They installed all of the flooring in our Heartland home…read more The wood flooring they had on display was NOT representative of what was installed, and they knew this but blamed the manufacturer. I had many many repair trips to fix sloppy tile work, amongst other things. Within one year of installation of the carpet, it got ridiculously loose and buckled in multiple rooms. It has separated in different areas where you can see a gap in the pad. I'm well past the warranty at this point, but it was noted on my punch list (6 years ago) and they told me I could have it repaired in the future. Well, it's the future (present actually, ha), and they have ignored my repair requests, even though everything was properly documented. Lastly, I was going to pay them for some other repairs, like tile that my kids broke, and they ignored that too. So now, it's going to cost me a few hundred dollars to fix the AWFUL install job that they never did correctly, and they've earned this review

We purchased porcelain tile from Paracca Interiors that we chose to have them install. From start…read moreto finish we were extremely happy with all our interactions with the Paracca staff. The staff is extremely knowledgeable and courteous. Christy provided us with many options to choose from and great advice during our selection process. Judy did a great job in scheduling our job around other contractors. Ronaldo and his team did an excellent job with installation. We get many compliments on how great the floor looks and how well it was installed. Some people think its wood or LVT.

Great carpet and padding at a good price. Installers were great. I love my new carpet.read more

Terrible staff. Unprofessional and untimely. I highly recommend using someone else. Not worth the…read morehassle of a company that doesn't care. There are plenty of carpet places, skip this one.

I got my floor LPV kitchen floor several months ago. I just finished mopping it with my Wet Jet…read moreswifter (I use a special solution.) and I had to, again, leave a review. I absolutely love it. I am a researcher by nature and decided my best option would be LVP. I searched online and went to one other showroom and just didn't care for anything I saw. I went to Home Depot and Lowe's and nothing. I already have oak in the rest of my house and didn't want a wood look so that eliminated probably half the tile designs I looked at. I was becoming discouraged. At Virgin, the woman I worked with first brought out a brand new design they had just gotten in and it was love at first sight. my the color(s) was a pinkish, tannish color that looked like windblown sand. I think the name was Pink Onyx or something like that. All of people I worked with from the women in the showroom to through the installers could not have been nicer ... over the coming months! I fooled around with getting this floor for several months because I had two other projects that it only made sense to do first. Each time I went to Virgin, they never pressured me or had an attitude because I took so long before I made a commitment. I would like to call out all the various people and the parts they played but, honestly, each and everyone went above and beyond to make sure I was completely happy with the end result. This included having a new subfloor and leveling agent all the way to quarter round and even a little inventiveness where the quarter round couldn't be used but something was still needed to make the job look totally "finished". Thank you to all the special people I had the pleasure of working with.

The customer service provided by Mark, Eric, Tim, and Mike was wonderful. They made sure we were…read morehappy with every step of the installation process. Everything they promised was delivered. The quality of the flooring, the installation, the price, and the above-and-beyond service. I would highly recommend Virgin Carpets to any and everyone. They made sure that the baseboards were what we wanted, from the style and size to the stain which was made to match the floor. We could not be happier with everything.

Mike Jones and team did an amazing job on our flooring. So much so that other people have commented…read moreon how beautiful our floors are. We had another contractor here while Mike's team was working and he complemented them on their attention to detail. We are so so happy with the final result and the price point was very reasonable.

I had a very positive experience with Mike Jones Floor Company. They were very friendly and…read moreprofessional and did a superb job. They were very clean and detailed. I didn't notice any dust at all when they were done.

Had a great experience with Brooks. They did a perfect job at a reasonable price, were responsive,…read moreshowed up on time and worked diligently. I couldn't be happier.

We have had Brooks do several floors in our house now and are very happy with his work! (Details on…read morethe projects below.) Brooks is a perfectionist who does beautiful and meticulous work. He does all the work himself so you know you can trust the project will be done well. He is also easy to work with, reliable, and charges very reasonable rates. We will definitely be hiring Brooks again for other floor projects in our house! We recently bought an old home in Pittsburgh (built in 1895) and have had Brooks rehab and refinish the floors in several rooms so far. He was able to hand sand and remove stains on the original parquet floor in the dining room which other floor specialists told us would not come out. When we bought the house, the landing of the staircase was unstained oak while the stairs and surrounding wainscoting were stained dark. Brooks was able to stain the landing to match the wood around it with exceptional precision. He was also able to disguise a few very unfortunate gouges in our living room floor that were made by the movers (we had JUST had Brooks redo this floor prior to moving in so were very disappointed about the damage caused by the movers). We were very happy Brooks could fix it!

Peak Floors installed new hardwood flooring and refinished existing hardwood flooring in our home…read more They were very price competitive and they completed the project on time and on budget. The craftsmanship was outstanding and we love our new floors. We will definitely use Peak Floors for more projects in our home.

Peak Floors was an amazing experience from start to finish. Really enjoyed the hard work of this…read moretalented crew. I had new floors installed next to original floors and the results exceeded my expectations. Highly recommend !!!

This got really weird really fast after I posted this review…read more John called me the next day, having figured out who I was - to complain about the "bad" review I had written. I had actually given him 4 stars because of the quality of the work, deducting one because of the hose length situation. I don't know on which planet a 4 star review is a bad one, but yeah. He was *really* upset, claiming that nothing I had said about the hose situation ever happened because the bulk of his business was actually apartment buildings and hotels, so *of course* he had had plenty of hose. He denied asking to go through a window - and among a couple of other strange claims, he actually tried to tell me that *I* had told him to stop cleaning my hallway halfway back! Seriously?? We went back and forth, and the upshot was I asked him to come back. I was disappointed that his first available appointment wasn't for a week or so, and then he said h

John and his team do a wonderful job with the carpets and especially the tile. Recently I had him…read moredo a concrete floor which looked brand new when he was finished! I have used him for 2 years in my restaurant which has many high traffic areas. They are trustworthy and efficient. Thank you:)

The previous company I contacted didn't respond to emails or phone calls and my backup plan worked…read moreout perfectly. I stopped in to inquire about carpet and flooring. I received solid advice and recommendations from Bob the owner. He's been in the business 5 decades and everything he sais was spot on. I took samples home and Andrew came out shortly after to measure. The process was smooth and quality of work was amazing. Bill installed flooring and carpet on separate visits. He did an amazing job. He educated me and gave me options. I highly recommend Riverview. The quality of the carpet and flooring exceeded my expectations. I will absolutely use them for all my flooring needs. They're local and we're flexible with my schedule.

They have done flooring for both my kitchen and bath. The employees in the store are…read moreknowledgeable and helped me make great choices. The installers were perfectionists. Previous flooring by a national chain was poorly done. I strongly recommend this gem of a business's. Diane S, Oakmont