I recently visited this location but I typically have appointments at their Ahwatukee office. As…read morerelated to the pandemic and precautions they are taking, I felt safe. I was leery about going but I had to -- eyes are important! During eye exams, we are in very close contact with the staff and doctors which is a bit scary during this pandemic. Temperatures were taken and the chairs in the waiting are spaces approximately 6 feet apart. I wish they would have been further apart since I'm a germaphobe. When the space was full of patients, the staff asked patients to wait in their vehicles and they would call them when the room was ready. Temperatures were taken and everyone had a mask on. My visit with Dr Remington was good. I love working with her. She is very calm yet, personable. She explains things very well and is thorough. The first tech I saw was amazing. I don't recall her name but she is the kind of young professional with a lot of confidence. I liked that in younger person. I complimented her on that. She was efficient and that was appreciated. I was referred to a specialist and was surprised that the front office team made the appointment for me. I've never had that done for me before. Impressive! I'll keep going here because, why not? I am confident I'm in good hands.

First, let me say I really like the physicians who work in this practice. In fact, most of the…read moreworkers are excellent. I would give them 5 stars. Where I have a BIG problem is with the wait times. Today, my appointment was scheduled for 9:15AM. I arrived at about 9:05AM. I waited in the main waiting area...then waited in the middle waiting area...then waited in the treatment room. Finally seen by Dr. Matsumoto for a 5-minute follow-up for my surgery yesterday. Normally, I would not make a big deal out of an occasional extended wait time, but this has happened with this practice MANY times. Anything more than 15 minutes is just unacceptable. We DO have lives outside their practice. FYI, it was 10am by the time I was finished with my 5 minute, appointment.

Excellent eye doctor. My primary care physician referred me to Dr. Caserta for an eye issue I had…read more I was able to get an appointment quickly. Dr. Caserta was welcoming and friendly. He did a thorough exam, identified the issue, and he was spot on. It cleared up soon after. Now I see him annually for an eye exam. Also, my friend saw him recently for cataract surgery. She said she was treated very well. Her surgery went fantastically, and she now has 20-/20 vision at age 71! I brought her to the surgery and to the after-care visit. She was 100% pleased with the whole process. The office staff is lovely and caring. We recommend Dr. Frank Caserta.

The place is clean and everyone was professional and courteous. The eye exams are somewhat of an…read moreassembly line, but I can't argue with the efficiency.

This was my first visit here, and I cannot say enough great things about this place! I was looking…read morefor a comprehensive eye care office that could take care of all my needs and accepted my insurance, and I'm so glad I found them. Everyone was incredibly kind, welcoming, and hospitable, and my entire appointment was seamless from start to finish. From the warm and friendly front desk receptionist to every staff member I interacted with, I had such a great experience. A special shoutout to Anna, Michael Oase, and my amazing new eye provider, Dr. Henson! Thank you all for making my first visit such a positive experience. You all rock!

I have been using Carrot Eye Center from its origination. Doctor Herion was my eye doctor at…read moreSwaggle Wooten prior to starting his own practice with Doctor Hammond in 2019. Both are veterans and truly care about their patients. I arrived about 10 prior to my appointment and was warmly greeted immediately and enjoyed some coffee as I waited. BTW, great coffee! My name was called shortly afterwards. The technician that performed initial tests was pleasant and professional. Doctor Herion is always a pleasant experience! Highly recommend!

Dr. Roper is Fantastic! But Dr. Daryl Pfister, although he is an excellent surgeon, he can also be…read morevery gruff and short. I was told that some patients were in tears over Dr. Pfister's scolding. I would recommend this facility to anyone needing Cataract surgery, but be advised that you might get sternly addressed or scolded if you don't follow Dr. Pfister's instructions to the letter. Dr. Roper is very nice and easy to work with.

Horrible - they lost the sunglasses that I purchased at their optical shop and it has been over a…read moremonth and I have not gotten my refund. I have called several times only to be told "a manager needs to approve it". Don't bother emailing, they do not respond. Very disappointed in my choice to come here, but it was one of the few choices i had bc insurance. DO NOT GO HERE

My son got his eye scratched in an accident, he was in a lots of pain. I called Dr. Rose's office…read moreand they understood the urgency, told us to come in as soon as we can. My son was treated and he was so glad that the pain was relieved right away, Dr. Rose was very thorough and we are truly grateful for your help.

This was my first visit to Dr. Rose and it was a great experience! I called last minute to make an…read moreappointment and they were able to get me an appointment that same day. Walking into the office, the staff was very friendly and welcoming. After filling out my paperwork and getting signed-in, I was called through almost immediately. Both the waiting room and the examination rooms were very clean and comfortable. Upon first meeting Dr. Rose he was very professional and listened to everything that was going on very patiently. After taking a look at my eyes he explained the issue I was having in lamens terms- thankfully for me :) Overall, great experience!

I'm new to the area and had to find new medical professionals who accept my insurance, what a pain…read more Very happy from the moment I stepped into Dr. Wagner's office. The office staff were very friendly and thorough. The waiting room had one other person ahead of us but we were taken to the back for initial work up and seen very quickly. I went in for both an update on my glasses and contacts. Dr. Wagner was very thorough, professional and friendly, well spoken, knowledgeable. The optical technicians/optical staff were also friendly and professional. Very good selection of glass frames--i wasn't planning on purchasing new frames this visit, but I did see some very nice higher end quality frames when that time comes about. The gentleman working the optical shop is awesome by the way. Professional, friendly...had amazing recommendations and was very meticulous in explaining everything...both for my contacts and my glasses. BTW - I recommend getting optical scan vs dilating drops for the examination--with the sun so bright here in Arizona it's tough to leave the office with dilated pupils! You'd be blinded even with a protective shield and really dark sunglasses! (Actually, I don't believe they'd let you leave right away anyhow--very damaging to you eyes) The optical scan is about $36 extra (maybe less, can't remember) but it's worth being able to leave the office without being blinded!

I was recommended to Wagner eye care from ABC eye care since my daugher is a juvenile. My…read moreexperience has been awful. Allison Wasz was akward with my 12 year old daughter and made her feel uncomfortable immediately. She prescribed the wrong prescription on her eye contacts and I called weekly to schedule a new appointment. Front desk was continually rude, rejected moving doctors due to already seeing Allison who is awful, and I called for 2 weeks to get another appointment to adjust prescription and front desk never even took the time to schedule a new appointment. 0 is a real non-bias grade. Avoid at all costs and go to southwestern eye center. This place is a joke. Power trip at the front desk on a 12 year old girl is really a grotesque take when she cant read at school and the doctor Allison Walsz cant make a accurate prescription on her contacts after a month for her to able to read. I cant not rank this place low enough.

Great, friendly office staff, excellent doctor, works well with my UnitedHealthcare insurance,…read morelovely new freestanding facility they built themselves, all the cool tools for testing just about every measure, always get full medical record via their portal after every visit without having to ask for it or download it, and great Wi-Fi! And, they let Clinical Trials be done here. Dr. Depenbusch performs the surgeries and the follow up care, while the Clinical Trial company uses some of their rooms and test equipment to make sure the patients are doing well.

Had cataract surgery after having had another eye surgery that caused the cataract. The staff here…read moreis very friendly. Receptionist kind of gets to you when she's ready to. She'll leave you standing there and not even acknowledge you for quite some time. (most people just need a little wave or eye contact to show that you know they're there. That's all I'm asking for). This is the only complaint I have about this place. When you do get her attention, she's very polite, but there's just no acknowledgment when you show up. Dr. Depenbusch is fantastic, Austin is also great.! They explain everything in great detail and make sure you understand, provide you with options and listen to you! I highly recommend Arizona Eye Center!

From the moment you walk through the front door of Dr. Edelstein's office you become aware that…read moreyou're put at ease instantly. Brandi greets you immediately and the sound of the faux water fall on the wall is amazing! Yes, the normal paperwork is necessary but somehow Brandi makes it feel easy to complete! When test are ordered Dr Edelstein personally ask Brandi to set it up and in addition to any follow up treatments and option. Dr Edelstein in brilliant and methodical in his examination of his patients. You are not a number to him and he addresses all questions without feeling like you're playing beat the clock like at most medical practices nowadays.

He made things WORSE, and he got extremely defensive when I said I wasn't happy with the results…read more Look at peoples' reviews with photos on Google reviews, then go to somebody else! I wanted my upper eyelid crease to not touch my lashes, which I could do by just raising my eyebrows a bit. He was supposed to do upper blepharoplasty with a browpexy, and he just decided to not do the browpexy (or he forgot, I don't know, there was no discussion beforehand about him possibly not doing it, and after the only explanation was that he'd decided I didn't need it). Now I have droopy eyes and nasty scars, and I don't have the money to go to somebody else to get it fixed. Worst mistake of my life!!

Dr. Michael Herion is a godsend. I was quite anxious to learn I needed cataract surgery. Dr…read more Herion put me at ease the moment I met him. He explained the entire procedure in a professional and comforting manner. My surgeries went well and I now only have to wear glasses for reading. Dr. Herion is kind, witty, and an excellent surgeon. I highly recommend him to anyone, like me, who can imagine the worst going in and smiling on the way out. Thank you Dr. Herion. Rose Feldaverd

There is no ZERO Worst eye DR. I have ever met or used…read moreThis GUY Herion Replaced a so-called cataract with the wrong lens!!! why because he didn't like installing the correct lens so he used one he liked! Totally screw my eye up and had the nerve to ask if they could schedule the other eye. They refunded money I prepaid for second eye, I said if you can't fix the one you screwed up you are not touching the other one! but now I can't see crap out of the eye he said he could or tried to fix. Dr Hammond his partner replaced the wrong lens and tried for 2 years to correct problems caused by Herion! I never got sight back even close to original. Do not ever use DR Herion. I think he is the worst of the worst. GO SOMEWHERE ELSE

Another successful and painless annual checkup in the book! Thank you Karla (or with a C) for…read moretaking care of me with the pre-check and ordering the contacts. Dr. Watkins is very patient as always when I couldn't decide if 5 or 6 is better. Thank you again! Until next time!

Neighborhood hidden gem that I wished we learned about years ago. The office staff is friendly. Dr…read more Blaine is great and provides answers that "make sense". They run pretty efficiently (from our family visits) and for my annual eye exam, I was done in about 30 mins. Dilation can still be done but with my busy schedule, I opt for the Optomap imaging and pay a bit more (~$25) as getting dilated & dealing with it all day is no longer doable. We needed to get some prescription sports sunglasses for the runner in the family. They carried a few of the Prescription Oakley of interest so it was good to go in and physically try them on (unlike online). To be clear, they were not cheap, but we reviewed all the options (tint color, reflection, etc...) and I have to admit, they look pretty sweet!!