone calls, very unprofessional!!!!

    a living room and dining area

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    2 months ago

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    2 days ago

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    3 months ago

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    7 months ago

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    1 year ago

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    3 years ago

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    4 years ago

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    3 years ago

    Waited on their 2 hour window, took off work early, they never showed, never called, to me that's bad business practice

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    5 years ago

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    7 years ago

    NEVER USE THIS COMPANY! I'm on my 3rd install time because they cancelled the last two!!

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    6 years ago

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    Page 1 of 3

    Ask the Community - Empire Today

    Review Highlights - Empire Today

    The installers were hard working and did the job quickly and well.

    Mentioned in 2 reviews

    Read more highlights

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    I recently had my master bathroom refinished by Building Buddies, and I can honestly say the…read moreexperience exceeded every expectation. The craftsmanship was nothing short of excellent-truly brilliant work with attention to detail that shows in every corner. What really stood out to me was the reliability and professionalism. Jason was always there exactly when he said he would be, which is rare these days, and never once dodged a call or text. Every question I had was answered quickly and thoroughly, which made the entire process smooth and stress-free. Another thing worth mentioning is the quality of the materials and suppliers he works with-absolutely top-notch. You can tell he takes pride not only in his own work but, in every aspect of the project from start to finish. It's not often you come across someone this dedicated, skilled and dependable. I truly can't say enough good things about jason and his crew. If you're considering a bathroom renovation, do yourself a favor and go with Building Buddies-you won't be disappointed.

    I recently had my master bathroom refinished by building buddies, and i can honestly say the…read moreexperience exceed every expectation. The craftsmanship was nothing short of excellent-truly brilliant work with attention to detail that shows in every corner. What really stood out to me was the reliability and professionalism Jason was always there exactly when he said he would be, which is rare these days, and never once dodged a call or text. Every question i had was answered quickly and thoroughly, which made the entire process smooth and stress-free. Another thing worth mentioning is the quality if the materials and suppliers he works with-absolutely-top-notch. You can tell he takes pride not only in his own work but, in every aspect of the project from start to finish It's not often you come across someone this dedicated, skilled, and dependable. I truly can't say enough good things about Jason and his crew. If you're considering a bathroom renovation, do yourself a favor and go with Building Buddies- you wont be disappointed.

    Empire Today - carpetinstallation - Updated May 2026

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