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    Ruth Scherer Flooring

    3.0 (2 reviews)
    Closed Closed

    Services - Ruth Scherer Flooring

    Carpet installation

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    Empire Today

    Empire Today

    (106 reviews)

    I probably would NEVER use Empire again if just for the simple reason they can't give you a better…read morearrival time window for your install...I live an hour away from a completely empty house that I'm having carpet installed in and I have to sit in and empty house (NO FURNITURE) for 10 hours...yep a 10 hour window they give you. Can I leave to get food or will I miss my install? NEVER AGAIN. Do better Empire.

    Picked carpet and flooring, paid deposit and set date for installation. Hard wood flooring on…read more5/18/26 and carpet on 5/19/26. The hard wood installation was great! 5/18/26 a phone call from installer stating they were 30 minutes away. Showed up 20 minutes later and introduced themselves, little hard to understand, but explained everything. Did a nice job and cleaned up. The following morning 5/19/26 the promised day of installation of carpet I received an email at 8:00AM that they had canceled my contract and wanted me to confirm a new contract for a 5/25/26 install date. I called the salesperson and explained that was not acceptable. He made some calls and got the install changed to 5/20/26 and later got an email changing the contract to 5/20/26, I approved that date. 9:00AM on 5/20/26 I get a call from the installer stating he was picking up my carpet and would be there soon. He arrived and showed up in a beat-up van and wasn't very happy. I asked where his crew was and he said it was just him. He looked around and said "there's furniture that needs moved, I only do empty houses" and left. That's where I am now....

    Ruth Scherer Flooring - flooring - Updated May 2026

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