We were greeted as soon as we walked in by a friendly employee and also met by a friendly sales…read morepup. We were guided directly to the correct department and then met by a knowledgeable sales person. This made our tile shopping experience go smoothly. After choosing our selections we also met the owner who also gave us additional information for new cabinets for our bathroom remodel. Great experience from beginning to end. So much better shopping there than a big box store.

There is an extremely unfriendly and total bad vibes older male employee here who sits at the first…read moredesk on the right side right after you walk in. I had a question about a hardwood plank we needed to replace and he immediately acted like I was bothering him. Then when I explained the situation we were having, he put his own twist on it and basically said what I was saying couldn't happen. Very odd. Definitely the strangest and worst vibe interaction I've ever had. This man shouldn't be interacting with customers on any level. Avoid. You couldn't pay me to ever set foot in there again. Totally miserable.

I had my living room Dining room and hall painted as I have…read moremolding in my rooms I wanted someone who would paint the molding D l Richie painted the molding beautifully and the rooms look wonderful my husband and myself are very pleased with their work. They arrived on time worked very quietly and were very professional I would highly recommend them.

I highly recommend. The work is impeccable. The price was fair. They cleaned/sealed some outdoor…read moreteak patio ceilings (they look new). I also had them paint exterior door and trim. The 2 guys working were friendly and polite. I will be calling them back in the fall to do some interior work. You can't go wrong using them, plus think small business...

Terrible services, price was $5000 for150 square ft of laminate flooring. Like man oh manread more

These guys are very awesome. This is our 5th room that we've had them complete. They provide the…read morevery best work. They're honest and true to their delivery. If you're looking for the best they always deliver right on. Highly recommended them.

Molyneaux is fantastic. Megan, our salesperson was great, explaining all of our options, and…read moreguiding us in the best ways possible. Ray and Ryan were our installers. They arrived on time and went right to work. We had 2 rooms and a staircase carpeted, and they moved very efficiently. They took great care of our home and cleaned up after themselves. When they completed the installation they took time to explain everything to us and answered all of our questions. Thank you for great service!

We hired Molyneaux to install manufactured hardwood on our first and second floor. They were…read moresupposed to have it installed while we were on our honeymoon. Instead, they barely finished our second floor and had none of our first floor done when we returned. On top of that, it took them an additional three days to finish the job. The final job included uneven floors, floors that creaked, and floors that were not evenly distributed. They clearly were in a hurry, with quality being a minor concern. They offered us $500 credit for a future job but their pricing for said future job was so outrageous it seemed a joke. Instead we went another direction. We used Empire for our addition 6 months later, and the quality difference is noticeable. The Empire floors are solid, even, and stable. The Molyneaux floors are uneven, inconsistently placed, and lacking quality for the price charged. Overall very disappointing.

We had problems from the beginning and this was an expensive five room and two hallway job. I…read morepicked out luxury vinyl flooring that I was assured would work in our home. A week before the job 75 cases of flooring were delivered to my home which had to acclimate. A field service man came out to spec the job and do moisture testing etc. He questioned with Rusmur if the floor would work as click and he was assured it could be clicked and glued. On the day of installation I was told by the installers that the click luxury vinyl flooring would not work and we had to pick other luxury vinyl flooring that was glue down only. This was after one room of carpet and padding was already removed and our house was in chaos from furniture moved into other rooms. I was originally told to expect three - four days for installation and management tells me on day 1 they had allotted 1 day for their efficient installers and that they had expected all items removed from the furniture in all the rooms. That couldn't happen! So Rusmur management found a similar product that matched in color to what I had selected and had a truck deliver the new flooring in the afternoon so the installers could continue prepping the floors they were working on. Was told it came from an air controlled warehouse and no need to acclimate. After the job was completed (day 4) the installers left and the truck finally came to pick up the incorrect 75 cases of flooring. Upon further inspection of the newly installed glued down flooring I noticed some of the tiles were not adhering to the floor and their was a noticeable dimple in one of the tiles right in the center of a hallway. During the installation the installers removed all of my quarter round molding along my baseboards to lay the flooring yet upon completion of the job I saw that they left areas of baseboard without laying quarter round i.e. in doorways and in front of forced air registers. I had my salesman come out to look at the issues and he took pictures and said someone would be calling in 2-3 days to schedule follow-up repair work. I gave them a full business week to contact me and no one has called. Rusmur is great at making a sale but they certainly fall short from verifying that the flooring selection will work, installation issues as described and poor follow-up after the fact. Quick to take your money though!

Great selection, personable salespeople! Costs reasonable - will report back when project dipread more

Humble Carpet just installed a new kitchen floor in my home. These people are awesome! They moved…read moreall the furniture out of our kitchen and laundry room, prepped the floor and laid the new floor and moved everything back into place. They had to disconnect the washer and dryer and re-connect, everything was done correctly and worked well when they were done. The new floor looks wonderful and it was hassle free with Humble Carpet. This company has done work for me in the past and I will not call anyone else for flooring and ceramic tile work. Why go somewhere else when I have found a family owned company that appreciates my business and does a great job. And they are reasonably priced too! Thank you Humble Carpet. Nanette

Molyneaux's sales rep created high expectations for us considering him stating that their carpet…read morewill be just as good as what was currently in the home, which was really nice (just smelled from previous owners). The carpet sample seemed a lot better than what was installed and the padding is nonexistent. Not exaggerating, it feels like there's no padding. My two young kids have already complained after casual rough housing. Customer service hasn't been helpful and doing the passing the buck routine. I paid over $9k expecting to have something that will last my family for 15 years. This is dreadfully disappointing. Avoid at all costs!

We had our solid wood floors installed approximately one year ago. The high quality materials and…read morecraftsmanship in installation has held up impeccably after one year. The entire process went smoothly from the presale review of options, pricing options, and know how of the staff. Installation was completed within one week for a job that was more complicated than anticipated. Pricing was transparent and everything handled professionally. Financing was a great option. They also arranged for painting and it was done beautifully and super quick! We compared several local options and some national names and ultimately molyneaux struck the right balance of large enough but local enough for us. We will go back for future work if needed.

I went in yesterday looking for tile flooring for my bathroom. Ruth was really helpful, had a great…read moreselection, and was able to schedule my installation before the holidays. Overall I'm very happy!

A sales associate from this place came to look at my job to lay about 20 sq ft of new hardwood and…read morerefinish on site to match existing hardwood. Admittedly this was a small job, but they said they could do it. However, when it came to scheduling the installer to come out and look at it they gave me one excuse after another. This went on for two months. I finally gave up, but by this time my project had been significantly delayed. They were not honest with me that they had no intention of doing my job (or they could not get their contracted installer to do the job - he was not their employee). If the job is too small or beyond their usual skills, why not just tell me? I would have appreciated that far more. I would never go back to them for anything.

Zane was our original salesman and then Vernon Kevlar was our installer of vinyl tile in our…read morekitchen. Vernon did a wonderful job one our kitchen floor. He was very personable and arrived on time every day for our four day project. He did a great job on removing our ceramic tile and subfloor and installing the new subfloor then the vinyl tile and new stained baseboards which he let me stain as I wanted and then he installed. GREAT JOB, I would recommend him to anybody. Note: both the materials and the installation was a great value and quality.

Quoted a better price than the other place I checked, the crew showed up as scheduled and did a…read moregreat job, and were friendly and polite. Contract said they wouldn't dispose of our old carpet but they did take it away anyway - I didn't ask. The carpet replacement was much needed and it's performing well, it's been 3 months.

I got my floor LPV kitchen floor several months ago. I just finished mopping it with my Wet Jet…read moreswifter (I use a special solution.) and I had to, again, leave a review. I absolutely love it. I am a researcher by nature and decided my best option would be LVP. I searched online and went to one other showroom and just didn't care for anything I saw. I went to Home Depot and Lowe's and nothing. I already have oak in the rest of my house and didn't want a wood look so that eliminated probably half the tile designs I looked at. I was becoming discouraged. At Virgin, the woman I worked with first brought out a brand new design they had just gotten in and it was love at first sight. my the color(s) was a pinkish, tannish color that looked like windblown sand. I think the name was Pink Onyx or something like that. All of people I worked with from the women in the showroom to through the installers could not have been nicer ... over the coming months! I fooled around with getting this floor for several months because I had two other projects that it only made sense to do first. Each time I went to Virgin, they never pressured me or had an attitude because I took so long before I made a commitment. I would like to call out all the various people and the parts they played but, honestly, each and everyone went above and beyond to make sure I was completely happy with the end result. This included having a new subfloor and leveling agent all the way to quarter round and even a little inventiveness where the quarter round couldn't be used but something was still needed to make the job look totally "finished". Thank you to all the special people I had the pleasure of working with.

The customer service provided by Mark, Eric, Tim, and Mike was wonderful. They made sure we were…read morehappy with every step of the installation process. Everything they promised was delivered. The quality of the flooring, the installation, the price, and the above-and-beyond service. I would highly recommend Virgin Carpets to any and everyone. They made sure that the baseboards were what we wanted, from the style and size to the stain which was made to match the floor. We could not be happier with everything.