I can't say enough great things about my experience at Wagner Eye Associates! From the moment we…read morewalked in, we felt welcomed by the warm and friendly atmosphere created by the entire staff. Christian, Debbie, and Cynthia were incredibly accommodating and made the check-in process smooth and easy. Dr. Nix is a true gem! Her knowledge and expertise in eye care are evident from the moment she starts her examination. She takes the time to explain everything in detail, ensuring that I understood my vision needs and options. I was thoroughly impressed with how efficient and thorough she is--definitely a doctor who cares about her patients! The entire team is not only professional but also super friendly and patient. They made my visit enjoyable--not something you usually hear when it comes to eye exams! I left feeling well taken care of and confident in my eye health. If you're looking for a place that combines exceptional care with a fun and inviting atmosphere that will work for an entire family, I 10/10 recommend Wagner Eye Associates. Dr. Nix and her amazing team truly go above and beyond! You won't be disappointed!

I lost much of my vision in one eye because Dr. Wagner does not dilate eyes to check for issues…read more For two years I described new vision problems I was having to Dr Wagner. He said it didn't sound like anything he was familiar with. I also told him that another optometrist saw swelling in the back of one eye after she dilated it. He said he didn't see swelling or anything else wrong. He never dilated my eyes to look. He said it wasn't necessary because he uses a machine to take a picture, without dilation. Three eye surgeries later, my vision is still greatly reduced. An Opthomologist immediately saw that I had a torn retina and performed emergency surgery to prevent blindness (after she dilated my eyes to look.). I am leaving this review in hopes of saving others from having severe vision loss.

Great doctor who cares. My only complaint is he often runs late! But he is an excellent Doc!read more

Service is not good. Staff shows no caring or compassion for patients. Multiple people waiting and…read moreunhappy. They give you the "it should be soon" routine. Dr. moves at the speed of a sloth. No urgency. Wait times are 1-1.5 hours, expect to be there 2-2.5 hours. Actually, just find an alternate eye dr.

The place is clean and everyone was professional and courteous. The eye exams are somewhat of an…read moreassembly line, but I can't argue with the efficiency.

A long long time ago Dr Frank casserda helped me when I had punk tate epithelial erosions on my…read morecorneas and had vertigo due to that. He treated me and inserted punctual plugs in my eyes so I wouldn't lose so many tears and my eyes wouldn't get so dry. The problem cleared up and I haven't gotten it back since and I just remember the doctor being reassuring and being good at what he did. It's been literally almost 30 years but I still remember and think fondly when I hear that name of his business.

I have been using Carrot Eye Center from its origination. Doctor Herion was my eye doctor at…read moreSwaggle Wooten prior to starting his own practice with Doctor Hammond in 2019. Both are veterans and truly care about their patients. I arrived about 10 prior to my appointment and was warmly greeted immediately and enjoyed some coffee as I waited. BTW, great coffee! My name was called shortly afterwards. The technician that performed initial tests was pleasant and professional. Doctor Herion is always a pleasant experience! Highly recommend!

From the first step in, this office is welcoming. Busy office but coordinated the check ins with…read moreefficiency. Front desk person so kind and attentive. The quality of my exam was superior with modern equipment that assessed without air puffs and dilation. The cleaning process was systematic and eased my concerns. Each exam room was private with soundproof door keeping the information shared private and personal. Dr. Henson was kind and took time to go over my tests and spent quality time. Michael did a great job showing me many frames without any pressure or frustration. Great full service office. Location great off of IS 60. Plenty of parking.

If Doctor Brems... (I find it difficult calling him a doctor) He's more like a poorly trained…read moretechnician that doesn't know how the use the equipment very well, as he plays with your eyesight. If Brems... was a casino, your chance of winning is less than 50%, that's about equivalent to your chances of getting a good outcome with both your eyes. Don't gamble on this crap shoot.

I've been visiting Dr Brems for 20 years. His entire team takes great care to make me feel…read morecomfortable, explaining all the procedures thoroughly. Dr. Brems does exactly the same. Never short-cutting time to explain and take questions from me.

First impressions are lasting ones. I was seen in a local Urgent Care for an eye problem with…read moreinstructions to Follow up with an ophthalmologist . I walked into this Ahwatukee location yesterday and made my appointment in person. Afterward The experience bothered me so much I called this morning and cancelled the appointment I made. The gal that made my appointment acted hostile after I told her I wasn't comfortable discussing my problem in detail at the front desk in ear shot of the entire waiting room. (I had already given her the diagnosis)Her response was "do you want to go somewhere else ?" She was confrontational when there was no provocation. EVERYONE is entitled to their privacy. The disgruntled caustic employee is your business's first impression. I had no trouble finding another practice.

Hello. My appointment was with Danielle Remington, OD. I waited for an hour, and the doctor did not…read moreshow up. I left the place without seeing the doctor. This was my 3rd visit in 3 years, during which this occurred with doctor Remington being late. This happened at both the Sun Lakes and Ahwatukee locations. After over an hour waiting, she doesn't seem to care that I waited for over an hour. This is unacceptable for any establishment to do this to senior citizens. These doctors are not listening to patients' concerns, and most reviews are based on the fact that the doctors are being extremely late with seeing patients. Horrible service, and the doctor is living in a different world.

First, let me say I really like the physicians who work in this practice. In fact, most of the…read moreworkers are excellent. I would give them 5 stars. Where I have a BIG problem is with the wait times. Today, my appointment was scheduled for 9:15AM. I arrived at about 9:05AM. I waited in the main waiting area...then waited in the middle waiting area...then waited in the treatment room. Finally seen by Dr. Matsumoto for a 5-minute follow-up for my surgery yesterday. Normally, I would not make a big deal out of an occasional extended wait time, but this has happened with this practice MANY times. Anything more than 15 minutes is just unacceptable. We DO have lives outside their practice. FYI, it was 10am by the time I was finished with my 5 minute, appointment.

This ophthalmologist office is over booking and made me waiting more than one to two hours…read more I hope they need to less booked.

Had cataract surgery after having had another eye surgery that caused the cataract. The staff here…read moreis very friendly. Receptionist kind of gets to you when she's ready to. She'll leave you standing there and not even acknowledge you for quite some time. (most people just need a little wave or eye contact to show that you know they're there. That's all I'm asking for). This is the only complaint I have about this place. When you do get her attention, she's very polite, but there's just no acknowledgment when you show up. Dr. Depenbusch is fantastic, Austin is also great.! They explain everything in great detail and make sure you understand, provide you with options and listen to you! I highly recommend Arizona Eye Center!

The best experience in a clinical office EVER! The staff are professional, delightful, caring,…read moreeasy to communicate with. They are like a 'well oiled machine' working in unity. Everyone sufficient in their perspective positions. It is such a pleasure to arrive with no tension felt from a staff not getting along. We have witnessed unpleasant patients, but the front desk handled with such grace and was able to resolve efficiently and quickly. Unpleasant people can make a waiting room full of people uncomfortable. All we can say to the front desk is JOB WELL DONE! The doctor is not just professional and caring but we really believe he is about the best results possible for his patient. We never felt like the next number to be seen. Very grateful. When there was a delay in our appointment time, it was because the doctor cared enough to take on the emergency for someone in need. Although, inconvenient to those waiting, so grateful to know if I had an emergency, he would be available for me. Highly recommend this office! Thank you and God Bless Arizona Eye Center for all you do. Rick and Daleen Barrick

Exam was good but the customer service was horrible. never did get the lens i wanted after 3 times,…read morealways a excuse and walked out spending over $700. NEVER AGAIN

I am glad I have a new optometrist that's quite close to my home here in Arizona…read more I like the cleanliness and simplicity of this optometry office. I also enjoy the professionalism of Dr. Lam and all her staff. Not to mention, she's a gorgeous, intelligent and personable woman to chat with while you're getting your vision checked on. I learned a lot about my eyes that day and my options for when I decide to get Lasik done soon. I liked that her office also carries some of the luxury eyewear brands I enjoy wearing, but not overwhelming with too many options. It only took me about 5 minutes after my exam to pick my new frames for the year. A great place for your yearly eye exam for sure.

Went in for my yearly physical with Dr Roy. He's very personable and has good bedside manners. I…read morewas 1 minute away from being turned away as I was really late, but the receptionist was very nice and professional and didn't make me feel bad for being late as I was already profusely apologetic for being late. They give u a 10 minute grace period for being late, but if u're later than 10 minutes, they recommend that u cancel and make a new appointment. Lucky for me, i didn't get a ticket driving there! Everyone there is super nice and professional. I had to wait about 15 minutes to be serviced, but it was expected since I was late. I really like this office cuz I can get my labs drawn right in the same office and not have to go somewhere else! The phlebotomist was awesome as well! He was able to get my blood with just 1 poke! I'm really happy with this honor health office and Dr Roy! He's a keeper!!

I miss the Cigna practice! Now that I have Healthspring insurance and the Tempe location is run by…read moreHonor Health, scheduling appintments is a nightmare. My husband has had to return to the facility three times for appointments because he was given incorrect dates and because no one knew what kind of blood work had been ordered. GOOD EXPERIENCE: My primary care physician, Dr. Ara, is terrific. So is her PA, Sara, who continues to coordinate with other doctors and labs for me. Wait times for appointments in this department are short. Beware seniors! Be ready for confusion and misstatements. Also be prepared for long wait times for lab work.